Sat.Oct 13, 2018 - Fri.Oct 19, 2018

article thumbnail

“What Do You Do Again?” – Tips to Explain the Product Manager Role

280 Group

“What Do You Do Again?” As a Product Manager you’ve probably heard this one more times than you can count. One of the common challenges with Product Management is that co-workers and other departments in your organization don’t know what a Product Manager does. They have either never worked with Product Management before, or have a misperception of what Product Managers do from another company.

article thumbnail

Connecting the dots for insights with Design Thinking

NextBigWhat

Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day. In this part of her talk, Deepa speaks about the ‘Insight’ stage of her design thinking process -part of 4 non-linear stages – […]. The post Connecting the dots for insights with Design Thinking appeared first on NextBigWhat.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How do you Make Product Management Work Effectively in a Distributed Team?

Mind the Product

Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, which range from cross-functional, to customer-centric, all the way up to iterative and independent. But there’s one aspect which should vanish from this list of must-haves: co-located. In this first of two posts, I look at how you might approach remote product management, while my next post will examine some of the tools that you can take into your everyday working to help make remote product m

article thumbnail

Product Management like a Golf Swing

The Product Bistro

One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […].

article thumbnail

Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

article thumbnail

Women in Product Management: Louise K. Allen, SVP Product Management and Solutions Marketing at Planview

280 Group

For our next installment of the Women in Product Management Series I interviewed Louise Allen, SVP Product Management and Solutions Marketing at Planview. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into Product Management? I went to school at Trinity University in San Antonio to play tennis and played professionally for 11 years after I graduated from college.

More Trending

article thumbnail

How to keep KPIs meaningful for your customer support team

Intercom, Inc.

“If you can’t measure it, you can’t manage it,” as Peter Drucker put it. But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. People are all unique, and our performance can vary from hour to hour, never mind from day to day. Measuring that is inherently messy and difficult, which is why crafting effective KPIs for people’s performance is so challenging.

article thumbnail

How do you Implement Effective Product Experimentation?

Mind the Product

As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?

article thumbnail

Getting Ahead in Product Management

The Product Guy

You’ve become a product manager, but now what? How do you progress your career, and what are you doing it for? This talk goes over how to turn an unimportant (but ok) project into a shining example for the company, and your career with it. In a recent live stream from one of our mentors of The Product Mentor , Felix Sargent, lead a conversation on this topic.

article thumbnail

Creative Selection by Ken Kocienda

Sachin Rekhi

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And it's why I've always been a student of companies that consistently deliver innovation to the market. It's no wonder I loved reading The Everything Store sharing the story of Jeff Bezos growing Amazon to the e-commerce juggernaut that it is today.

article thumbnail

Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

article thumbnail

Story of a portrait: how we create our Intercomics

Intercom, Inc.

When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. You probably don’t think of comics, but for many Intercom staff, the “Intercomic” has become a coveted part of their job here, a very personal marker of progress and belonging. Let me explain. To celebrate each year that someone is with the company, we create a portrait to mark the occasion.

article thumbnail

Are You Just Building “Faster Horses”?

Clever PM

Most Product Managers have, at one time or another, heard the apocyphal quote often attributed to Henry Ford, “If I asked my customers what they wanted, they’d have said a faster horse.” And when we hear the line, we laugh because there’s no way that we would do such a thing — the “faster horse” is […].

article thumbnail

Benefits of Challenging Relationships

The Product Guy

As a product manager, product features and strategy are one thing. But, what separates the good from the great is a product manager who excels with people and building the right types of relationships. Here, enjoy listening to a true product management expert’s perspective and check out more great product management information. Enjoy! Jeremy Horn.

Strategy 119
article thumbnail

Microcopy Matters – How We Improved Our UX Writing and You Can Too

UX Studio

We all struggle to phrase specific thoughts or instructions. But if your user doesn’t get you, all is lost. We give you our story: how we improved our microcopy and tips on how you can too. For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI.

UX 103
article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

5 apps to power faster resolutions with Answer Bot

Intercom, Inc.

Last week, we released our intelligent bot, Answer Bot , which helps you provide instant resolutions to customers by automating answers to their common questions. One of the unique things about Answer Bot is that not only does it provide specific answers rather than just article suggestions, but those answers can also include apps to power the actions needed to resolve their questions.

article thumbnail

Here’s Why Your Customer Success Strategy Needs Data Science

Gainsight

All over the world, companies are using data science to cultivate a healthy customer base. However, there are still a lot of questions surrounding this technological advancement. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. The Limit Does Not Exist…Yet.

article thumbnail

What’s in Your (Growth) Product Stack?

ProductCraft

Tech stacks are like ice cream flavors – everybody has their favorite. Even within roles and functions, bitter arguments erupt about which email, collaboration, or product management tool is best. Some of this is driven by individual preference, but it also reflects the fact that individuals – even those in the same functional role – The post What’s in Your (Growth) Product Stack?

article thumbnail

Product Managers Start To Understand The Power Of Online Reviews

The Accidental Product Manager

It turns out that people read online reviews before making a purchase Image Credit: Wies van Erp. When the customers for your product go looking for products online, how do they decide which one they are going to buy? As more and more of us become comfortable shopping online, we are starting to look towards people who have bought a product before to tell us if it’s any good.

article thumbnail

IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

article thumbnail

Trello’s Product Lead on the Unique Ramp to a 10-Person Product Org

First Round Review

Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.

article thumbnail

Up Change Your Product Management Career

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

article thumbnail

My Journey as an Interviewer: From Refugee Status Determination to User Research

Generation Focus

Most people will at some point in their lives either be interviewed or interview someone else. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer.

article thumbnail

TEI 198: How product managers can influence the next generation of innovators – with Kyle Markland

Product Innovation Educators

Having fun, making friends, and learning along the way. I have a special episode for you. I believe that as product managers and innovators, we have a responsibility to help prepare the next generation of innovators. I’ve explored this topic in a few past episodes and it is time to do it again. So, this episode is about encouraging you and providing you with ideas for helping future innovators.

article thumbnail

A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

article thumbnail

Trello’s Product Lead on the Unique Ramp to a 10-Person Product Org

First Round Review

Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.

article thumbnail

Jake Knapp on Making Time (for Ourselves, Products, Customers, and Teams)

Amplitude

Jake Knapp knows a thing or two about product design. He spent a decade at Google and Google Ventures, working on programs and platforms—Gmail and Google Hangouts among them—that are household names today. These days, he’s known as the mastermind behind the “ Design Sprint ”—the now-famous process of bringing a product hypothesis from formulation to tested prototype in just five days—and his bestselling book, Sprint, describes this journey in detail.

article thumbnail

From Refugee Status Determination to User Research: My Journey as an Interviewer

Generation Focus

??Most people will at some point in their lives be interviewed. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer. This is especially true in situations where the interview could be life-changing or reveal immensely valuable information.

article thumbnail

Measuring ideas based on customer benefit in Design Thinking

NextBigWhat

Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day. In this part of her talk, Deepa speaks about the ‘Dream’ stage of her design thinking process – part of 4 non-linear stages […]. The post Measuring ideas based on customer benefit in Design Thinking appeared first on NextBigWhat.

article thumbnail

LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

article thumbnail

UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

October//12//2018 Here are some interesting finds on UI/UX of the week! 1. [link] User Interviews. Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. It’s a very pertinent article, as it sheds light on a tool that is about probing and gathering insights, versus one which at its core is focused on observation and documenting behaviors.

Article 60
article thumbnail

Successful Geographically Distributed Agile Teams Book Milestone

Johanna Rothman

I’ve been pair-writing a book with Mark Kilby , From Chaos to Successful Distributed Agile Teams: Collaborate to Deliver. We hit a big milestone today: We published the first complete draft today. We’ve been working on this book for a year. It’s much better because of our collaboration. We reflected a little on our success to date: We both want the best possible book.

article thumbnail

Servant Leadership: A 4-Step Playbook

Gainsight

From the time I was little, my dad shared stories with my brother and me about heroes. There was a story about how the Wright Brothers, two little-known bicycle mechanics who worked tirelessly on their flight experiments for years, were greeted in France by unfamiliar praise from crowds of admirers of their innovation. There was another story about how Roosevelt secretly sent aid to the British before the U.S. entered World War II, even when faced with political opposition to getting involved, b