Mind the Product
JANUARY 23, 2023
We look at the likely impact of the latest AI bot ChatGPT on product work and find out how product people are using it So… chatbot software ChatGPT. Have you played with it? Looked at how you might use it in your product? Do you welcome it or worry about its impact on the work [.] Read more » The post How will ChatGPT change product management?
280 Group
JANUARY 26, 2023
As a product manager and trainer, the recent Southwest Airlines flight cancellations over the holidays hit close to home for my family and me. We were one of the many passengers stranded at the airport, and it got me thinking about the challenges that growing organizations face in the product management space. One of those challenges is managing and paying down tech debt.
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The Product Coalition
JANUARY 24, 2023
“Price is what you pay, value is what you get” — Warren Buffett Continue reading on Product Coalition »
First Round Review
JANUARY 31, 2023
Marketing expert Jonah Berger has spent years probing into the science behind changing people’s minds, and why becoming an effective change agent is about lowering barriers, not pushing harder. He distilled five of the most common barriers into a simple framework and walks us through how founders can more effectively build and sell products.
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
Roman Pichler
JANUARY 31, 2023
Overview The checklist below is structured according to the five elements of the product vision board. These are vision, target group, needs, product, and business goals. You can download the list together with the product vision board template by clicking on the image below. Vision Inspiring : Describes the positive change the product should create.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
svpg
JANUARY 16, 2023
Recently my friends at Crisp invited me to participate in a special virtual conference where a set of technology speakers, each with distinctly different points of view, would discuss how teams and companies can best deal with the challenges of complexity. My views on formal process, and how Agile has been taken over by process. The post Principles over Process appeared first on Silicon Valley Product Group.
Johanna Rothman
JANUARY 6, 2023
Random Feature Roadmap for One Program. Several people on social media have denigrated the terms “project manager” and “program manager.” These people claim there is no need for either role in an effective team, especially an agile team because the team can manage its own deliverables. While some agile teams can manage their own deliverables, that's not the only role for a project or program manager.
Mind the Product
JANUARY 16, 2023
What’s on your bookshelf? Reading is an essential occupation for any product manager who wants to keep learning and developing their skills and stay current. As Fran Lebowitz famously said, “think before you speak, read before you think”. Although it’s a relatively young profession, product management has already spawned some pretty classic reference works.
The Product Coalition
JANUARY 11, 2023
A couple of weeks ago, I was attending a public Product Management event. One of the speakers said this: “it doesn’t matter which product you’re working on — if you’re not using AI, you’re missing out”. I think that was a bit of an overstatement. Forcing a solution on a problem is never a good thing, but I do think that following tech news, and news about AI specifically, is a huge part of the toolbox for modern-day entrepreneurs.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
280 Group
JANUARY 24, 2023
For our next installment of the Women in Product Management Series I interviewed Costanza Montresor, Global Head of Consumer Digital Security Product at Vodafone. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into Product Management? At the start of my career, I had roles in various departments, from online e-commerce, to media, and strategy.
Product Talk
JANUARY 18, 2023
Saying no is a huge part of excelling in your product practice. If you say yes to every request that comes your way—whether from customers, salespeople, or executives—you can quickly get overwhelmed and lose focus. But this isn’t always easy. Product people naturally want to solve any problems they’re presented with. Especially when you know it’s just a small request that wouldn’t take too much time to build.
Intercom, Inc.
JANUARY 31, 2023
The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.
AB Tasty
JANUARY 25, 2023
Bounce rate is a type of web analytics that measures the behavior of visitors to a website or page within the website. It is one of the most important metrics by which to understand how well the website is performing.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Mind the Product
JANUARY 18, 2023
What’s it like starting a brand new job in product with a shiny new title? How do you approach onboarding and ensure that you have a smooth transition into your new team in your first 90 days? In this podcast episode, Lily Smith — who recently just started a new role at BBC Maestro as [.] Read more » The post Starting a new job in product – Lily and Randy on The Product Experience appeared first on Mind the Product.
The Product Coalition
JANUARY 11, 2023
Success engenders confidence and more success for products and, therefore, product managers. Reciprocally, lack of success works the same. Show me a product manager whose latest release is a hit with users and driving the outcomes desired by the company. I will show you a product manager who is likelier to operate confidently and will continue to have at least near-term success.
Mixpanel
JANUARY 4, 2023
Customer Focus is one of our core cultural values at Mixpanel. We respect our customers’ time and strive to make buying software as seamless and frictionless as subscribing to your favorite music streaming service. That’s why we’ve made all of Mixpanel’s plans available for purchase online with our pricing clearly listed on our website. This removes the friction of customers having to schedule a call with a sales rep, negotiating on price, and the many other steps that completing a B2B software
The Product Guy
JANUARY 1, 2023
Greatness starts with talking to users, talking to prospects, talking to someone who has direct outside access to your product. Watch and learn more from product management expert, Meghan Nesta.
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
Intercom, Inc.
JANUARY 5, 2023
Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. Could all of this extra work, unhappy customers, and lost revenue be avoidable?
UserInterviews
JANUARY 11, 2023
A giant list of 84 upcoming conferences on user research, UX, ReOps, product, and service design. Includes online, in-person, and hybrid events through 2023.
Mind the Product
JANUARY 12, 2023
In this ProductTank Sofia talk, Merissa Silk, Senior Staff Product Manager at Onfido, provides 10 guiding principles when doing product experiments and when bringing the culture of experimentation to your team. Consistent growth relies on experimentation. It can take different formats in modern organisations, from A/B and multivariate testing to alpha, beta, and hypothesis-driven development. [.
The Product Coalition
JANUARY 3, 2023
Usability testing is an important part of the app development process because it helps to ensure that the app is easy and enjoyable to use. This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use. By conducting usability testing, you can identify and fix any issues before the app is released, increasing the chances of its success in the market.
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
Mixpanel
JANUARY 12, 2023
We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. If you think I’m being extreme, just wait until you read the rest of this post. Copywriting, while often thought of as something creative and inspired, is a technical craft.
The Product Guy
JANUARY 22, 2023
Two trends in product management seem to be fighting with each other. The first one is the product owner being split from the product manager roles. Watch and learn more from product management expert, Benny Reich.
Intercom, Inc.
JANUARY 31, 2023
In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.
First Round Review
JANUARY 4, 2023
The best company-building advice is timeless, with a focus on the fundamentals. We rounded up 30 essential insights for startups to lean on in the coming year, no matter the climate.
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There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.
Mind the Product
JANUARY 26, 2023
In this adapted excerpt from his recent book Career Dreams to Career Success: Conversations with a Mentor Sigi Osagie discusses how we can use self-leadership to succeed in our careers. [.] Read more » The post Self-leadership for your product and career success appeared first on Mind the Product.
The Product Coalition
JANUARY 12, 2023
The digital age has changed the way we do business, and digital transformation is at its heart. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. It can take many forms, from automating mundane tasks to completely reimagining how a company operates.
Product Innovation Educators
JANUARY 2, 2023
A process for improving product roadmapping using Objectives and Key Results – for product managers. Today we are talking about roadmaps. Some product people love roadmaps, while a lot hate them. What can make them better? Our guest has had good experience creating roadmaps from objectives and key results (OKRs), and he is going to tell us how.
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