Product Management University

OCTOBER 12, 2021

Product Marketing may be one of the most misunderstood and undervalued functions as evidenced by the fact that so many B2B organizations still don’t have it. If clearer differentiation and greater sales success are on your A-list, dispel these three product marketing myths and you’ll be on your way. Here’s the funny part. Many organizations think they’re doing product marketing because they have the proverbial one-armed paper hanger in corporate marketing creating brochures and prese

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Product Marketing Marketing Differentiation Healthcare 147

Nir Eyal

OCTOBER 12, 2021

FOMO, the "fear of missing out,” refers to the feeling of “anxiety that an exciting or interesting event may currently be happening elsewhere.” Most people at one time or another have been preoccupied by the idea that someone, somewhere, is having a better time, making more money, or leading a more exciting life. The post Getting Over FOMO, the Fear of Missing Out appeared first on Nir and Far.

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Mind the Product

OCTOBER 12, 2021

Product roadmaps: love 'em or hate 'em, you probably spend a lot of time on them. Very often, that colorful set of bars on the timeline that we artfully sell to our leadership inadvertently leads to challenges down the road. Here are some roadmap tips to get your project off and running. [.] Read more » The post Building a product roadmap to avoid potholes down the road appeared first on Mind the Product.

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Roadmap Leadership 195

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Technical Review Data Visualization User Testing Feedback Software 245

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Intercom, Inc.

OCTOBER 13, 2021

Scaling a company is never a linear process. As your startup becomes a scale-up, teams will encounter obstacles that require them to quickly adapt to new demands. That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever.

Data Visualization 129

Data Visualization Analytic Tools Systems Review Engineering 129

Mind the Product

OCTOBER 12, 2021

We asked consultant, trainer and author Tim Herbig to give us the crash course on Impact Mapping, including how to get people to understand the difference between an Impact and an Outcome. [.] Read more » The post An introduction to impact mapping – Tim Herbig on The Product Experience appeared first on Mind the Product.

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Customer Experience Consulting Product Research User Testing 234

The Accidental Product Manager

OCTOBER 11, 2021

It all about the experience Image Credit: Praveen. So product manager, what does your product look like? No, I mean when your customer first has a chance to get their hands on their version of your product, what does it look like? Does it show up in a nondescript cardboard box? Is it in an unremarkable container? You do realize how very important first impressions are, right?

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Product Management Product Manager Customer Experience Management 122

Usersnap

OCTOBER 12, 2021

As ?? 76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. It is the utmost important, revenue-correlated topic in FinTech. Luckily for Erste Group, they’ve been focusing on customer experience since the very beginning. And today we have the honour to share their journey. In particular, how they listened to the voice of customers and turned that into features and UX improvements.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

OCTOBER 13, 2021

If you are looking for your first product management job right out of school, the entire process can be overwhelming and a difficult one… Continue reading on Product Coalition ».

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Product Management Product Manager Management Management 124

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Mind the Product

OCTOBER 14, 2021

What really is the difference between managing and leading your product. Don’t product managers need to be able to both manage and lead? In this piece, we'll delve into why product leaders should care about both. [.] Read more » The post How to lead your product – Part 1: Leadership and management appeared first on Mind the Product.

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Leadership Management Management Product Management 203

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Sounds simple, right? Not necessarily. Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. In this blog post, I'll take you through the best strategies for a SaaS business are and show you the best examples from known SaaS brands.

Feedback Software 119

Feedback Software User Testing Product Research Customer Experience 119

svpg

OCTOBER 11, 2021

I would be very surprised if there were any product people out there that do not already know that it’s critically important to seek critical feedback. Yet the reason for this note is because so very often I find product people actively avoiding this negative feedback. As Elon Musk says, “I think it is very. View Article. The post Discovery – Feedback appeared first on Silicon Valley Product Group.

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Product Research Article 113

The Product Coalition

OCTOBER 13, 2021

The digital transformation has changed businesses once and for all. To stay competitive in this new environment, tech-savvy C-levels put advanced technologies in the center of their winner-takes-all strategies. Being a pivotal digital enabler, mobile apps deserve special attention. In only 2 years, the number of worldwide downloads will approach almost 300 billion!

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User Testing Product Research Testing Weak Development Team 119

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Analytic Tools

Mind the Product

OCTOBER 15, 2021

In this #mtpcon Digital Americas session, Anthony Rindone, product manager for experimentation at Split discusses how to make better product decisions through experimenting. [.] Read more » The post Stay Humble or Be Humbled — Case Studies from the Experimentation Trenches by Anthony Rindone appeared first on Mind the Product.

Customer Experience 181

Customer Experience Product Management Product Manager Product Research 181

UX Studio: Product Management

OCTOBER 9, 2021

When the pandemic hit Hungary in the Autumn of 2019, both companies and employees had to adapt quickly. Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. It also meant relearning how to establish trust and credibility with clients and rethinking daily tasks to suit the limitations and opportunities of working remotely.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

First Round Review

OCTOBER 12, 2021

Should you hire a brand, product or growth marketer, and how do you know when you've found the right candidate? Maya Spivak, former marketing leader at Segment and Wealthfront, unpacks her frameworks for identifying the type of marketer your startup needs, interviewing and closing candidates.

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Startups Marketing Framework Branding 104

The Product Coalition

OCTOBER 11, 2021

6 ways to save your burning PM soul. Continue reading on Product Coalition ».

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Product Management Product Manager Management Management 155

Advertiser: Revenera

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

Reporting Tools

Mind the Product

OCTOBER 10, 2021

Today is World Mental Health Day which means there’s only one Mind the Product post we want to rewind to today: Mental Health as a Product Person – Let’s Talk. Written in 2019 by our very own Martin Eriksson and good friend Saielle Montgomery, the post touches upon some of the challenges faced by product [.] Read more » The post SUNDAY REWIND: Mental Health as a Product Person – Let’s Talk appeared first on Mind the Product.

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Userpilot

OCTOBER 14, 2021

When building a product, it is sometimes difficult to draw the line between what features to build and which ones to let go of. If that line is not drawn early and often, you end up with the most horrifying term any product will ever encounter: feature bloat. Also known as feature creep, feature fatigue, or feature overload – having too many features is something all teams must watch out for.

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User Testing Product Research Customer Feedback Feedback Software 98

ProductBoard

OCTOBER 15, 2021

We’re excited to share that Productboard has been recognized by Comparably in three separate categories — Best Company Happiness, Best Company Perks & Benefits, and Company Compensation. These awards from Comparably, a website dedicated to workplace transparency, are based on employee evaluations, which rate a number of cultural aspects in the company, including satisfaction with pay, benefits.

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Business of Software Conference

OCTOBER 14, 2021

What is the data literacy continuum and why does it matter? Every organization is made up of users with different levels of data literacy and competence. Most organizations massively overestimate how data literate their people are. In this survey, 84% of businesses think employees have high, or very high levels of data fluency, while only 10% of those users consider themselves data fluent.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Customer Feedback 98

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

Mind the Product

OCTOBER 11, 2021

In this MTP Engage Hamburg talk, Björn Waide, Managing Director at Haufe-Lexware shares his experiences on building a free-thinking innovative culture. [.] Read more » The post Org charts eat culture for breakfast: Why an agile mindset alone won’t help you by Björn Waide appeared first on Mind the Product.

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Agile Management Management Startups 135

Userpilot

OCTOBER 15, 2021

Product launch announcement emails can be intimidating. They have to be informative, engaging, and contextual. Not sure where to start? No worries! We've got you covered. In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign.

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

BrainMates

OCTOBER 14, 2021

An Interview with Phil Koziol, Product Manager at Good Pair Days. What is the longest onboarding process you have experienced when starting a new role? A few days or maybe a week? More often than not, a Product Manager starts a new role and is immediately bombarded with tasks and responsibilities. And though most Product Managers are qualified and ready to take on that challenge, lacking proper knowledge of a business’s goals, processes and customers rarely leads to success.

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Onboarding KPIs Reporting Tools Customer Experience KPI 98

UserInterviews

OCTOBER 12, 2021

An essential lesson on how to start doing great user research with people with disabilities, and why accessibility is a non-negotiable part of good UX.

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User Testing UX 105

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

dscout People Nerds

OCTOBER 13, 2021

Analyzing your data is an extensive process, learning how to use crosstabs effectively can save you time while also giving you a clearer view of your insights.

Data Visualization 98

Data Visualization 98

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? In this article, you'll learn the elements of a gamification system and its components and how to use them to boost retention, increase product adoption, and streamline the user onboarding process through elements like progress bars, points, leaderboards, celebrations, etc.

Feedback Software 98

Feedback Software Customer Experience User Testing UX 98

nulab

OCTOBER 13, 2021

Have you ever wanted to know how users are navigating through your site? What shortcuts do they take? Where do they fall off? Whether you’re creating an app or own a website, knowing how people interact with it is crucial to understanding the experience you’re providing them. No one wants to use an app or site that’s confusing or frustrating.

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Customer Feedback Customer Experience User Testing Data Visualization 79