Sat.Aug 03, 2019 - Fri.Aug 09, 2019

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The Four Cs of Product Communication

ProductCraft

John Cutler, one of the product people I most admire, recently tweeted the below image with the note, “The job is like 90% communication.” John’s absolutely right — the job is 90% communication. In fact, everything a PM does ties back to their ability to communicate effectively. Product managers need to build a strong team, Read more » The post The Four Cs of Product Communication appeared first on ProductCraft by Pendo.

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Getting to backlog zero: Tips to improve backlog management

ProductBoard

As a product manager, you take the lead on delivering products that delight your customer. To do this, you focus on the needs of your customers, prioritize what features to build, and create a roadmap that aligns your company. Of course, there are many other responsibilities that come with product management and ownership. One of the biggest challenges a lot of product teams face is one that I.

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What the four forces can teach us about the user onboarding experience

Intercom, Inc.

A great onboarding experience is one that proves to new users that your product will help them do the job that they want. To put it another way, the ideal onboarding experience is a short, easy and frictionless path to finding value. Of course, many products have unavoidable complexity. If getting started with your product requires new users to install software, invite colleagues or message customers, then the path to value may not seem as short or straightforward.

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Don’t Let Technology Changes Turn into Technical Debt

ProductPlan

Technological evolution doesn’t stop. It doesn’t go on vacation, it doesn’t take a victory lap, it rarely even pauses long enough to catch a breath. There’s always something new on the horizon. Our products and solutions are built atop these technologies, relying on servers and programming languages, databases and messaging protocols, devices, and APIs.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Six guidelines for successful prototype testing

Userzoom

“Is my prototype testable?” It’s a frequently asked question when running usability studies with a prototype that isn’t fully functional. The rule of thumb is the more complete the prototype, the better. I’ve run usability testing for over eight years now, and I keep reviewing prototypes that are quite limited. Despite that, some professionals new to UX research expect many insights to validate the design hypothesis based on just a few pages.

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Executive Perspectives on Strategic Product Management and Three Common Gaps

bpma ProductHub

by John Mansour – For as long as I have been training product managers (since 2001), senior executives have been telling me that they want their product management function to be more strategic. When I ask them to define “more strategic,” a handful of themes have consistently emerged. 1.

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The Phenomenal Product Manager: Product Marketing versus Product Management

280 Group

The article is a synopsis of The Phenomenal Product Manager: Chapter One , written by Brian Lawley. Let’s begin by clarifying the terms we are using and the roles and responsibilities for each. We’ll be using the term Product Manager to refer to both Product Managers and Product Marketers. All of the skills in this book can be applied to both positions, but it is important to understand how we view them, as some skills will be more important depending on how the roles are defined.

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BADIR?—?The Antidote to Low ROI from Data Science Projects

Piyanka Jain

BADIR?—?The Antidote to Low ROI from Data Science Projects [link] Data Science, Machine Learning, Robotics, and AI?—?these are some of the hottest keywords in the business right now. Trillions of dollars are being invested in these fields by organizations. One would think with such large investment, these organizations must be reaping a lot of value out of data science.

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Slack’s Lane Collins on their ‘radical convenience’ approach to customer experience

Intercom, Inc.

? ? ?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack. As someone who’s immersed in customer-experience questions and concerns day-in and day-out here at Intercom, I was fascinated to hear how Slack’s entire team dedicated itself to thinking about the end-to-end customer experience. And I was excited to sit down behind the mic with Lane Collins.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Helping Product Managers to Let Go by Michael Sippey

Mind the Product

In this keynote from #mtpcon San Francisco, Michael Sippey, VP of Product at Medium, shares some insights on how to think big and create clarity and focus for product management teams to unleash their full potential. The Power of Optimism. At the start of his keynote Sippey says that: “Most acts of creation – live music and conferences like this – are optimistic acts”.

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Core Product Management

The Product Guy

Many people who are early in their PM career, or who are looking to break into Product Management, find themselves obsessing over gaining deep technical skills. Learn from an experienced Product Manager about why that’s the wrong thing to prioritize and what traits are more important to making your mark as a Product Manager. In a recent live stream from one of our mentors of The Product Mentor , Patrick Hoffman, lead a conversation on this topic.

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Build the right thing: How to kick off a software design project with the Discovery Phase

Userzoom

Every project we do at Natural Interaction starts with discovery. This phase is probably my favourite because it’s about gathering evidence. Like Sherlock Holmes, we go about finding the information we need to solve our client’s problem. We meet with the key stakeholders to workshop and ask questions, and we speak to users about what they expect that thing to do.

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Positioning for Product Managers

Sachin Rekhi

Positioning, while classically considered part of the marketing world, is absolutely essential for every product manager to understand. Positioning refers to the place that a brand occupies in the minds of customers and its perceived differentiation from its competitors. Positioning ultimately dictates the frame of reference that your customers leverage when evaluating your product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Why is Psychological Safety at Odds With the way we Work?

Mind the Product

In order to prepare for a talk I delivered at Mind the Product’s 2019 Leadership Forum in San Francisco I’ve spent the last couple of weeks applying the lens of psychological safety to the things I’ve experienced and witnessed in my product career. And I keep coming back to a messy but seemingly unavoidable conclusion: In real-world organizations, the behaviors that create psychological safety for our teams and the behaviors that bring us rewards and recognition as individuals are often fundamen

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Working with Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Product Love Podcast: Melissa Perri, CEO and Founder of Produx Labs

ProductCraft

Product has many different facets, and Melissa Perri has had a stint in quite a few of them, including UX design, engineering, and development. By working in these different areas, Melissa believes that you get a holistic systems approach to product management. And this means you can evaluate the product on its feasibility, usability, pricing, Read more » The post Product Love Podcast: Melissa Perri, CEO and Founder of Produx Labs appeared first on ProductCraft by Pendo.

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Des Traynor on how to keep your company aligned during hypergrowth

Miro

Des Traynor on how to keep your company aligned during hypergrowth1Main challenges of hypergrowthRead ?2Measuring success and failureRead ?3Organizational agility & remote collaborationRead ?4Future challengesRead ?What happens after a startup finds product-market fit, achieves some early success, and starts scaling? A period of hypergrowth can breed communication problems, slower decision-making, and a loss of the agility you had […].

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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From spreadsheet to digital product: You Need a Budget’s Product Excellence revolution

ProductBoard

Welcome to our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result. Join us as we shine light on the strategies and thought processes behind an excellent product that customers use and love. “Lots of people live paycheck-to-paycheck. They are often mired in debt and don&#8217.

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Launching a Product & Vydia

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Product Go To Market Strategies and debated Featured Product, Vydia … And, also, thank you to our awesome sponsors who make everything possible…

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Keep an Eye on These User Research Trends

ProductCraft

By staying up-to-date on trends, you ensure you’re on top of best practices and continuously ready to broaden your professional skillset. As a researcher myself, I find industry trends particularly interesting; I proactively observe, discuss, and share my findings with the design community. But research is a horizontal, not a vertical. Everyone should be involved.

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A Tale of Two Data Teams

Amplitude

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. My goal is to make it easier for companies to get up and running on Amplitude, so I spend a lot of time thinking about how our customers get data into our product and make sure that the data quality is good so that people can do analyses.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How to gain buy-in for a product management system

ProductBoard

Imagine you’re the first product manager hired at a startup. Your new company developed its first product based on gut instinct, a little luck, and some user research. The product is relatively successful, and the company is growing. Your goal is to take the product to the next level. But since you’re a good product manager, you know that elevating the product is going to require some internal.

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Microsoft’s Dona Sarkar on Co-Creation and Leading a Thriving Beta Program

Centercode

Technology is developed to serve people, but those people – customers – haven’t always had their own seat at the product development table. That’s what makes the work of people like Dona Sarkar so compelling. As the leader of the Windows Insider Program – Microsoft’s 17 million user beta program – Dona’s focus on co-creation is empowering Microsoft’s customers to build the new generation of technology.

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Product Management Questions You Never Thought to Ask

The Product Coalition

One of the most common frustrations we hear from anyone pursuing his/her first Product Management job is: “I don’t know what I don’t know!” If this is you, you’re not alone! It’s not as straightforward as wanting to be a lawyer and knowing you need to study law. Project Management is a beautifully weird blend of hard skills like data analytics and soft skills like influence and communication.

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Top 7 UX Podcasts to Inspire Product Design

Amplitude

Product design isn’t just about creating beautiful interfaces. It’s also about building a user experience. Behind every intuitive product design are countless hours of strategy, research, and iterative improvements. As with anything creative, inspiration and collaboration go a long way. One source of Behind every intuitive product design are countless hours of strategy, research, and iterative improvements. inspiration should come from your actual customers—user feedback is invaluable at picking

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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The problem with user personas

ProductBoard

Written by Nils Davis, product management consultant and author, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. Your goal is not to create a product — it’s to create customers, lots of them. Products are successful for one basic reason: they fulfill a need or solve a problem better than the alternatives, a problem which people will pay to solve, no exceptions.

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TEI 241 Flashback: How product managers can conduct Voice of the Customer research- with Gerry Katz

Product Innovation Educators

The right way to interview customers. During the month of July, 2019, I have been sharing some of the most favorite and valuable discussions from the first 100 interviews. I’ve added one more for the first week of August that is not to be missed. It was originally episode 071. —-. This discussion is about Voice of the Customer (VOC). When it comes to VOC experts, there are only a handful of people that match the experience of my guest today, helping hundreds of companies with VOC res

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Transformation Isn’t a Dirty Word

The Product Coalition

Recently I decided to join the CrossFit Cult, so named because of the cult-like devotion and loyalty CrossFitters develop for their sport… Continue reading on ProductCoalition.com ».

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