How To Avoid the Product Manager Burnout Trap
The Product Coalition
OCTOBER 19, 2022
Product Managers uniformly seem to be burning out. I believe there’s another way. Continue reading on Product Coalition ».
October, 2022
141 Discovery Is Messy: How Do We Keep Track of All That We Are Learning?
Product Talk
OCTOBER 5, 2022
As you start to adopt the continuous discovery habits, it’s easy to get overwhelmed by how much stuff you generate. What do I mean by “stuff”? Opportunity solution trees , experience maps, interview snapshots, interview notes and recordings, story maps , assumption maps, assumption test plans , and results. Inevitably, you might start to wonder, “How should I keep track of all of this stuff?
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Career Success Tips from Leading Women in Product
Product Management Today Submitted Articles
OCTOBER 11, 2022
Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered.
Are you a Product Manager? Or a Project Manager in disguise?
Mind the Product
OCTOBER 27, 2022
In this guest post, Karen Velasquez, Product Manager at Signable, delves into the difference between product management and project management from her experiences in both roles. [.] Read more » The post Are you a Product Manager? Or a Project Manager in disguise? appeared first on Mind the Product.
Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
3 Reasons Why Subscription Businesses Fail
Nir Eyal
OCTOBER 24, 2022
Subscriptions are hot (and not). Companies and investors love subscription business models since they generate recurring revenue that translates to predictable cash flow. The more money a company is likely to make in perpetuity, the higher its share price. The post 3 Reasons Why Subscription Businesses Fail appeared first on Nir and Far.
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Customer-led product strategy: a guide
Mind the Product
OCTOBER 5, 2022
Customer-led product strategy is about designing the best product experience. This article by Alyona Medelyan, Ph.D. CEO and co-founder of Thematic shares how to approach it and how to avoid the common pitfalls. [.] Read more » The post Customer-led product strategy: a guide appeared first on Mind the Product.
Product Sense Demystified
svpg
OCTOBER 4, 2022
Even though I have been writing consistently about product now for more than two decades, including a few books, I have thus far managed to avoid using the term “product sense.” That was not an accident. I have always disliked the term, and I especially dislike the implications. But for whatever reason, a lot more. The post Product Sense Demystified appeared first on Silicon Valley Product Group.
7 Ways Product Marketers Can Collaborate with Product Managers to Move More Product
280 Group
OCTOBER 29, 2022
Two Critical Roles. According to a recent 280 Group poll, only 32% of organizations currently have a defined Product Marketing Manager role. This position has gained traction in enterprise organizations over the past few years, and for good reason: Product Marketing is essential for getting the word out about a product and driving sales. The Product Manager puts products on the shelf, and Product Marketing Managers help them fly off the shelves – and into the hands of customers.
Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed
Product Talk
OCTOBER 19, 2022
What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.
Entity Resolution Checklist: What to Consider When Evaluating Options
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
We Need Focus and Clarity: Why We’ve Ditched Scrum Sprints
The Product Coalition
OCTOBER 29, 2022
Let’s talk about problems we saw with the traditional two-week scrum cycles and why we discontinued scrum sprints altogether. Continue reading on Product Coalition ».
Product KPIs and metrics that every product manage
Product Management Today Submitted Articles
OCTOBER 17, 2022
If you are building something without data, then you are not building a product. You are simply building your opinion. And to continue building it without data is the biggest crime in product management. You only end up consuming a lot of resources and might never reach the desired outcome.
Hick’s Law – Keep it simple and straightforward
Mind the Product
OCTOBER 13, 2022
If you're a product manager or a designer, you've probably heard the phrase "Keep it simple and straightforward." But do you know where this advice comes from? Or why is it so important to design? The answer is Hick's Law, which can help guide your decisions on design. [.] Read more » The post Hick’s Law – Keep it simple and straightforward appeared first on Mind the Product.
How we ensure the highest standards of data privacy and compliance within Intercom
Intercom, Inc.
OCTOBER 19, 2022
At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.
The Big Payoff of Application Analytics
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Trailblazing Women in Product Management: Shuba Swaminathan, Vice President of Product, Developer Experience & Design at Vonage
280 Group
OCTOBER 18, 2022
For our next installment of the Women in Product Management Series I interviewed Shuba Swaminathan, Vice President of Product, Developer Experience & Design at Vonage. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management? I am an accidental product manager. I had no idea that’s what I was doing when I founded my own company.
Video: How Today's Product Builders Find Product/Market Fit
Sachin Rekhi
OCTOBER 4, 2022
Video: How Today's Product Builders Find Product/Market Fit. I recently had the opportunity to sit down with Fareed Mosavat, Chief Development Officer at Reforge, for a discussion on how today's product builders find product/market fit. We started by pointing out the shortcomings of the Lean Startup methodology, which remains the most popular approach to finding product/market fit today.
Run a Successful Early Access Program
The Product Coalition
OCTOBER 13, 2022
Develop quietly, release often, and wait for the big reveal…keep the big marketing launch under wraps, but show your new product/version… Continue reading on Product Coalition ».
How to Manage, Scale, and Improve Your Customer Education Content (with insights from Heap)
Product Management Today Submitted Articles
OCTOBER 11, 2022
We talked to Christy Hollingshead, VP of Customer Education and Engagement at Heap, and we share her insights, tips, and tricks to help you manage your educational content the right way.
IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
Reducing customer churn – Andrew Michael on The Product Experience
Mind the Product
OCTOBER 18, 2022
This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. [.] Read more » The post Reducing customer churn – Andrew Michael on The Product Experience appeared first on Mind the Product.
The evolving philosophy behind ticketing systems at Intercom
Intercom, Inc.
OCTOBER 25, 2022
At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.
Jobs-to-Be-Done: A Guide to Maximizing the JTBD Approach
280 Group
OCTOBER 29, 2022
What does an Iron and an iPod have in common? On the surface, not much. But each was “hired” to a job for the customer. The Jobs-to-Be-Done (JTBD) framework is an approach to developing products based on understanding the customer’s goal (job) and the thought processes behind creating a product to accomplish that goal (do the job). The JTBD framework is beneficial for keeping Product teams focused on the problem space long enough to determine a customer’s needs.
All the Risk
The Product Guy
OCTOBER 30, 2022
Cracking the psychological parts of a product manager’s day can be the most interesting and fun. Watch and learn more from product management expert, Benny Reich.
LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
What Boy Bands Taught Me About Product Management
The Product Coalition
OCTOBER 13, 2022
I grew up in the 90s, naturally, I was enamoured with boy bands. No one meant for these bops to be product lessons, but… Continue reading on Product Coalition ».
Fintech Fraud DAO Is Helping Companies And Operators Detect Fraud Faster -
Product Management Today Submitted Articles
OCTOBER 10, 2022
One of the most prevalent and pernicious issues in consumer fintech over the past decade has been the amount of fraud. Nearly every company suffers from significant fraud issues and, over time, many of them have figured out creative ways to mitigate it.
When it comes to product growth, the traditional funnel model is no longer enough
Mind the Product
OCTOBER 4, 2022
In this Guest Post, Nick Chasinov, founder and CEO of Teknicks discusses why product marketers should transition from the funnel model to growth loops. [.] Read more » The post When it comes to product growth, the traditional funnel model is no longer enough appeared first on Mind the Product.
New at Intercom: Unlocking in-product messaging
Intercom, Inc.
OCTOBER 13, 2022
?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. Not only is it the only channel you have full control over, but it’s the best place to quickly sort out issues and share information with your customers in a swift, non-disruptive way. After all, if you’re trying to engage your customer or persuade them to take an action, the best and easiest place to do that is when they’re in the product itself – not a few hours or days late
Use Cases for Apache Cassandra®
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There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.
Two Development Team Configurations I Lobby Against
Mironov Consulting
OCTOBER 19, 2022
Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic. So behind closed doors and where it won’t create political/organizational issues, I lobby my engineering counterparts away from: Dedicated bug-fixing teams (usually proposed by Engineering)
Globalizing Customer Feedback
The Product Guy
OCTOBER 3, 2022
The future of product management may lie in solving the problem of unifying customer feedback from all around the globe. Watch and learn more from product management expert, Don Ross.
Batteries Not Included: Turning a Minimum Viable Product to a Minimum Lovable Product
The Product Coalition
OCTOBER 4, 2022
“The cost of mediocrity is disappointment.” — William Arthur Ward The excitement was palpable. Did I get it? Or would it be a disappointing Christmas? The snow outside was deep. The windows were frosted over. The wood-burning stove was roaring. A beautiful scene, yet all I could think of was that toy. Like the movie A Christmas Story and Ralphie’s quest for a bb gun, I had dropped as many hints as possible — although my ask was less dangerous.
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