280 Group

MARCH 13, 2019

Misalignment between satisfying end users and wowing decision makers may hurt your bottom line. Every product team tries to prioritize features that most significantly drive sales and retention. Few however realize that reporting dashboards present exactly that opportunity and emphasize it accordingly. That’s because product teams are typically focused on end users while sales teams interface with actual buyers and decision makers.

Data Visualization 282

Data Visualization Analytic Tools Reporting Tools Customer Feedback 282

Mind the Product

MARCH 14, 2019

For a bootstrapped product start-up, investing in visual design and illustration to humanise your product can seem like a low priority. You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. Delightful touches, like illustration, are a luxury for those with six-figure investment, surely? A nice to have – the icing on the cake?

Customer Satisfaction 183

Customer Satisfaction User Testing Banking Customer Experience 183

Intercom, Inc.

MARCH 13, 2019

During your first wave of growth, your initial customers are very important. You have to build a product that solves a problem and works well for them. As you reach your next wave of growth, you need to continue to invest in those customers and in that product, and recognize that, in order to keep growing, you need that product to appeal to more people.

Marketing 171

Marketing User Testing B2C Enterprise 171

Product Management Unpacked

MARCH 12, 2019

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. His keynote, “Behind Every Great Product,” highlights professionals involved in some of the most iconic technology products of our time, including Netflix, iTunes and Word for Mac. All six of the examples he uses are women in product management.

Reporting Tools 214

Reporting Tools Data Visualization Research Software Product Management 214

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Product Talk

MARCH 13, 2019

I teach two courses at Northwestern University. I want to share a little bit more about the work that I am doing there as I think it’s relevant for people working at companies who are starting to adopt continuous discovery practices (in other words, many of you). The first course focuses on teaching practitioners how to use design methods to solve business challenges related to learning and organizational change.

Product Research 204

Product Research Seminar Feedback Software Certifications 204

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. We had split into two distinct but complementary functions. We now had “hunters” who acquire new business and “farmers” who nurture existing business.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

The Product Guy

MARCH 14, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Information 139

Information Product Management Product Manager Management 139

First Round Review

MARCH 12, 2019

Angel Steger serves as our guide on a trek to better understand the still developing speciality of growth design. She shares lessons learned from her roles leading the function at Dropbox and Pinterest, and outlines tactics for early-stage startups looking to source, interview and onboard growth designers of their own.

Startups 107

Startups Development 107

Mind the Product

MARCH 13, 2019

Before financial software provider Aquila Heywood transformed how it approaches prioritisation, it had a backlog that was more than 20 years long and its projects took about seven years to release. Product Director Holly Donohue was part of the team that changed how the business approaches its work, so that it now sees value being realised in a few months.

Product Research 143

Product Research Entertainment Startups Education 143

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The Accidental Product Manager

MARCH 11, 2019

The end can come for a product manager when they least expect it Credit: Bill Selak. So here’s a quick question for you: what is the shortest time that you’ve ever worked at a product manager job? Product managers are generally considered to be valuable members of the product team who work on the product development definition and we can have a direct impact on the bottom line of the product project that we are involved in.

Product Management 99

Product Management Product Manager Weak Development Team Management 99

The Product Guy

MARCH 11, 2019

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed What Skills Product Managers Need and debated Featured Product, Butterfly.

Product Management 137

Product Management Product Manager Management Management 137

First Round Review

MARCH 11, 2019

Angel Steger serves as our guide on a trek to better understand the still developing speciality of growth design. She shares lessons learned from her roles leading the function at Dropbox and Pinterest, and outlines tactics for early-stage startups looking to source, interview and onboard growth designers of their own.

Startups 107

Startups Development 107

Mind the Product

MARCH 15, 2019

Creating magic (moments) is what sport is all about – in theory. But it applies to product development too. At #MTPEngage Manchester we had a great opportunity to combine both of these elements with Carl Norberg’s talk about Fantom – a wearable band that brings you closer to your chosen sports team. User engagement is central to product people.

Reference 99

Reference Positioning Customer Experience Information 99

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Analytic Tools

Miro

MARCH 14, 2019

Remote team meeting etiquette: how to stay polite in a distributed teamBeatrix Bodó Product Designer at FrontìraNowadays, we don’t have to be in the same space as our team to do our jobs. Instead, we use video conferencing and virtual meeting tools to stay in touch and collaborate across multiple locations.When we meet face-to-face, it’s much […].

Blog 96

Blog 96

The Product Guy

MARCH 12, 2019

A successful Product Manager needs to be good at knowing which activities NOT to take on just as much as which activities they should. The PM role is broad enough to drown a whale, don’t add more dead weight to your already difficult job and sink. You will learn 5 activities that you are likely doing on a weekly basis that you should STOP doing immediately.

Product Management 130

Product Management Product Manager Management Management 130

ProductPlan

MARCH 12, 2019

Cultural fit is a relatively new concept in hiring and team building. While organizations have always had culture, the long-held expectation was that new employees would adapt to said culture, and people would be hired purely based on resumes. Companies now realize just how important corporate culture is to their ability to grow, adapt, react, and thrive.

Weak Development Team 96

Weak Development Team User Testing Magazine Positioning 96

Amplitude

MARCH 12, 2019

We have a running joke on the product development team: “If a chart falls in the woods and there’s no one around to analyze it, does it make an insight?”. Our answer is no. We believe that a healthy data culture is not merely defined by data access. In a healthy data culture, people can use data and have conversations about it all the time—and that means having a good way to share and collaborate on insights.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Advertiser: Revenera

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

Reporting Tools

Miro

MARCH 14, 2019

Remote team meeting etiquette: how to stay polite in a distributed teamBeatrix Bodó Product Designer at FrontìraNowadays, we don’t have to be in the same space as our team to do our jobs. Instead, we use video conferencing and virtual meeting tools to stay in touch and collaborate across multiple locations.When we meet face-to-face, it’s much […].

Blog 86

Blog 86

The Product Guy

MARCH 9, 2019

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

Agile 92

Agile Positioning Product Management Product Manager 92

Product Innovation Educators

MARCH 11, 2019

It’s all about creativity, curiosity, and customer focus for product managers. This is a listener requested episode. Several Everyday Innovators have asked, “What are the qualities of a good product manager?” While many listeners are already good product managers, a little self-reflection from time to time on your strengths and how to be an even better product manager is valuable to your career as well as to those who you work with.

User Testing 86

User Testing Product Management Product Manager Product Research 86

ProductPlan

MARCH 13, 2019

Product management is a role largely comprised of soft skills and strategy, which, at first glance, would make it difficult to quantifiably measure. But for a job that is all about moving the needle on key corporate metrics, there must be some way to measure their performance and put a number on how they’re doing, right? The benefit of including quantifiable metrics in evaluating a product manager’s performance is, well, immeasurable.

Product Management 87

Product Management Product Manager User Testing Product Research 87

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

ProductCraft

MARCH 11, 2019

I interviewed hundreds of potential associate PMs when I was a product manager at Google, and have interviewed both associate PM and PM internship candidates at my current position with Pendo. The vast majority of them underwhelm for a few key reasons. I’m hesitant to write this article because part of me feels like candidates. The post How to Land Your First PM Job appeared first on ProductCraft by Pendo.

Positioning 85

Positioning Article Product Management Product Manager 85

The Product Coalition

MARCH 11, 2019

I’ve had multiple occasions recently to reflect on my own leadership philosophy. Not only have I been asked about it explicitly, but in several conversations with friends and others, the topic of leadership has come up with both positive and negative examples. This got me examining my leadership style and the principles that make up my overall philosophy.

Leadership 74

Leadership Government Vision Positioning 74

dscout People Nerds

MARCH 13, 2019

Former UXPA International president Jen Romano-Bergstrom on the industry’s rapid growth, biggest challenges, and where researchers should be doing even more to break down boundaries.

UX 81

UX 81

ProductPlan

MARCH 14, 2019

Salary negotiation isn’t easy in any profession, but it can be particularly tricky in product management. Whether it’s because some companies don’t have an established product management culture or because the role can differ significantly from place to place, product management candidates have a tough time knowing what the right pay range should be for the job they’re interested in.

Product Management 80

Product Management Product Manager Management Management 80

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

ProductBoard

MARCH 14, 2019

I met Jon Stewart once. He and the head writer of The Onion were promoting their new book, America (The Book): A Citizen’s Guide to Democracy Inaction, at Poets and Prose in Washington, DC. Now, this was before Aasif Mandvi and Hasan Minhaj became correspondents, and I had a plan to pitch him on a totally great idea that they needed an South Asian American correspondent (me).

Books 75

Books Management Management 75

Amplitude

MARCH 13, 2019

As an Administrative Business Partner at Google, Charlie Huang was eager to break into the product management world. After seeking advice from one of his mentors, Brad Bender , Charlie began investing time and energy into developing the skills and expertise needed to grow into a product management role. Since that time, Charlie has been a product manager at companies including MightyTV (acquired by Spotify), Spotify, and currently WeWork.

Product Management 75

Product Management Product Manager Artificial Inteligence Document 75

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. Dig deeper, and you may find responses from the restaurant, a policy for filtering out bogus responses (usually through a combination of software and human intervention), an easy way for you to leave your own review, and maybe an explanation

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73