Sat.Aug 08, 2020 - Fri.Aug 14, 2020

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Common Product Vision Board Mistakes

Roman Pichler

A Brief Guide to this Article. This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily.

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Pros and Cons of OKRs

Johanna Rothman

Some organizations find OKRs help them create superior objectives and achieve some of them. (OKRs are Objectives and Key Results.) The idea is that every quarter you use the company purpose to create audacious Objectives. Each objective then has 3-5 Key Results so you can measure how well you do. You're not supposed to achieve all the objectives each quarter.

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Product in Practice: Iterating to an Actionable Outcome at tails.com

Product Talk

Hello Product Talk readers, we’re excited to share the latest Product in Practice with you! For this story, we caught up with Sonja Martin , Product Manager at tails.com. Sonja shares how her cross-functional team has changed their approach to defining their desired outcome over time. Want to check out the other posts in this series? You can find them here.

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How to Achieve Product-Led Growth [+Webinar]

280 Group

What is Product-Led Growth? If you keep up on the latest Product Management best practices, you’d have a hard time missing the bustling discussion around Product-Led Growth, or “PLG” as it’s termed. PLG is among the fastest-growing practices for companies and products at all lifecycle phases. Like many fast-moving forces, it also threatens to disrupt the status quo for so many companies in the way they have managed their growth via traditional marketing and sales teams and programs.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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No more compromises: Announcing 20+ new features to supercharge your customer support

Intercom, Inc.

Today we’re announcing Intercom’s biggest ever launch, with more than 20 new features built to ensure you can provide prompt, personal support without sacrificing power or efficiency. These new features come in the midst of an epic revolution in the way business is being conducted. Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprec

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Data?—?Is it the product manager’s best friend?

The Product Coalition

Data?—?Is it the product manager’s best friend? Data: information , especially facts or numbers , collected to be examined and considered and used to help decision-making, or information in an electronic form that can be stored and used by a computer In my previous article , I’ve talked about the similarities between the product manager and the intelligence officer.

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Defining Guidelines in Product Management

The Product Guy

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

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Boost your support efficiency with Intercom’s new workflows

Intercom, Inc.

Yesterday we launched powerful upgrades to the Intercom platform for support teams. Teams can now use Intercom to efficiently provide conversational support for all types of questions, from simple ones to the most convoluted ones. This launch is a meaningful one for us because our Support team partnered hand in hand with the Product team to develop many of the features.

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Unpacking Fintech Product Management – User Mindsets and Regulatory Requirements

Mind the Product

Are you looking for a lightweight introduction to product management in fintech? Have you wondered why shipping fintech products takes more time than shipping other products? Or have you ever asked, “what sets fintech product management apart from other product management jobs?” If the answer to any of the above questions is “yes,” this article will [.].

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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B2B Product Manager Magazine August 2020

Product Management University

The B2B Product Manager August 2020. The B2B Product Manager August 2020 looks at the blessing and the curse that goes with marketing and selling feature-rich products. We also give you the missing layer to your customer testimonials if you want to showcase strategic value. There’s one key strategic part of product management that got lost in the agile shuffle.

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Coaching Agile Teams, Its More Than Just Asking Great Questions

The Product Coalition

Powerful questions are at the heart of traditional business coaching. But being an Agile Coach requires you to have a multitude of other… Continue reading on Product Coalition ».

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Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”

Intercom, Inc.

As lockdown restrictions continue to ease and businesses reopen, the world sits on tenterhooks awaiting a second wave of the pandemic that it hopes will never come. In New Zealand, mobile-centered solutions company PaperKite put that thought into action when they developed the country’s lifeline to reopening the economy – contact tracing app Rippl. For a time when it launched, Rippl was New Zealand’s most downloaded app, surpassing Facebook and Instagram with over 72,000 downloads in its first w

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The Importance of Empathy, By Jack Sheppard

Mind the Product

In this MTP Engage Manchester talk, Jack Sheppard, then Product Designer at 11FS gives us a lesson on empathy and its importance in the world of product. He shares some guidance on how empathy can make better product managers. His key points include: What empathy is Where empathy comes from The effect of modern life [.]. Read More. The post The Importance of Empathy, By Jack Sheppard appeared first on Mind the Product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Taking The Guesswork Out of Innovation

Strategyzer

To manage an innovation portfolio and make the right investment decisions, you need metrics to measure progress of projects in your portfolio. But many organisations we work with fall into the trap of using execution metrics on innovation projects. We believe innovation needs its own metrics. In innovation, the main task is not to measure if you are on time and on budget, which are key metrics in an execution project.

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How To Create Modern Product Specs That People Reads

The Product Coalition

PRD’s are long dead. Use High Fidelity Prototypes + Wiki Pages to write great product requirements instead. Continue reading on Product Coalition ».

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The 4 Truths of Data Management for Product Analytics

Amplitude

At Amplitude, we spend a lot of time talking to our customers and helping them succeed with product analytics. One thing we have observed is that companies that do a good job with data management—in other words, companies that keep clean data, fix mistakes, approve events to ensure they are correct, and plan events to make sure data is consistent—tend to get more value from their product analytics system.

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Insider Tips on Running Double-Sided Marketplaces

Mind the Product

What do you get when you have a room full of marketplace product leaders from areas as diverse as pet care, heavy machinery, content creators and consumer goods comparisons? A ProductTank! In July 2020 ProductTank Brisbane focused on double sided marketplaces and we were fortunate to have so many diverse perspectives on the topic in the [.]. Read More.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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The Ultimate Guide to the Founding Designer Role

First Round Review

We summarized the most tactical, honest pieces of advice from a group of design experts on what it really takes to be a startup's first design hire — from choosing the right startup to join to excelling in the role and growing your team.

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When your awesome feature turns to be a designed bug

The Product Coalition

Photo by Mark Fletcher-Brown on Unsplash “The range of feedback received matched the statistical results, where some customer segments significantly increased adoption, while others showed a significant decrease. We were surprised about this inconclusive result. But it was conclusive for us, some customers found our feature useful and others considered it as a bug.

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Channel Reimagines Physical Events, Looking To Reopen Slowly

Jay McBain

This week, we have seen two examples of physical channel events take shape after almost six months of virtual. In earlier research around communities, I have pointed to the 150 events per year that were happening before COVID-19. Most of these events carried on virtually, with mixed results. In most cases, vendors didn’t get the […].

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Managing Change – Joe Leech on The Product Experience [Rebroadcast]

Mind the Product

Just call him Mr Joe. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Read More. The post Managing Change – Joe Leech on The Product Experience [Rebroadcast] appeared first on Mind the Product.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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15 User Experience Research Statistics to Win Over Stakeholders

UserInterviews

Winning over stubborn stakeholders can be an uphill battle for UX researchers. Here are 15 statistics to back you up.

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6 Expert Tips to Hire a The Best Offshore Software Development Company

The Product Coalition

To help you make a better-informed decision on the next tech partner for your business, we have prepared this guide to hiring the best offshore software development company. Offshore software development has become a popular practice for businesses worldwide. It allows entrepreneurs to save costs, time, and resources while delivering high-quality software for their companies at the same time.

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G2 Summer Report: Indicative Climbs Rankings as Leader

Indicative

G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. . Indicative is the only Customer Analytics platform designed specifically for non-technical business users that connects directly to your data warehouse. Indicative enables product managers, marketers, and data analysts to make informed decisions by thoroughly understanding the complete customer journey, creating highly targeted behavioral segments, and optimizing product direction.

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The Product Manager’s Role: Learnings from the #mtpcon Session Speakers

Mind the Product

At #mtpcon Digital 2020, we were able to enjoy 18 Breakout Session talks, across three days, from some of the best product people around. We’re releasing them all (weekly, in groups). In this selection, take a different look at the product manger’s role in sessions led by Petra Wille, DeVaris Brown and Hope Gurion. Below [.]. Read More. The post The Product Manager’s Role: Learnings from the #mtpcon Session Speakers appeared first on Mind the Product.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Product Love Podcast: Ibrahim Bashir, VP of Product Management at Box

ProductCraft

This week on the Product Love Podcast, I sat down with Ibrahim Bashir, VP of product at Box. Ibrahim has been computer-obsessed since he was young. His interest actually stemmed from a desire to make computer games — the particular game that inspired him was Doom (yes, we both geek out over this later!) — Read more » The post Product Love Podcast: Ibrahim Bashir, VP of Product Management at Box appeared first on ProductCraft by Pendo.

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The Best Custom Software Development Companies in Poland

The Product Coalition

The Most Trusted Custom Software Development Companies in Poland Are you looking for a reliable software development partner for your business? Hopefully, this list of the top leaders in the software development industry in Poland will help you make the right choice. The modern world is now built on software. Web and mobile technologies are penetrating all areas of our lives.

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How to Guide User Research Efforts When Following a Human-Centered Design Process

UserInterviews

These three questions can guide research for brand-new products and feature updates alike. Read on to implement them with your team.