Product managers should not build the roadmap. The product team should.
Intercom, Inc.
JUNE 24, 2019
Sat.Jun 22, 2019 - Fri.Jun 28, 2019
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Anchoring Bias and Its Effects on Decision-Making
AB Tasty
JUNE 24, 2019
Understand how to use and apply the Anchoring Bias to your pricing strategies on the web, for higher conversion rates. This article was originally posted on AB Tasty as Anchoring Bias and Its Effects on Decision-Making.
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Why Retail and Shopping Apps Need to Embrace Qualitative Feedback
Alchemer Mobile
JUNE 25, 2019
For some mobile apps, earning high average app store ratings isn’t an issue. In fact, roughly 90 percent of reviews for most retail and shopping apps are four stars or higher. But where many fail is in acquiring and then using qualitative feedback. Although a high average rating can paint a pretty picture, it can also distract you from the richer customer feedback behind each star.
Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
So you want to give a Ted talk?
Intercom, Inc.
JUNE 26, 2019
There’s a lot of content and advice about giving presentations out there. Some of it’s really useful, some of it not at all. Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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How to fix Your Product Goals for Better Human Outcomes
Mind the Product
JUNE 27, 2019
Hello product designers, this is for you. I want to talk to you about product goals, metrics, and how they get muddled in the product design process, leading to some less than humane outcomes. But first a little story. In the early 1970s, two behavioural scientists working at Princeton University set out to investigate the psychology of prosocial behaviour.
Important Firsts in Product Management
The Product Guy
JUNE 25, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Hot button issue: Improving accessibility in Messenger
Intercom, Inc.
JUNE 25, 2019
When building product at Intercom, we move fast so that we can deliver value to our customers and validate our solutions to their problems as early on as possible. As a result of this fast pace, we sometimes need to circle back to polish past work that can be improved and iterated on. One recent example involved an accessibility issue in the “quick reply” buttons in our Messenger – a seemingly small detail in its own right, but one that we were able to revisit and improve to ensure we met the hi
How I Redesigned My Work and Life Around a Growth Mindset
Sachin Rekhi
JUNE 27, 2019
One of the mental models that's had a huge impact on my life is the growth mindset. Coined by Carol Dweck in Mindset , the notion is that individuals either see the world through a fixed or a growth mindset. In a fixed mindset, you believe that your qualities are carved in stone. That your abilities, attitudes, and personality are largely defined by your innate capabilities at birth.
Entity Resolution Checklist: What to Consider When Evaluating Options
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Want to be a More Effective Product Manager? Interview Your Customers
Mind the Product
JUNE 24, 2019
Even the most creative product manager in the world would do well to get direct input from their customers now and again. Interviewing your customers is the best way to keep track of the market. Often, your customers will tell you things you haven’t even thought about. They are also likely to tell you some things you know, but they may frame them in ways you’ve never thought of before.
Product in Chaos? Then Focus on these 3 Things
The Product Guy
JUNE 27, 2019
When everything is in chaos because you work at a start up, here are the only three things that matter for you to focus on. This will help you focus and keep moving forward. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world.
Can Product Managers Save “American Idol”?
The Accidental Product Manager
JUNE 24, 2019
Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 24, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
The Big Payoff of Application Analytics
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
The Aha Moment – Abdelrahman Wahba on The Product Experience
Mind the Product
JUNE 25, 2019
Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment” Now based in Berlin as the Head of Product for the Offerista Group, he ran through his process with us.
Doing Right by Your Users
The Product Guy
JUNE 23, 2019
There are a ton of great trends to take note of in product management right now. Key may be the renewed focus on users. Watch and learn more from product management expert, Meghan Nesta.
What Do Product Leaders Do?
Mironov Consulting
JUNE 27, 2019
My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. That’s a big thought, expanded below, which also gives me a jumping-off point for follow-on posts. Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 25, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
Sink or Swim: What can we Learn from the Vasa?
Mind the Product
JUNE 28, 2019
One of the advantages of having customers to visit everywhere is that you get to see a lot of places. Recently I was lucky enough to get stuck in Stockholm after a meeting, and got the chance to visit the excellent Vasa museum. So what? What does the well preserved wreck of a 16th century Swedish warship – the world’s most high-tech warship when it set sail – have to teach us about organisation and modern business?
6 Tips To Create The Perfect User Onboarding Checklist
Userpilot
JUNE 25, 2019
When it comes to improving product adoption, one of the most effective tools at your disposal is the user onboarding checklist. A great checklist guides your users through various tasks. It helps them identify key features of your product, and it means they start getting value from it right away. Building a checklist is easy. Tools like Userpilot can help you implement one into your product in no time at all.
Learn How To Avoid Distraction In A World That Is Full Of It
Nir Eyal
JUNE 25, 2019
The post Learn How To Avoid Distraction In A World That Is Full Of It appeared first on Nir and Far.
The 2019 UX Research Tools Map
UserInterviews
JUNE 26, 2019
Your map to the universe of the best user research tools to find gaps and overlaps in your stack.
A Comprehensive Checklist to Revamp Your Website & Increase Profitability
Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!
The Survival Kit For Non-Technical Founders In A Tech World
Arkenea
JUNE 24, 2019
What does the life of a non-technical founder look like? There’s no easy answer. According to Dharmesh Shah, “As a non-technical co-founder your job ranges from product to hiring to taking out the trash.” But you need to understand there are two types of people in a tech company: If you are not the person […]. The post The Survival Kit For Non-Technical Founders In A Tech World appeared first on Arkenea.
7 Ways to Ensure Your Research Insights are Heard and Acted Upon
dscout People Nerds
JUNE 26, 2019
If your insights are shared in a report, but no one is there to read it, does it even make a sound? Use these tactics to guarantee your findings are met with “wows” and action instead of “huhs?” and “mehs.” .
Feature Flags: A Product Manager’s Best Friend
ProductPlan
JUNE 25, 2019
Today, software development is all about the need for speed. Feature updates, UI changes and bug fixes are all done in near real time, and the frenetic pace is ever-increasing. Users have grown accustomed to constant updates to apps and expect any issues to be fixed immediately. Pushing new features or software fixes has always been fraught with anxiety, but the speed and frequency of today’s release cycles bring even more pressure.
Hang out with productboard at Mind the Product SF!
ProductBoard
JUNE 28, 2019
The productboard team is going to be at Mind the Product (#MTPCON) on July 16th at the Davies Symphony Hall in San Francisco, and we’d love to meet you! #MTPCON is a fantastic event for product leaders from around the world to come together and explore the intersection of design, technology and business — inspiring teams to build better products. These ideas are at the heart of productboard.
LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
I Read Gainsight’s 345 TrustRadius Reviews. This One Word Jumped Out.
Gainsight
JUNE 27, 2019
I’m a marketer, so it’s kind of my job to be “professionally proud” of my company and all the stuff we build and do. At Gainsight, it’s not actually that hard to feel proud of my company and my teammates. Our incredible engineering team is on the forefront of computer science, our new UI is gorgeous, our Customer Outcomes team is absolutely the best in the world.
6 Secrets of Improving Customer Experience with Customer-Centric Copywriting
Usersnap
JUNE 24, 2019
Customers today want more from brands. They look beyond the products and, recently, the focus on customer experience has become more accentuated. Writing catchy copies for your marketing campaigns to grab the attention of your consumers is definitely important. But many marketers have forgotten about writing copies to improve customer experience. Today, in a highly competitive business environment, the quality of the products is usually similarly amazing.
How to Manage 6 Challenging Personality Types in Meetings – Part 5: The Unclear Communicator
Modus Create
JUNE 27, 2019
Welcome back to our series about how to facilitate meetings with people who have challenging personalities. In this part of the series, we’re talking about people who have trouble clearly communicating. Projects can face serious risks when team members think they are on the same page but actually aren’t. Entire teams can spend hours, days, or weeks working on the wrong thing, or implementing a solution in the wrong way.
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