Sat.Sep 02, 2017 - Fri.Sep 08, 2017

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Product Manager as CEO

Lead on Purpose

Many product managers have begun their tenure with an up-and-coming company by hearing the phrase, “We want you to be the CEO of the product.

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Changing the trajectory of your career: A September BPMA event you can’t miss

bpma ProductHub

By John Zilch – This blog post is based on an interview conducted with Brian Lawley, the CEO and Founder of the 280 Group. He is the author of six best-selling books, Product Management for Dummies, Optimal Product Process, The Phenomenal Product Manager, Expert Product Management and 42 Rules of Product Management and is the former President of the Silicon Valley Product Management Association (SVPMA).

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Mind the Product Conferences 2018

Mind the Product

Thanks for another amazing year – we’re thrilled to announce our 2018 dates for the Mind the Product conferences – and in plenty of time for you to add them to your plans (and budgets!) for next year: #mtpEngage Hamburg, April 20. Our regional mini-conference returns to Hamburg in April – come check out our 4 keynotes and 12 sessions with 300 peers at MTP Engage Hamburg !

Workshop 149
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Measuring from Product to Development

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Bennett Morrison, lead a conversation around “Measuring Product and Development”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Bet

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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SaaS product management

Street Smart Product Manager

It’s amazing how often product managers forget a simple, yet fundamental truth: Our job as product managers is not just to build features users want… Not just to prioritize the roadmap… Not just to spend time talking with customers… Not just to ensure a successful release… Those activities are important, of course. But they don’t […].

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Scaling Your Platform and Managing its Evolution

Mind the Product

Examples of platforms are all around us. Businesses that have been successful at building platforms have disrupted traditional companies and scaled quickly. AirBNB, Amazon, Salesforce, and Uber are just some examples of platforms that have become massively successful in recent years. You’ll find platforms across many industries, from transportation to book publishing.

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Using Six Hats in Product Management to Get on the Same Page

The Product Guy

Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

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10 Skills Every Mobile Product Manager Needs

Amplitude

Like general product management, the role of mobile product managers emerged out of a need to serve the changing face of tech. It’s a specialized role that requires specialized skills that cater to mobile products. The relationship between manager and product is a tight one. As a mobile product manager, you have to stay abreast of the market and make adjustments quickly.

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What is a technology roadmap, really?

Roadmunk

One of the most popular roadmaps in our template library is the technology roadmap. Now, ‘technology” is kind of a loosey-goosey moniker—but the ambiguity is a result of its broad application (and this broad application also happens to be why this roadmap is so popular). A technology roadmap illustrates how an organization’s goals will be achieved through the development, deployment and use of software and/or hardware.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How a Timeline Creator Can Help Your Product Stay on Track

Hutwork

When you’re managing a product, there are a variety of tools and processes that help you track your product like a timeline creator. Tools and processes can vary depending on the industry you’re in. However, one thing that’s constant across companies and industries is the use of a product timeline. A timeline shows what you’re going to accomplish, when you’re going to do it, and where you are status-wise at any given moment.

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Good Old Yellow Pages

Business of Software Conference

Let your fingers do the walking. The Yellow Pages is to stop printing its famous yellow directory after 51 years. Once a behemoth with an unstoppable sales force, the Yellow Pages was the only place you could go to find out stuff. It also spent a fortune on TV advertising. Their ‘JR Hartley’ ad is often cited as one of the best of all time.

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3 ways to significantly increase the chances of your product’s success

Karan Peri

Key practices you can establish today to help your product win Fresh and innovative ideas are important. Backing these ideas with consistent and solid execution is indispensable. But, innovative ideas backed by solid execution without continuously collecting evidence is futile. Making an idea eventually work in peoples hands is a lot of work. Good news is that putting in this work early on and at the right cross-sections while building the product can save rude awakenings (and cold sweats!

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Alternatives for Agile and Lean Roadmapping: Part 2, Rolling Wave Planning Inside One Quarter

Johanna Rothman

In Part 1 , I wrote about thinking in feature sets and how to quickly create a feature set of—with any luck—smaller features. That’s because features don’t arrive at the same rate and they change in value, during a quarter. Because features change in value and because some feature sets need to deliver value on a more regular basis, the real roadmap looks more like this graphic, “When the Agile Roadmap Changes.” Note that the top line feature set has more featu

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Soft skills for success–and other innovation insights for product managers Sept 8, 2017

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Soft skills you need to be a successful product manager. I’ve often wondered how the so-called “soft skills” – those that involve dealing with other people – were named soft. Most of us recognize them as the hardest skills to learn and implement.

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Gartner Adds Software Usage Analytics in Hype Cycles

Revulytics

Gartner recently released the Hype Cycle for Software as a Service, 2017 and Hype Cycle for Customer Experience Analytics, 2017. Software Usage Analytics is included in both Hype Cycles. Presented as an emerging technology that is ‘On the Rise’, Gartner defines software usage analytics as “ the detailed tracking and analysis of users ’ interactions within a software application, used to understand both the behavior of individual users and of users in aggregate.

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Becoming a better researcher and a better human

dscout People Nerds

Aryel Cianflone, host of the Mixed Methods podcast, on building a researcher community, the future of UX, and the power of personal stories.

UX 49
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Alternatives for Agile and Lean Roadmapping: Part 3, Flow-Based Roadmapping

Johanna Rothman

In Part 1 , I wrote about thinking in feature sets so everyone could see smaller chunks of work. (If you can see them, you might be able to plan for smaller and deliver smaller.). In Part 2 , I suggested smaller rolling waves than an entire quarter (two months, or preferably one month) so people could see what they might deliver as those small chunks.

Roadmap 51
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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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TEI 140: Market validation in 3 steps – with Bryan Elanko

Product Innovation Educators

How Product Managers and Innovators Can Validate a Product Concept for a Target Market. Creating a successful product requires a diverse set of skills and one of them is properly validating a product concept. One form of this is market validation — understanding what a market segment values in the form of a product that solves a meaningful problem.

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Optimize and “Appify” Your Customer Journey Maps with Analytics

TSIA

Customer journey maps are typically the result of a business planning exercise to better understand B2C customer experience sequences. With journey maps in hand, suppliers can then purposefully control and optimize the interactions to improve supplier outcomes in typically narrow circumstances. However, the customer journey for a large technology buyer is complicated and dynamic.

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Empathy is the mother of all product roadmaps

Bain Public

Empathy is key to building great products. Give it to your office community, and they will love you. Be a good listener. Encourage them to talk about their product ideas. Talk in term of their interests, let them feel that the idea is theirs and use it to firm up your roadmap. The empathic component is what makes a product manager special. In a field that values objective performance, spending your time on empathic interaction is perceived as a waste of time because is not measurable.

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Alternatives for Agile and Lean Roadmapping: Part 4, Resilience, Prediction, & Feedback

Johanna Rothman

One of my clients was trying—valiantly—to make their quarterly planning sessions work. They prepared, getting the big hotel room. They had plenty of supplies. The planning even went well. However, within two weeks, their plan had no relation to reality. That meant that for the next ten weeks, the product owners were “on their own.” And, because the product managers were out of the office so much, they had a terrible time deciding what to do to benefit the entire program.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Join UserTesting at INDUSTRY: The Product Conference

UserTesting

UserTesting is proud to be an exhibitor at INDUSTRY: The Product Conference in Cleveland, Ohio from September 13-15th. INDUSTRY is a great opportunity for product managers from across the country to gather and share the latest disruptive trends in product … The post Join UserTesting at INDUSTRY: The Product Conference appeared first on UserTesting Blog.

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Supplier Keys to Success in Subscription Business Models

TSIA

Successfully transitioning your business model from “CapEx,” where customers pay up front for your solution, to an “OpEx” or subscription model where your customers pay over time and your revenue becomes ratable is not easy. And, it’s not just the transition in your revenue model that’s difficult­—it’s also not simple to generate GaaP profits once you have substantially pivoted.

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It’s Labor Day – Take The Week Off!

The Accidental Product Manager

If There’s A Parade, Then It Must Be Labor Day! In the U.S. it’s the week of the Labor Day holiday (on Monday). Since a lot of you will be making the most of this last gasp of summer, I’m going to join you and take the week off. Enjoy your holiday and we’ll pick our discussions up again next week, same place, same time! – Dr.

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UX Podcast – Mixed Methods

Userzoom

Looking for a great UX podcast? Season 2 of Mixed Methods starts September 7th. “Mixed Methods is a podcast interested in the how’s and why’s of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.” Are you a fan of #UX?

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Join UserTesting at INDUSTRY: The Product Conference

UserTesting

UserTesting is proud to be an exhibitor at INDUSTRY: The Product Conference in Cleveland, Ohio from September 13-15th. INDUSTRY is a great opportunity for product managers from across the country to gather and share the latest disruptive trends in product … The post Join UserTesting at INDUSTRY: The Product Conference appeared first on UserTesting Blog.

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3 Steps to Smarter Customer Support

TSIA

It’s no secret that great customer service is growing harder and harder to deliver. Customer expectations are rising and there is a lot of pressure for support organizations to deliver more with less. Surveyed IT support organizations report that ticket volumes are up 57% over the past year, and yet headcount has remained flat. In addition to having more tickets, the issues they are working on are becoming increasingly more complex as customers demand support across more devices.

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Product Psychology: How Users Process Rewards

UX Studio

Every product uses rewards, even if they are not designed for conscious use. Rewards provide users positive feedback. These small points of happiness encourage people to step forward. If used properly, rewards can boost engagement and create a better product experience. When misused, they can cause addiction and nervousness, which is why all product people should know how they work.