Sat.Dec 21, 2019 - Fri.Dec 27, 2019

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The Top 5 Technical Skills Every Product Manager Should Know

UserVoice

While a technical background is a mandatory prerequisite for becoming a product manager, there are some technical skills worth having in your toolbox as a PM. The good news is you don’t need to go back to school to master these technical competencies either. The skills we’ll discuss in this article won’t put you in competition with your engineers or make you smarter than your system architects.

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6 Types of Churn Feedback (and What to Do About It)

ProductPlan

At ProductPlan, we’re pretty obsessed with user feedback. We gather as much feedback as possible, intending to learn more about our diverse user base to create a better product. While hearing from happy customers is good for our egos, the less contented a customer is, the more valuable their feedback may be. Less-than-awesome experience is far more likely to shine a light on shortcomings in the product, customer support, or onboarding.

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How a Product Leader Can Make Better and Faster Decisions

The Product Coalition

Photo: Shutterstock/Ducks Very often decision making is a complex and complicated process, especially if a Product Leader does not only sustain existing functionalities but also develop and roll out new ones. There are many factors that affect a decision on a solution of a problem or fulfilment of a need. Those factors should be taken into consideration while the decision is made.

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The Step-by-Step Guide to Rapid Releases with Agile Product Development

AB Tasty

Here are 7 simple steps that will help you overcome the biggest challenges in agile product development, and make rapid releases effortless! This article was originally posted on AB Tasty as The Step-by-Step Guide to Rapid Releases with Agile Product Development.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Building Rapport with your Team as a Product Manager

The Product Guy

Learn the best tips on building rapport with a new or existing team. Earn the trust of your team by showing them the value you can bring to their daily work life. In a recent live stream from one of our mentors of The Product Mentor , Alberto Simon, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Top 10 Product Experience Articles You Should Read Before 2020

Gainsight

The weather outside might be frightful, but looking back, 2019 was pretty delightful. We’ve released some amazing new Gainsight PX features , put on the best Pulse conference to date, and supported the customer-centric community with an ever-growing content library. With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019.

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HubSpot approaches $1 Billion in ARR; Here are important lessons for SAAS founders

NextBigWhat

Hubspot is aiming to cross $1 billion in ARR in 2020 (with an ACV of $10K). What you can learn from their super sustained growth? Here are some data points: - Freemium remains the source of 60% of HubSpot’s customers, even at almost $1b in ARR. - International is 40% of revenues today and a growth accelerator. - Even with more products, ACV still at ~$10k at 69,000 customers. - 40% of their revenue comes from partners and the channel. - Even with more products, ACV still at ~$10k at 69,000 custo

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Voice of the Customer

The Product Guy

The most important responsibility of a product manager is to bring the voice of the customer to the team. Watch and learn more from product management expert, Meghan Nesta.

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[GUEST POST] Debunking Myths about License Compliance Audits

Revulytics

We are excited to share this guest post from our partner Connor. Whether through intentional under reporting, gaps caused by outdated or manual processes, or simple human error, many licensees do not accurately report payments due under their license agreements. Given the potentially significant financial benefits of a license compliance program to a licensor’s organization, any company that generates royalty and/or license revenue should evaluate whether a license compliance program makes sense

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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December 22 is the shortest day of the year. Are you upright for a productivity challenge?

The Product Coalition

December 22 is the shortest day of the year. Are you up for a productivity challenge? The December Solstice is here in the Northern Hemisphere. It’s the shortest day of the year, which means productivity is high in demand. Getting more done before the sun goes down requires deep focus, and the thing you need to know is that nothing is better at increasing focus than time blocking.

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Creating and Marketing Cybersecurity Products by Richard Reiner

Mind the Product

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. His key points include: Creating a category at Assurent. Surviving in a maturing market at Enomaly. Consumer security at PasswordBox.

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TEI 261: Maximizing project portfolio goal impact & ROI – with Mike Hannan

Product Innovation Educators

Better projects faster. You, your group, your company, and many other companies likely share a similar problem. It is a problem that is slowing both your success and organizational success. Our guest phrases it as not maximizing the goal impact of your project portfolio. I phrase it as merely doing too many projects for the resources available and not focusing on the projects that will make the most difference to the organization.

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The Three Cs of Putting the Customer First

ProductCraft

What differentiates a mediocre product manager from a great product manager? Is it technical acumen? Superior planning and roadmapping skills? The answer may (or may not) surprise you. What separates a decent PM from a great one is their ability to empathize with the customer. Even if a PM is aware of this fact on. Read more » The post The Three Cs of Putting the Customer First appeared first on ProductCraft by Pendo.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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New Sydney Podcast Series Listening

The Product Coalition

and the 2019 Product Coalition Wrap-Up 2019 was a huge year of growth for the Product Coalition. And I mean huge. Here’s some stats that show what I mean: Page views grew to (2019) 1.1m+ vs (2018) 365k Our most trafficked story “ How to write Epics and User stories?—?Best practice. ” by Bindiya Thakkar , received 42,000 views I recorded 20 new podcast episodes, across 2 series The Product Coalition Slack Community grew from 2,000 to 6,000 global members Mobile viewership grew to (2019) 25% vs (2

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The spaces in between by Brendan Dawes

Mind the Product

In this #mtpcon London talk, artist and designer Brendan Dawes discusses the spaces between analog and digital, and how we should use universal themes to connect with people and get the best out of our products and ideas. Key points. Combining things that already exist is a great way to create something that’s truly new. People aren’t interested in technology – they care about the stories that technology can tell us and the way they make us feel.

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5 Ways to Distraction-Proof Your Mind

Nir Eyal

The post 5 Ways to Distraction-Proof Your Mind appeared first on Nir and Far.

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The Best Product Content of 2019

ProductCraft

Last week, we listed our favorite ProductCraft posts from 2019. Now we’d like to share some of the product articles from around the web that we really appreciated reading this past year. Some made us think, others taught us something new, and a few of them gave us a chuckle. We hope you enjoy these. Read more » The post The Best Product Content of 2019 appeared first on ProductCraft by Pendo.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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How to Set Big Picture, Priorities and Measures For Your Product

The Product Coalition

Product management framework for making and communicating decisions and progress. Continue reading on ProductCoalition.com ».

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Dude Who Stole My Engineering Capacity? By Mihnea Galeteanu and Jane Helman

Mind the Product

What do you do if your engineering capacity is reduced by 30% each year? In this ProductTank Toronto talk, two members from the team at Points , Mihnea Galeteanu – Head of Product and Jane Helman – Head of Scrum, explain their coping strategy. While sharing an insightful story of a group of indigenous people in Peru, they take us through: Roadmapping.

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Your First Days as Head of Product Management

Under 10 Consulting

Do you lead a new product management team? Here'. s where you should begin. In. The Earth is Flat. , Thomas Friedman expressed his view of the government’s primary role: to provide infrastructure. Make it easy to start a business, protect our persons and property from harm, provide ways to get products from point a to point b (ie., roads), and enable information transfer (such as phones and internet).

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5 failed products that could’ve been saved by better product management

ProductBoard

No product manager wants their product to fail, but sometimes it is inevitable. Maybe the product gets out-competed due to a disconnect with the competitive landscape. Maybe it doesn’t solve a user problem the right way. Maybe the product’s interface is too complex and not user-friendly. Products fail for any number of reasons. Sometimes it even happens to iconic organizations with unlimited.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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5 Ways to Distraction-Train Your Mind

Nir Eyal

The post 5 Ways to Distraction-Train Your Mind appeared first on Nir and Far.

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Top 10 user testing stories of 2019

TryMyUI

2019 was TryMyUI's biggest and best year on record! From ground-breaking studies and good ol' UX tips, tricks, and inspiration, these are our best user testing stories of the year! The post Top 10 user testing stories of 2019 appeared first on TryMyUI Blog.

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Podcast: Bootstrapping, Alternative Funding, and Silicon Valley's Echo Chamber

Sachin Rekhi

Listen: Spotify | Google Podcasts | Breaker. I had a really fun chat with Gaurav Khanna last week, who was interested in learning more about the rather unique approach we have taken to building Notejoy , our collaborative notes app. We thought it would be fun to record that conversation and share it broadly as a podcast. We hit on quite a range of topics, including: bootstrapping vs raising VC funding emerging alternative funding models the echo chamber in Silicon Valley the design tools war the

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Understanding Prime Minister Narendra Modi as.PM (Product Manager)

NextBigWhat

[…] More. The post Understanding Prime Minister Narendra Modi as.PM (Product Manager) appeared first on NextBigWhat.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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CCPA Compliance, and our Long-term Commitment to Consumer Data Privacy, Security, and Ethical Use

AB Tasty

Hailing from GDPR’s home of Europe, AB Tasty believes in a secure, opted-in web that is optimized and personalized to enhance the user experience. Our algorithms, machine learning and experiments are all powered by data. Our commitment to consumer data privacy and security became more assiduous when GDPR was first discussed, and is now baked […].

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Top Customer Success Trends To Watch For In 2020

Gainsight

On a recent webinar with one of our private equity partners, Gainsight CEO Nick Mehta shared an inspiring outlook on what’s to come in the year 2020 for customer success. The industry is constantly evolving and it’s important to stay ahead of the curve with new concepts and trends. This is a partial transcript of Nick and Gainsight’s vision of the future of customer success.

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Real-World Tips and Tricks to Tune Apache Tomcat for High Performance

eG Innovations

Apache Tomcat, developed by the Apache Software Foundation, is an open source Java servlet container that also functions as a web server. While over 10,000 websites rely on Tomcat as a web server, a Plumbr of Java application servers showed that over 60% of websites that use Java technology relied on Apache Tomcat to host the business logic. Production environments must be high performing.