February, 2020

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Why Don’t you Slow Down and get More Done?

Mind the Product

You don’t have to be in a rush to get more done. There’s a bit of a trend for responding with “SO BUSY” when somebody asks you how you are at work. It’s almost as dull as saying you’re tired; the asker is left wishing they hadn’t asked and feeling a little bit like they should maybe have more on their own plate. Research suggests (my own research so really, I suggest!

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Ten Non-Obvious Tips for Product Leaders in 2020

ProductCraft

This article originally appeared on BryceYork.com. As we start a new decade, I took a lot of time to reflect on my nearly ten years working in product. I took a lot of notes on the lessons I’ve learned along the way, and this essay shortlists the top 10, prioritized by practicality and non-obviousness so. Read more » The post Ten Non-Obvious Tips for Product Leaders in 2020 appeared first on ProductCraft by Pendo.

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Product in Practice: Tackling Big Hairy Product Challenges with Continuous Discovery

Product Talk

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Want to check out the other people and companies we’ve featured? Find our other Product in Practice posts here. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice.

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

Mastering the craft of product management is no easy task. Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Decisions, Debt, and Other Dilemmas by Janna Bastow

Mind the Product

In this keynote from #mtpengage Manchester 2020 , Janna Bastow , co-founder of ProdPad and Mind The Product, discusses how in tech, optimising debt is essential to building the perfect product. Watch the video to see her talk in full. Or read on for an overview of her key points: Uncomfortable topics become less scary when talked about – we need to discuss debt.

More Trending

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Behind the Product: Is Costco’s New Pay Fob a Customer Faux Pas?

280 Group

In our “Behind the Product” series, we discuss examples of products or services that highlight a particular product management concept or principle. As product managers, we’re constantly watching new and old products, and the marketing associated with them, to find examples for our training and materials that we can use to exemplify good, or not so good, practices in product management.

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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

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Contradictions in the Craft of Product Management

Mind the Product

Product managers can encounter no end of contradictions as they drive for good outcomes for their products. What are these contradictions and how can product managers deal with them? Google is a juggling elephant. It serves conflicting needs of large user segments. One is the need of billions of consumers looking for the most accurate answers, another is of millions of companies wanting to introduce new products to consumers who are not necessarily looking for them.

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Trailblazing Women in Product Management: Samantha Bufton, VP of Product at SurveyMonkey

280 Group

In honor of International Women’s Day, 280 Group is hosting a panel discussion on how trailblazing women paved their way into Product Management. Hear from PM veterans, like Samantha Bufton, their success stories, lessons from past failures, candid feedback on how to tackle gender parity in PM, and actionable insights to move forward with. Read our interview with Bufton below for a bit of background, then sign up to see her in person at the event!

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Effects of Separating “New” Work vs “Maintenance” Work

Johanna Rothman

Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed a team called “continuing engineering,” CE.

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"Addicted" to Technology? Why You Need To Turn The Tables And Hack Back!

Nir Eyal

The post "Addicted" to Technology? Why You Need To Turn The Tables And Hack Back! appeared first on Nir and Far.

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Agile Development and Willie Nelson

The Product Coalition

How agile software development and country singer Willie Nelson share the same principles Continue reading on ProductCoalition.com ».

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The Importance of Learning in Product Management

ProductCraft

“I have no special talent. I am only passionately curious.” – Albert Einstein As a product manager at AvidXchange, a payment automation software company, I have often observed the importance of continuous learning in product management. In fact, success in product management is often due to one’s innate curiosity and desire to learn. Thankfully, the.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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UX lessons from our complicated relationship with Influencer Marketing

Userzoom

Influencer marketing is ubiquitous for any online service in the 21st century and the presence of internet celebrities has become part of everyday life. . Recently however, the major social media platforms have been introducing strategies to stamp out the very user champions who bring customers to their platform. I’m going to explain why this is a mistake and how, from a user research and UX point of view, influencers are actually a good thing (or at least a necessary evil) for the development o

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Trailblazing Women in Product Management: Denise Hemke, VP, Analytics Product Management and Strategy at Workday

280 Group

In honor of International Women’s Day, 280 Group is hosting a panel discussion on how trailblazing women paved their way into Product Management. Hear from PM veterans, like Denise Hemke, their success stories, lessons from past failures, candid feedback on how to tackle gender parity in PM, and actionable insights to move forward with. Read our interview with Hemke below for a bit of background, then sign up to see her in person at the event!

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Don’t tell me you miss me: 3 better approaches to user retention

Intercom, Inc.

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.

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The Beautiful Mess by John Cutler

Mind the Product

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. Watch the video to see his talk in full. Or read on for an overview of his key points: Product is hard everywhere.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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20 Product Management Memes to brighten your day

The Product Coalition

Product is hard, sometimes you just need a good laugh ?? #1: The ruthless PM #2: Feature Parity #3: Great idea, let me just write that down… #4: We’ll get around to it one day #5: One does not simply skip discovery #6: Just let me have this one… #7: #darkmode #8: Nice idea, but no! #9: Just book some time in #10: Immovable dates #11: “Responding to change” #12: Decision making 101 #13: But we’re at capacity #14: Goddammit, sales were right!

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5 Skills Every Product Manager Can Learn From Elon Musk

Sachin Rekhi

This weekend I had the opportunity to read Ashlee Vance's Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future. I've been a huge fan of Elon Musk since the early days of SpaceX and knew I wanted to dive deeper into the story of both SpaceX and Tesla. The book did not disappoint: it was a fascinating history starting from his childhood, to his early startup adventures with Zip2 and PayPal, to a deep dive into how he willed SpaceX, Tesla, and SolarCity into existence and ultimately to su

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Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

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Top Strategies to Advance Your Product Management Career Rapidly – Part 5

280 Group

Catch up on Part 4 here ! “You Never Get a Second Chance to make a great first impression” – Advertising Slogan from the 1960’s. In the first four parts of the Product Management Career Acceleration Series, we focused on providing you with strategies, tips, techniques, leadership approaches, and even sins to avoid, to be a more effective Product Manager – the kind that can advance in their career rapidly.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Know when to ask for help with the 15 Minute Rule

Intercom, Inc.

An inevitable fact of life is that no matter what team you work on, you’re guaranteed to run into problems you get stuck on. Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution.

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Jobs to be Done by Joe Leech

Mind the Product

In this MTP Engage Manchester talk, using a simple example, Joe Leech demonstrates how we can employ the “Jobs to be done” framework, deconstructing company outputs and examining the importance of user stories. Key Points: Evaluate the competitive space. Don’t just think function – emotional and social job stories are significant. You can’t rely on users to do your selling.

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Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

Emotion is at the heart of understanding, measuring, and improving our relationships. And people are emotionally invested in brands. When you monitor emotion and measure sentiment, you try to gauge the tone, context, and feeling from customer actions. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action.

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The State of User Research Report 2020

UserInterviews

We asked over 300 user researchers what their research practices looked like, how their teams were laid out, what they earned, and what made them feel most effective at work.

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Use Cases for Apache Cassandra®

There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.

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Adapting to Product Risks

The Product Guy

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. At JCDecaux, I led the development of an information kiosk for airport passengers. The kiosks are interactive devices that provide concession, flight, point of interest and flight information to the passenger.

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Trailblazing Women in Product Management: Brandye Sweetnam, Director of Product Management at PayPal

280 Group

In honor of International Women’s Day, 280 Group is hosting a panel discussion on how trailblazing women paved their way into Product Management. Hear from PM veterans, like Brandye Sweetnam, their success stories, lessons from past failures, candid feedback on how to tackle gender parity in PM, and actionable insights to move forward with. Read our interview with Hemke below for a bit of background, then sign up to see her in person at the event!

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Building an API for powerful customer data analysis

Intercom, Inc.

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights. It consists of an overhauled Conversations API, as well as brand new Contacts and Data Attributes APIs.