Mind the Product

MARCH 13, 2020

In this keynote from MTP Engage Manchester , Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour. The path of least resistance is rarely the right direction. The stakeholder and product manager relationship should be transparent. As product people, we must lean into conflict. Shaun describes a great product manager as “someone who can throw a well-placed, well-measured tantrum about the important things” He describe

User Testing 161

User Testing KPI Data Visualization Vision 161

Roman Pichler

MARCH 11, 2020

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

Leadership 242

Leadership Product Research Customer Experience Agile 242

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training.

Product Research 204

Product Research User Testing Weak Development Team Customer Experience 204

Product Management University

MARCH 9, 2020

I noticed a strange trend early in my product management career. People in marketing, sales and even on our product teams could position products we hadn’t built yet and do it with remarkable clarity. We weren’t nearly as good positioning products we already had. I still see it with many of our clients today. What’s going on? Our company was in the very early stages of rebuilding our entire product line from the ground up on a new technology platform.

Positioning 130

Positioning Technology Article Marketing 130

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Emerge Insights

MARCH 12, 2020

Those involved in product ownership or management have all experienced a simultaneous excitement and a twinge of dread with a digital product budget being approved and a project starting. Often much later than originally planned. It’s up to you to get things moving — quickly. As you begin to evaluate potential partners to produce your digital […].

Branding 59

Branding Development Strategy Management 59

BrainMates

MARCH 11, 2020

Your Product strategy is the most important long-term document you ever create for a Product. It helps you imagine the future of your Product. It helps focus your team on the activities that will generate the greatest value for both customers and the business. It helps you manage your internal and external stakeholders and gain their buy-in for further investment.

Product Strategy 52

Product Strategy Strategy Development Technical Review 52

Product Talk

MARCH 11, 2020

The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a product team to act upon it. Product research needs to be timely, actionable, and believable for a product team to act upon it. – Tweet This.

User Testing 191

User Testing Customer Feedback Customer Experience Product Research 191

280 Group

MARCH 8, 2020

The Call. It’s 5 PM on a Friday, you just came home from work and are waiting to hear back from the hiring manager at the company you interviewed with last week. You are looking to make a switch, trying to break into the trendy career you’ve heard of called Product Management. The phone rings—great news, you got it! You are going to be the next Product Manager at ACME CO—fantastic!

Product Management 250

Product Management Product Manager Management Management 250

Intercom, Inc.

MARCH 9, 2020

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

Messaging 276

Messaging Positioning Information Development 276

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Roman Pichler

MARCH 11, 2020

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

Leadership 242

Leadership Product Research Customer Experience Agile 242

Mind the Product

MARCH 10, 2020

Watch on YouTube | Listen on Soundcloud | View other Mindset episodes. Rosemary King welcomes Tristan Kromer to Mindset. A lean startup coach and founder of innovation consultancy Kromatic – Tristan also currently serves on the ice cream innovation board at Unilever! In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community.

Workshop 163

Workshop Customer Feedback Feedback Software Blog 163

280 Group

MARCH 13, 2020

In honor of International Women’s Day, 280 Group hosted a virtual panel discussion on how trailblazing women paved their way into Product Management. We heard from PM veterans, like Lizza Diaz, their success stories, lessons from past failures, candid feedback on how to tackle gender parity in PM, and actionable insights to move forward with. Watch the Facebook Live video of Trailblazing Women in PM: How to Blaze Your Own Trail.

Product Management 263

Product Management Product Manager Feedback Software Travel 263

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. There are now more ways than ever to help your customers solve their problems.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

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Analytic Tools

The Product Guy

MARCH 12, 2020

Guest Post by: Pete Harvey (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yossi Mlynsky]. A fundamental human truth is that we are bad at making decisions. All of us. This Wikipedia page – probably my favourite of the c.6m – lists why in stunning detail. We’ll get specific on these later. Fundamentally, being a Product Manager is all about making sure that the right decisions get made, and for me the hardest decision has always been “what shall we do next?”.

User Testing 162

User Testing Customer Experience Framework Product Research 162

Product Management University

MARCH 12, 2020

If your product management team wants to take its reputation and influence to the next level, here are three areas that will give you the biggest bang for your effort. The Playbook: 1. Well-Rounded Market Knowledge. Product Management is the one function in the company that should have the most well rounded perspective of the market dynamics, target customer needs and their collective relationship to your business.

Product Management 130

Product Management Product Manager Finance Customer Experience 130

280 Group

MARCH 10, 2020

The degree of maturity of your Product Management organization can directly drive your ability to satisfy customers and become more profitable. Some Product Management teams are really young and still learning the ropes. Some are like aspiring athletes, and just needing better coaching and a new regiment to take their performance to the next level. Wherever your team is on this spectrum, we have a “checkup” of sorts that can help you understand where your team is now on its growth curve, and how

Product Management 250

Product Management Product Manager Customer Experience Webinar 250

Mind the Product

MARCH 11, 2020

One of the things we’ve learned from doing this podcast is that it’s important to schedule in time to reflect and to revisit some of the lessons you’ve learned along the way. It’s been a recurring theme, actually – something that’s been mentioned by Barry O’Reilly, Rian van der Merwe, and John Cutler – and so we’re taking this week to listen again to our chat with Josh Seiden.

Customer Experience 123

Customer Experience Product Research User Testing Workshop 123

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Reporting Tools

The Product Guy

MARCH 10, 2020

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Turnaround, David Clements. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

Product Management 162

Product Management Product Manager Management Management 162

ProductPlan

MARCH 11, 2020

I’ll admit it, in the past, I’ve wrestled with needing to control uncertainty. For years I thoroughly planned most everything and felt the need to know the eventual outcome of decisions. I had expectations, and if the expectations weren’t met, I was disappointed. Whether it was a product I managed or a vacation I took, I wanted to control the inevitable uncertainty.

Product Management 119

Product Management Product Manager Product Research Management 119

Product Innovation Educators

MARCH 9, 2020

A framework for product managers to create the future. There are different types of product managers. Not all product managers think they are building the future, but if they don’t do it, who will? I think product managers are the best equipped for building the future, but that can sound like a daunting challenge. If it sounds that way to you, keep listening as the founder of TrendHunter, Jeremy Gutsche, shares what you need to do to help your organization build the future.

Data Visualization 106

Data Visualization User Testing Framework Product Research 106

Mind the Product

MARCH 11, 2020

Ashley Fidler explains how, through a series of career twists and turns, she went from a PhD in Linguistics to becoming CPO at Eigen Technologies. Ten years ago, I left academia to go into tech full time. In my current role as CPO for Eigen Technologies in London, I manage a team that includes business and technical product, UX/UI, and subject-matter experts.

Research Software 106

Research Software B2C Artificial Inteligence Data Visualization 106

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Amplitude

MARCH 9, 2020

At Amplitude, we work with leading digital teams who know that in today’s competitive marketplace, the best product experience wins. Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

The Product Coalition

MARCH 8, 2020

As product managers, we need to track a whole host of actions, and we need to power up our to do apps to do this in the most effective way Continue reading on ProductCoalition.com ».

Product Management 88

Product Management Product Manager Management Management 88

ProductCraft

MARCH 12, 2020

This post originally appeared on the Connected blog. As a product builder, it is rare to design for yourself. Sometimes this means you’re designing for the type of people you know, but in extreme situations, you’ll have zero context from your own life, and the rest of the team is in the same position. In these. Read more » The post Three Steps to Designing a Niche Product You Know Nothing About appeared first on ProductCraft by Pendo.

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Positioning Blog Product Research User Testing 98

ProductBoard

MARCH 11, 2020

In my 20+ years in product, I’ve had the opportunity to observe many product organizations through different stages of growth. And while there’s no one-size-fits-all formula, there are some guiding principles that can help product leaders scale their organization and structure their teams. In this post, I’d like to consider how product teams scale up over time, share the four main guiding.

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Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

Amplitude

MARCH 11, 2020

Roadmapping is at the core of product strategy and product management. As a product person, and the VP of Product at Yesware , I’ve never come to fully embrace the discussion of what each team would deliver, in what sequence and within a long timeframe. Output-focused product roadmaps provide a false sense of certainty, all while limiting product work to a few big bets, which may or may not pan out.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

dscout People Nerds

MARCH 12, 2020

How we see ourselves changes when we’re immersed in digital worlds. Here’s what we learned from Gen Z about fluidity and agency in identity.

Branding 107

Branding 107

The Product Coalition

MARCH 11, 2020

User research studies give valuable information that product teams can use to inform and evaluate the work they are doing. The new book ‘Building User Research Teams’ covers all of the steps to integrate user research into a product team’s work, reducing financial risk and getting to better decisions quicker. This extract from the book explores why recognising how decisions get made is the first step to achieving that.

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User Testing Product Research Research Software Customer Experience 79