Sat.Aug 26, 2017 - Fri.Sep 01, 2017

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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What makes a learning organization?

Lead on Purpose

Amazon, Intuit, Airbnb, Disney, FedEx and Uber…what do these companies have in common? They know their customers. They don’t just know about their customers, they know why their customers ‘hire’ them and their products to do specific jobs.

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The Secret to Great Product Management

280 Group

For this video we are joined by Tom Evans, a Senior Consultant and Trainer with 280 Group who has over 25 years of Product Management experience and helped develop the Optimal Product Process framework. Our one question for Tom today is a simple one that requires a thoughtful answer: What is the secret to being a great Product Manager? Of course many people would have their own opinions about great Product Management, Tom breaks down his secret in to 3.

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A day in the Life of Jamie Parkins, Senior Product Manager at JustGiving

Mind the Product

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. It has been running for 17 years and has raised in excess of £3 billion to date. Jamie has worked at JustGiving for seven years. He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Lean Product Management – Improving the Productivity of Value Adding Steps

280 Group

In the previous post, we discussed how to minimize wait times on the path from idea to MVP. In this final post on developing a lean mindset, we will look into making processes more efficient. Getting better at a process is usually more involved than eliminating wait times. To get better, we have to reflect on a process, decide on a change we want to make, and then measure if it helped.

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How to Survive the Hardest Part of Product Management by Janna Bastow

Mind the Product

There is probably one part of the product management job we can all agree is the hardest – people. People are unpredictable, they have strong opinions and unconscious biases. Many people in your organisation have more power than you, yet they are wrong just as often. In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Collecting Narratives to Clarify the Complexities of your Product

The Product Guy

Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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IoT Shop Talk with Paul Jauregui, Security Expert and VP of Marketing at Praetorian

Daniel Elizalde IoT Blog

Welcome to IoT Shop Talk, a new series at TechProductManagement. IoT Shop Talk features in-depth conversations with product leaders on what it takes to build great IoT products…all from a Product Management perspective. In this edition of IoT Shop Talk, I’m talking with Paul Jauregui, VP of Marketing at Praetorian. Praetorian provides comprehensive, end-to-end security services […].

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Being Lean: Don’t Speculate to Accumulate, Validate to Succeed

Mind the Product

First coined in the mid 20th century, the term “speculate to accumulate” refers to the need invest (at some degree of risk) in order to make meaningful gains. In other words; roll the dice, take a punt, have a gamble. This is a risky strategy for product managers, and if your gambling skills are anything like mine you’re far more likely to end up backing the three-legged donkey that never makes it over the finishing line.

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Alternatives for Agile and Lean Roadmapping: Part 1, Think in Feature Sets

Johanna Rothman

Many teams and organizations try to create one-quarter roadmaps. Here are the problems I see: Teams spend a ton of time estimating what they might do and then they select what will fit into a quarter. They feel or are asked to commit to all that work. The product managers and project portfolio managers depend on the team finishing everything the team commits to.

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Please Spend Time With Competitor Analysis

UX Studio

Do like every great coach does, and get to know the tactics of the other team before getting into the match. Adjust tactics and figure out playing field positioning. Also, learn from others’ mistakes. For this reason, competitor analysis represents one of the most easily accessible methods to get a product on the right track. And I can already hear why not to do this.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Could Your Next Chair Come From Amazon?

The Accidental Product Manager

Could Amazon become the next big furniture seller? Image Credit: Buck Lewis.At some point in time we all have the need to get some furniture. When this happens to you, what do you do? Where do you go to get furniture? If you are like a lot of us there is probably some local store that runs a million ads on TV or in the newspaper that is the place that we all start our search at.

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Pivot Isn’t a 4-Letter Word – Sunil Parekh

Mind the Product

Sunil Parekh is the VP of Product Management at Truveris, which is a healthcare startup based out of New York City. They work primarily in the pharmacy benefit space, helping employers save money on costs of prescriptions, creating marketplaces for pharmacy benefits management, and developing tools for consumers to save money on prescriptions. In the start of his presentation at ProductTank NYC, he further breaks down his experience by listing some of the professional roles he’s played, like Lab

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Better Software Product Roadmaps: Usage Analytics Use Cases

Revulytics

When product managers were asked to name their top challenges, the difficulty of adding innovative features because the customer base demands support of older ones is very high on the list. Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job. Balancing the needs of your oldest – and many times largest – customers, while ensuring your products stay on a path to innovation that keeps them competitive can be chall

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Melissa Ng, founder of MELEWI, on being a digital nomad and running a nomadic business

Miro

Interview On being a digital nomad and running a nomadic business Melissa Ng, founder of MELEWI Melissa Ng is the founder of MELEWI, a traveling design studio made up of seven talented people based around the world. While living as digital nomads, the members of MELEWI have completed successful projects for McDonald’s, Visa and Samsung. […]. The post Melissa Ng, founder of MELEWI, on being a digital nomad and running a nomadic business appeared first on RealtimeBoard Blog.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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TEI 139: Crisis management for product managers – with Jim Parham

Product Innovation Educators

Listen to the Interview for Product Managers and Innovators. The topic of this episode is crisis management — meaning a crisis that threatens the reputation of a brand or product. When a crisis happens that involves a product, the product manager is expected to help with the issues. Also, as you take on more leadership responsibilities, it becomes more likely, if a crisis occurs, that you’ll be part of the team helping to manage the problem.

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Why Hardware Suppliers Need Artificial Intelligence, Business Analytics, and Machine Learning

TSIA

If you’re an industrial equipment, telecommunications, or healthcare organization with hardware on a customer site, you’re going to want to understand how artificial intelligence (AI), business analytics, and machine learning fit into the picture. Through conversations with our membership community and TSW conference attendees, it’s become clear that these are are all hot topics that technology suppliers are interested in learning more about but are still having a hard time und

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Why Your Strategy Process Doesn’t Work – Part-1

Sequent Learning

Many product and business managers in the corporate world can relate to that dreaded time of year, usually sometime between March and May, that is lovingly referred to as “strat plan.” It’s usually a stressful time of year, filled with all-day executive meetings that are often preceded by months of data collection, presentation preparation, and […].

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So What’s Wrong With Twitter?

The Accidental Product Manager

Everything was going great at Twitter, what happened? Image Credit: Kooroshication. So here’s a question for you: do you “tweet”? By that question, of course, I mean do you use the social networking tool Twitter? During the course of an average day do you micro-blog and send out messages to your “followers” that are no more than 140 characters in length?

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Businesses needs product managers–and other innovation insights for product managers Sep 1, 2017

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Why product management is essential to business success. What has made Apple so successful? They are product driven but not in the sense of developing products and then finding customers for the products. They start with the customer and the experience the customer values.

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Customer Adoption Crash Course for Education Services

TSIA

As a technology supplier, your recurring revenue stream depends on whether your customers can successfully adopt your offers and realize the full value of their investment. At TSIA, we’ve written a lot about customer adoption, and I personally have authored several posts that illustrate the role education services can play in facilitating it. In this post, I want to share with you a collection some of my favorite posts that tell the broad story of adoption and where education services can

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The Trampoline Experience – Don’t Jump To Conclusions!

Sequent Learning

The post The Trampoline Experience – Don’t Jump To Conclusions! appeared first on Sequent Learning Networks.

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Why we like what we like

dscout People Nerds

Buzzfeed’s Anne Helen Petersen on popularity and what it tells us about ourselves.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Introducing the new and improved UserTesting dashboard

UserTesting

Managing a lot of tests can be a challenge but the reward of targeted, actionable insights make it worth the effort. To help make that effort a little easier we’ve designed a new dashboard that helps our customers easily access … The post Introducing the new and improved UserTesting dashboard appeared first on UserTesting Blog.

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7 Lessons We Learned About Product Development From Our Own Customers

Amplitude

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. Product managers and data scientists from Intuit, Under Armour, MINDBODY and Against Gravity shared with us the strategies they use to uncover their core metrics, figure out the types of insights they look for in their data and the role product analytics play in their product decision making.

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The Trampoline Experience – Don’t Jump To Conclusions!

Sequent Learning

The post The Trampoline Experience – Don’t Jump To Conclusions! appeared first on Sequent Learning Networks.

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