Mind the Product
APRIL 28, 2022
High performing teams acknowledge the role of both optimism and pessimism and create systems of work that exploit their benefits equally. Let’s unpack optimism and pessimism, and look at ways to make the most of both in your team. [.] Read more » The post Train your product team’s brain to embrace optimism and pessimism appeared first on Mind the Product.
Roman Pichler
APRIL 5, 2022
Listen to this article: [link]. 1 Set an Objective. Be clear on the reason why the meeting is needed. What’s the meeting about? Which outcome do you want to achieve? For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alchemer Mobile
APRIL 12, 2022
The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagemen
Userpilot
APRIL 15, 2022
Pendo vs Userpilot? Which one is the best user onboarding tool ? If you’re not sure which of them offers more value and better functionality, stick around. In this article, we’ll go in-depth and have a look at the most important features each platform offers. TL;DR. Userpilot is a code-free product experience software, which gives non-tech teams the ability to create powerful contextual onboarding experiences.
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
Userpilot
APRIL 19, 2022
If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free. This article provides the answers you need to make a good buying decision.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Product Talk
APRIL 20, 2022
“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?”. This question always surprises me. I spent all of my full-time employee experience at early-stage startups (many of them pre-product) and I relied on these same habits to figure out what to build. But the more I talk with people, the clearer their concerns have become.
Mind the Product
APRIL 5, 2022
In this weeks' podcast episode, we spoke with Ha Phan, Director of Discovery Products at Pluralsight, to develop a stronger understanding of how we can best use ML in product management. [.] Read more » The post Machine learning in product discovery – Ha Phan on The Product Experience appeared first on Mind the Product.
Alchemer Mobile
APRIL 14, 2022
The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of
Intercom, Inc.
APRIL 20, 2022
Designers at Intercom work in cross-functional teams that strive to consistently ship great products. We design simple systems that solve complex problems for our customers. That doesn’t mean we don’t obsess over user interfaces; it means spending time on the right things. Our strength lies in knowing when we should follow standard best practices for design and when we need to innovate and create something new.
Advertisement
Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
The Product Coalition
APRIL 8, 2022
In theory, product managers shouldn’t have to be responsible for enforcing work product standards for colleagues, but it is a reality for… Continue reading on Product Coalition ».
Product Management Today Submitted Articles
APRIL 21, 2022
Wendy Tapia is a Senior Product Manager in Finance. Wendy hates finance. But she doesn’t really. Here’s our mission to reimagine hospitality finance.
The Product Guy
APRIL 3, 2022
Painting a rich picture and telling a succinct story is key to successful product management leadership. Watch and learn more from product management expert, Meghan Nesta.
Mind the Product
APRIL 15, 2022
In this ProductTank London talk, Ben Foster, CPO at Whoop, explains some of the most common product management dysfunctions and how to solve them. His key points include: Common product management dysfunctions Why these dysfunctions exist How do you create a winning product strategy Watch the video to see his talk in full or read [.] Read more » The post Product management dysfunctions by Ben Foster appeared first on Mind the Product.
Advertisement
Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Alchemer Mobile
APRIL 21, 2022
The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Mobile interaction and response rate benchmarks. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.
Intercom, Inc.
APRIL 5, 2022
When it comes to customer support, there’s no substitute for the personal approach. Now more than ever, businesses are looking for a way to scale that personalized support. That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. Phone support has been carrying that personal touch for support teams for decades.
The Product Coalition
APRIL 19, 2022
Conversions are boosted by good e-commerce website design, contributing to your entire online success. Even if you’re not the most creative person, don’t have an in-house designer, or don’t have a lot of time to devote to your design, you can still create a conversion-optimized webshop design. Here are some simple suggestions by ecommerce website designers in Delhi for improving your e-commerce customer experience (CE), content, and website design: Ask For Customer Feedback Although it’s natural
Atlassian
APRIL 5, 2022
5-Second summary. Work-life balance is highly desired but often elusive, especially for managers trying to accommodate their employees. Most individuals are either work-life segmentors (who strictly separate their professional and personal lives) or work-life integrators (who switch between work and personal tasks throughout the day). Self-awareness of where one falls on the segmentor-integrator spectrum can help individuals (and their managers) identify strategies for achieving the ideal work-l
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
First Round Review
APRIL 5, 2022
The First Round team has been lucky to work with retired poker player and decision-making expert Annie Duke in a special capacity these past few years. Here, we open-source some of the advice she gives to help founders face down uncertainty and make better decisions.
Mind the Product
APRIL 21, 2022
Read on to learn how to prepare for a customer journey mapping workshop, how to conduct it smoothly, and what to do afterwards. [.] Read more » The post A step-by-step guide to running a customer journey mapping workshop appeared first on Mind the Product.
Alchemer Mobile
APRIL 5, 2022
The following data and information is from our 2022 Mobile App Customer Engagement Report. Subcategories for Finance Apps: Fintech, Banking, Insurance. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. Below is a summary of how Finance app fared over the course of 2021. “Why do people like mobile banking?
Intercom, Inc.
APRIL 14, 2022
I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L. David Kingsley, who has joined Intercom as our first Chief People Officer. As Chief People Officer, David will lead the company’s global People organization, including talent acquisition, onboarding, learning and development, HR business partners, total rewards, diversity, equity and inclusion, and real estate & workplac
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
The Product Coalition
APRIL 10, 2022
It is a known fact that product people need to work well with others. Our ability to succeed fully depends on it. But as a product leader, this can also become a problem. To make a real impact, you might need to apply new ways of communication and collaboration. Here is how to stop impeding yourself. Photo by ArtHouse Studio from Pexels A few weeks ago there was a discussion in the Women in Tech community about the correlation between what kind of student you were at school and your tendency to
Johanna Rothman
APRIL 26, 2022
Writers have a problem product development teams don't have: Imposter Syndrome. That's when you think you're a fraud. Even though you have experience and expertise. Fear drives Imposter Syndrome. Too often, writers let the fear win. You don't have to succumb to that fear—you can fool that fear with writing. The more you write and publish, the less you allow your Imposter Syndrome to win.
First Round Review
APRIL 19, 2022
After tackling startup challenges from Stripe Press to Figma Education, Brie Wolfson shares her personal collection of templates — the docs that she's used to stay focused on the work that matters and true to her own career goals.
Mind the Product
APRIL 22, 2022
While we build products around personas, there are plenty of reasons why product managers should be looking at the bigger picture. In this ProductTank Wellington talk, Saielle DaSilva, Head of User Experience at car buying site Cazoo, talks about moving beyond human-centered design. Watch the video to see her talk in full, or read on for [.] Read more » The post Beyond human-centered design by Saielle DaSilva appeared first on Mind the Product.
Advertisement
There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.
Alchemer Mobile
APRIL 11, 2022
In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether. While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco. In this episode, Kat and Robi talk about why community and emotional connection are the keys to brand evangelists whether it’s a shoe brand, DJ, or football team.
Intercom, Inc.
APRIL 28, 2022
The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers.
The Product Coalition
APRIL 19, 2022
If you’re a UX designer or researcher, here are ways you can create interview questions by analysing customer reviews. Continue reading on Product Coalition ».
Expert insights. Personalized for you.
230 
Let's personalize your content