Intercom, Inc.

AUGUST 13, 2020

In the past, we managed our Support team’s reporting through Tableau and relied on custom SQL queries to populate our dashboards that were tracking individual and team-level metrics. With the latest Intercom reports and metrics , we’ve been able to retire a good portion of our custom Tableau reports.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Intercom, Inc.

APRIL 14, 2022

Prior to Google, Declan also held senior support roles with both Tableau Software and Amazon Web Services. Welcome Declan Ivory, VP of Customer Support. Declan is joining us from Google where he was Director, Cloud Technical Support for EMEA. Welcome, Laurie Borgen, VP of Digital Marketing.

Leadership 129

Leadership B2B Customer Experience Branding 129

NextBigWhat

NOVEMBER 20, 2022

2 – Tableau. Tableau is a prominent data analytics and business intelligence solution for data visualization. Power BI is a data visualization tool like Tableau, but it’s designed for data analysts. 2 – Tableau. Excel also features a macro programming language called Visual Basic for Applications (VBA).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

The Product Coalition

AUGUST 29, 2023

Platforms like Tableau and Power BI provide powerful tools for crafting compelling visual representations. Visualizations, such as charts and graphs, offer a concise and clear understanding of complex data sets.

Data Visualization 117

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 117

The Product Coalition

MAY 20, 2020

Tableau Tableau is the biggest data visualization tool out there, with almost 60,000 customers worldwide. One of the most loved features of Tableau are their interactive reports. Tableau is the perfect choice for a data-driven team with some proficiency in data analysis. Platforms for Data Visualization 1.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

JULY 24, 2023

With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Agent Dashboard and Zendesk integration Agent Dashboard is an app that enables you to embed Looker, Power BI, or Tableau dashboards in Zendesk. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Centercode

DECEMBER 28, 2022

Recently, I attended the 2018 Customer Validation Conference in southern California, where product testing experts from B2B and B2C companies (including Autodesk, Tableau, Test Fairy, FitBit, and GoPro) shared tips and lessons learned from the forefront of product development and testing.

Product Research 40

Product Research User Testing Testing B2C 40

Lenny Rachitsky

NOVEMBER 16, 2023

( 07:41 ) The benefits of having a product ops person in your organization ( 09:16 ) How to help PMs embrace the value of product ops ( 11:44 ) The three pillars of the product ops role ( 15:25 ) How user research fits in ( 18:35 ) Why product ops will be an essential role for product managers to thrive ( 24:24 ) Which tasks product managers should (..)

Product Research 52

Product Research User Testing Reporting Tools Customer Feedback 52

Userpilot

FEBRUARY 6, 2023

Descriptive analytics tools Business intelligence tools like Power BI, Tableau, and Google Analytics can simplify many steps of the descriptive analytics process. Tableau is a visual analytics platform for business intelligence as well. It helps you gather and visualize data so your team can understand it better.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

UserVoice

APRIL 4, 2017

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. Lots of companies invest in Microsoft Office as a primary toolkit, and rely on Google for their email infrastructure (and therefore receive their Google Drive tools as additional goodies). User Research Tools for Product Managers.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

The Product Coalition

FEBRUARY 14, 2023

Many insights can be found using relatively simple slicing-and-dicing exploration of the kind available in Tableau and Power BI, etc. A way to accelerate insights generation is to make it easier for more folks to access the data. This is what Facebook did — gave everyone access to the data.

Data Visualization 141

Data Visualization Customer Feedback KPI Customer Experience 141

Reveal

AUGUST 17, 2022

Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years. The Pros of Tableau Embedded Analytics. Reveal Embedded Analytics.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks. Ready to get started?

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Indicative

AUGUST 12, 2020

Using a Business Intelligence tool such as Tableau or Looker? This allows us to quickly answer any questions that we may have about our data. Already using Google Analytics, check out Google Analytics vs. Customer Analytics: What’s the Difference? Read Business Intelligence vs. Customer Analytics: Why You Need Both. .

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Technical Review 105

Piyanka Jain

JUNE 10, 2019

What Google’s and Salesforce’s respective acquisition of Looker and Tableau Software means for CIO’s The BI analytics tool space is consolidating to compete against Microsoft’s ensemble of Business Analytics(BA) products which promises to solve for the entire workflow?—?data With Google’s announcement to buy Looker for $2.6b do pay attention.

Analytic Tools 150

Analytic Tools Data Visualization Customer Experience Enterprise 150

Gainsight

MAY 13, 2020

Director, WW Customer Solutions Programs, and Lisa Flotlin, Customer Solutions Program Manager at Tableau walked us through the maturity model they developed to drive client outcomes called The Tableau Blueprint. The blueprint focuses on three pillars—agility, proficiency, and community.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Mixpanel

JULY 24, 2023

This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too. Internally, our product team uses Mixpanel, our marketing team uses Mixpanel, our data science team uses Mixpanel, and even our support team uses Mixpanel.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Modus Create

MAY 19, 2022

Global brands, including Hootsuite, turned to Atlas Authority’s team of certified experts to optimize all facets of their Atlassian stack with end-to-end services and licensing support, and its leading marketplace applications , such as Notification Assistant for Jira and Tableau for Confluence.

Certifications 52

Certifications Software Developers Software Development Enterprise 52

Userpilot

NOVEMBER 14, 2023

In short, the tool enables you to automatically export data from 50+ data sources, transform it, and export it into spreadsheets or BI solutions like Google BigQuerry, Looker Studio, or Tableau. Once you set it up, Coupler keeps updating the data at regular intervals to ensure that you’re working with the most current data sets.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Centercode

MARCH 18, 2021

It’s a central hub for your customer testing data, with plug-and-play APIs and integration abilities that funnel real-time feedback straight into your organization’s other systems — whether they’re tracking issues in Jira, visualization data in Tableau, or managing customer relationships in Salesforce.

User Testing 98

User Testing Data Visualization Customer Feedback Product Research 98

TSIA

NOVEMBER 8, 2018

This online event, “Building Customer Success at Scale”, is hosted by TSIA, sponsored by Gainsight, and will include speakers from TSIA, Autodesk, Cisco, Gainsight, and Tableau.

Events 40

Events 40

Mixpanel

JULY 24, 2023

This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too. Internally, our product team uses Mixpanel, our marketing team uses Mixpanel, our data science team uses Mixpanel, and even our support team uses Mixpanel.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

PMLesson's Ace the PM Interview

APRIL 26, 2022

Similarities between a Data Science Career and a Data Analyst Career Both data scientists and analysts use data visualization and tell the stories to stakeholders through visualization tools like Tableau. Both scientists and analysts manage Big Data.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

OCTOBER 15, 2019

To visualise the data, use Google Analytics , Amplitude , Tableau , Adobe Analytics , or Heap just to name a few. My recommendation is to use a tag manager tool like Segment , Google Tag Manager , or Tealium to help you manage all your data and tagging in one place. There are pros and cons of these, I’ll write a post on this later.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

Atlassian

APRIL 6, 2022

Finally, we know that many teams want to continue using their favorite BI tools, such as Tableau or Microsoft Power BI. For example, you can create a report that maps revenue growth from Snowflake against engineering output from Jira Software to visualize how new features impacted growth goals.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Research Software 72

UserVoice

JULY 4, 2019

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. Lots of companies invest in Microsoft Office as a primary toolkit, and rely on Google for their email infrastructure (and therefore receive their Google Drive tools as additional goodies). User Research Tools for Product Managers.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Gainsight

APRIL 8, 2021

These allow me to embed links to web pages, such as company portals, and reports from other tools, such as Tableau, into the new dashboards. Imagine looking at data from company portals, Tableau, or elsewhere all in one place. Next are the advanced usability and power behind functions and features. Centralized Data Visualization.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

ProductPlan

FEBRUARY 8, 2022

Building reporting dashboards using tools such as Tableau. Reviewing end-to-end customer product experience. Automating instrumentation, telemetry, or other internet of things data aggregation. Acting as a data steward for product management data, owning cleanliness, integrity, and data gap resolution.

Data Visualization 104

Data Visualization Reporting Tools Feedback Software Analytic Tools 104

The Product Coalition

FEBRUARY 16, 2020

To visualise the data, use Google Analytics , Amplitude , Tableau , Adobe Analytics , or Heap , to name a few. My recommendation is to use a tag manager tool like Segment , Google Tag Manager , or Tealium to help you manage all your data and tagging in one place.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

The Product Coalition

NOVEMBER 19, 2020

If you were an analyst, try applying to companies that build a product for analysts, like Tableau. If you studied mechanical or electrical engineering, try applying for PM roles at hardware companies, like Nest. If you are a consultant, you might apply to a product position at Deloitte, who will understand and value your background.

Technical Review 158

Technical Review Product Management Product Manager Research Software 158

The Product Coalition

DECEMBER 20, 2018

The companies acquiring will be Oracle, IBM, Salesforce & Adobe while the ones that will get acquired are Dropbox, Box, Atlassian, Tableau, Zendesk & Workday. Acquisitions More acquisitions will happen in SaaS Companies with subscription revenue stickiness.

Research Software 60

Research Software User Testing Startups Vision 60

Centercode

AUGUST 7, 2020

Take a cue from world-leading tech companies like Ring, Cisco, and Tableau. So how do you, a resource-strapped beta team, reduce the costs of customer testing without sacrificing thoroughness or compromising the quality of your product? Let’s dig deeper into how Centercode helps you cut costs and stay lean.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Indicative

MARCH 22, 2018

Traditional business intelligence reporting tools (think: Tableau) will tell you the basic actions users performed. Just like anything else that sits unused in a warehouse, data is valueless without anyone taking advantage of it.

Data Visualization 53

Data Visualization Customer Feedback Analytic Tools Reporting Tools 53

ProductPlan

NOVEMBER 23, 2021

But if you’re on your own, Microsoft Excel skills—or Tableau or SAS—are a must to generate the stats and charts. Beyond knowing what data you want to be collected, figuring out where to find it, and understanding how to get it, product managers must know what to do with it once they’ve got it. A/B Testing.

Analytic Tools 98

Analytic Tools User Testing Product Research Feedback Software 98

Userpilot

DECEMBER 5, 2023

Starts at $47/month) Tableau is a leading data and analytics platform with integrated data management capabilities. Tableau Tableau is a leading data and analytics platform with integrated data management for data-driven decision-making. Source: Tableau. Source: Tableau. Source: Databox. Data analytics.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Customer Feedback 98