Sat.Jun 09, 2018 - Fri.Jun 15, 2018

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Laura Klein on improving chemistry in product teams

Intercom, Inc.

Looking for an example of a happy, high performing product team? Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor.

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Broken Retrospectives and how to fix Them

Mind the Product

Having worked on teams using agile methodologies for several years, retrospectives are a major part of my life as a product manager. Retrospectives (retros) are held at the end of each sprint cycle, at the end of the overall release, and sometimes to review other meetings or processes. Retros are intended to review your team’s successes and failures, with the goal of continuous improvement.

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7 Ethical Design Examples To Make Facebook Better For Everyone

UX Studio: Product Management

Ethical design involves much more than the General Data Protection Regulation (GDPR). As a good start, it made many realize that even big organizations like Facebook should act more responsibly and can actually even face challenges in court about the way they treat their users But we should go further! Ethical design > GDRP compliance. “When a company like Facebook improves the experience of its products, it’s like the massages we give to Kobe beef: they’re not for the benefit of the cow but

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The Power of NPS in Your Product Strategy

ProductBoard

When I attend events for product managers and scour my favorite product communities such as Product Coalition and PMHQ, I’m always amazed by the passion that product managers feel about the tools they use every day. In the hundreds of conversations, I’ve had with PMs, the pride and passion we feel about our favorite tools and the frustration we feel with tools that simply don’t bend to our wills.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Knowing Your Effort Budget

Clever PM

It’s amazing to me how often I talk with someone about a project they’re working on, and when asked “what’s your budget on this” they just look at me with a blank look. Let’s be real for a minute — everything we do in product design, development, and management has limits. We have limited resources. […].

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Connect and conquer ? build your brand by staging events

Intercom, Inc.

Of all the ways to get your message into the world, staging events might not seem like the most efficient or scalable. But that misses a few important qualities that only live events can offer. In our industry there are dozens, if not hundreds of ways you can get in front of your customers or people you’d like to be your customers. When resources are low, impact is key.

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Strong Engineering Culture, Strong Product Culture by Andrew Martinez-Fonts

Mind the Product

What does culture have to do with building great products? In my opinion, everything. I’m a group product manager at Yelp, and in this presentation from MTP Engage, I look at why it’s so important to create a supportive culture where product people and engineers collaborate and trust each other. I manage a team of product managers and product designers, and while we have a high-performing workplace of product managers and engineers, we have a range of personalities, preferences, and communicatio

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Product Launch: Reducing the Product Manager’s Workload

Product Management University

When do most Product Managers start thinking about the product launch? Many wait until the development process is nearing the end before bringing other departments into the fold. Sure, you copy them on project updates and milestone progress (which they probably never read). But you’re too busy writing requirements, tracking development progress, reviewing designs and answering questions.

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Hypergrowth and The Law of Startup Physics

First Round Review

Reboot.io founder and professional coach Khalid Halim has guided the leadership at Coinbase, Lyft and Checkr through some of the steepest parts of their growth curve. Here, he shares the two promises every founder must make before hypergrowth.

Startups 109
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Your sales team needs account plans. Here’s how to create them.

Intercom, Inc.

Account plans are one of the most important weapons in a salesperson’s arsenal. They bring together critical information about your customer, your competitors and your strategy to nurture existing business in a simple document to ensure each customer is set up for success. So why do sales teams often ignore them? The formula for selling SaaS software is quite simple.

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The Incredible Speakers for #mtpcon London 2018

Mind the Product

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce the first six speakers who will share their unique insights with us in October!

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Importance of 1:1’s in Product Management

The Product Guy

Guest Post by: Aurelija Pavilionyte (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Chris Butler]. Jim Rohn famously said that we are the average of the 5 people we spend the most time with. I am happy to be around smart people most of the time. They really push my average up. But during the Product Mentorship program I realized that this is not enough.

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Hypergrowth and The Law of Startup Physics

First Round Review

Reboot.io founder and professional coach Khalid Halim has guided the leadership at Coinbase, Lyft and Checkr through some of the steepest parts of their growth curve. Here, he shares the two promises every founder must make before hypergrowth.

Startups 109
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What we shipped: 7 new features to help you automate, streamline and customize your Messenger

Intercom, Inc.

At Intercom, we know how challenging it is to strike a balance between being personable and being efficient. You want to be welcoming to your visitors and helpful to your customers, but your time is in demand. That is why we are continually updating our products in ways that help you engage with your visitors, leads and customers quickly and effectively.

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Price Is ALWAYS the issue. Price Is NEVER the issue.

Pragmatic Marketing

Price is awesome. It is part of every sale. Every customer wants to buy at a lower price. Every company (or most at least) wants to sell at higher prices. It’s a universal truth. Recently, while teaching, I asked: “What are the reasons sales gives for losing deals?” The answers are always the same. Price and product. I usually follow this up with something like this: “These are rarely the issue, but even if they are, there is still so much more to learn.” Someone in

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Key Skills to Develop to get into Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How will AI affect Product Management?

ProductCraft Debates

There’s so much talk about AI out there, that a person on the internet can get quite tired (if not angry). But, many sales, marketing, and even engineering teams are already starting to use AI-powered tools to automate and optimize processes and take things off their plate. Product managers, meanwhile, bring value in their ability to. The post How will AI affect Product Management?

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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The IRL channel: Offline to online, Online to offline

Andrew Chen

( dmagazine). We’ve heard about Facebook ads, Google adwords – but today let’s talk about the “IRL Channel.” The IRL channel is an underappreciated advantage of companies that exist in the real world – Amazon Echo, Envoy, Lime, Uber, etc – that use constant in-real-life reminders to try out and use the product.

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Who Should Own Product Positioning?

Pragmatic Marketing

Product positioning is a key element of product management. Positioning documents will define your product category, the problems it solves and the personas it serves. Whenever I work with a new team, I always begin with roles and responsibilities. Who owns what? Lately I’ve been thinking and talking about a new binary model for role definition: Product leaders (that is, product managers and product marketing managers) own problems; development and marketing teams own solutions.

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Can Starbuck’s Product Managers Take It Upscale?

The Accidental Product Manager

Will it be possible to make Starbucks even more upscale? Image Credit: By Source. Doesn’t it seem as though the Starbucks coffee shops are just about everywhere by now? There are even some streets that have two of them: one on either side of the street so that people don’t have to flip around to get to a Starbucks. The market for coffee has become so large and so well served that the Starbucks product managers have a real problem on their hands.

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PM/PO, here is how you can have some deliver predictability applying basic statistic in the team…

The Product Coalition

PM/PO, here is how you can have some deliver predictability with basic statistic applying in the team throughput TL:DR; How can we have the predictability of team deliver? Using some basic statistic, we can extract some good pieces of information from team Throughput, answering questions like: with 75% of certain, how many tasks the team delivers in a week?

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Featured #prodmgmt #job

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Running a Remote Lightning Decision Jam: The Ultimate Step-by-Step Guide

Miro

Running a Remote Lightning Decision Jam: The Ultimate Step-by-Step Guide Here at RealtimeBoard, we empower team-driven companies to create outstanding products and experiences while we turn the challenges of distributed work into competitive advantages. That’s why we are always curious about the ways leading companies and professionals from around the world approach building products that […].

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TEI 180: Why and how APIs should be managed as a product – with Bryan Hicks

Product Innovation Educators

A different type of product, but traditional product management still applies. Today’s topic is the product management of APIs — application program interfaces that enable software systems to share information and interact. In the past I have thought of APIs as a part of a software system. It’s another activity on a project schedule to complete in the process of creating a software system that needs or provides an API.

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Product Manager Spotlight: Barron Caster of Rev

The Product Coalition

Barron Caster leads the growth efforts at Rev.com as a Senior Product Manager. He is extremely passionate about his work and enjoys sharing insights with the product/mobile app community. For example, on Medium’s popular Hacker Noon publication, he recently tackled the insightful topic: Growth Tools 101 (with 6 conversion examples and real numbers).

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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The 8 Ways to Master a New Industry, Fast

UserInterviews

Whether you're starting a new job in a new field, or just want to learn something new for fun, here's how to master any new field, fast.

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You Can’t Outsource Strategy

Daniel Elizalde IoT Blog

In this episode of the IoT Product Leadership podcast, we discuss why you can’t outsource strategy. My guest today is Rich Mironov, one of the top Product coaches in the world, who I am honored to say he is my mentor and my friend. In this episode, we discuss Rich’s four laws of software economics […]. The post You Can’t Outsource Strategy appeared first on Daniel Elizalde.

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[VIDEO] How to Survey Users with In-App Messaging and Usage Intelligence

Revulytics

This video will walk step-by-step through setting up a survey of users that meet specific targeting criteria with a Manual Campaign. We will set up an example campaign that aims to collect feedback on a new version we’ve released to see how it people like it. In this video, you’ll learn: How responses, both quantitative and qualitative, can be captured as Custom Properties and Custom Events, for future use within Usage Intelligence (including retargeting campaigns based on survey responses).