280 Group

NOVEMBER 15, 2021

For our next installment of the Women in Product Management Series, I interviewed Susan Gasperini, Vice President, Technical Product Manager at LPL Financial. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? Honestly, I was at the right place at the right time.

Feedback Software 296

Feedback Software Product Management Product Manager Management 296

Mind the Product

NOVEMBER 16, 2021

Today’s post is not directed only to product managers. Founders, investors, or any other profile with enough skin in the game on any digital product or service could also take advantage of it. I believe it because we will talk about one of the most prevalent issues when creating products: overengineering them. In my opinion, [.] Read more » The post Overengineering can kill your product appeared first on Mind the Product.

Product Management 254

Product Management Product Manager Management Management 254

The Product Bistro

NOVEMBER 13, 2021

The Product Bistro is undergoing a massive evolution. It started during a 6 month hiatus in employment, where I took some time to reflect on my career, and to make a run at freelance or piecemeal work. Originally I built it on one of the lower tier paid Wordpress commercial sites, just to free myself of the back end hassles associated with the setup and maintenance of a clean professional site (and, if I was able to crack into the consulting game, I could write it off as a business expense).

Analytic Tools 195

Analytic Tools Embedded Analytics Inbound Customer Experience 195

Product Talk

NOVEMBER 17, 2021

One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. In the old way of working, a business stakeholder communicated a need to a product manager, the product manager wrote requirements , handed them off to a designer, who then created designs, and then the requirements and the designs were handed off to engineers to implement.

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Product Research User Testing Customer Experience Feedback Software 224

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

280 Group

NOVEMBER 15, 2021

Pre-order now through 11/25 for 20% savings and exclusive access to an online “meet the creators” event. Launched in 2020, 280 Group’s Digital Product Management: Live Online course has gained acclaim among product leaders as a comprehensive course covering the critical skills needed to advance their careers and bring successful digital products to market.

Product Management 295

Product Management Product Manager Customer Experience B2B 295

Mind the Product

NOVEMBER 16, 2021

One of the biggest challenges of working in product is figuring out what story we're trying to tell. On this week's podcast, we talked with Janice Fraser about ensuring that the story you're telling is rooted in truth. [.] Read more » The post Why do we lie to ourselves? – Janice Fraser on The Product Experience appeared first on Mind the Product.

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The Product Coalition

NOVEMBER 17, 2021

So you’ve decided that mobile is important for your product but now you’re faced with the choice between whether to build a native app, build a mobile web app or make your existing web app more responsive. Sometimes it’s a straightforward decision, sometimes you have the luxury of just doing both in parallel, and other times it’s important to carefully evaluate the different factors that push you one way or the other.

Research Software 170

Research Software Analytic Tools Customer Experience User Testing 170

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Since then most of our developers kept Google Chrome as their primary browser. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Intercom, Inc.

NOVEMBER 17, 2021

At Intercom, research, analytics, and data science informs everything we do. We build a deep, holistic understanding of our customers, employing user research to unite quantitative and qualitative insights. Every tech company wants to be more “data-driven”, to ensure their decisions are shaped by a robust customer understanding – a picture of their customers’ past, present, and future needs that can inform long-term company strategy.

User Testing 156

User Testing Product Research Research Software Data Visualization 156

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Mind the Product

NOVEMBER 15, 2021

In this #mtpcon London+EMEA keynote, Randeep Sidhu, former Director of Product at Babylon Health and the NHS Covid App, describes the challenges of building the UK's NHS Covid app. [.] Read more » The post From pandemic to pingdemic – Building through uncertainty appeared first on Mind the Product.

Product Research 212

Product Research Healthcare 212

The Product Coalition

NOVEMBER 18, 2021

How much of a product’s success or failure should product managers be held accountable for? Continue reading on Product Coalition ».

Product Management 184

Product Management Product Manager Management Management 184

First Round Review

NOVEMBER 16, 2021

Drawing from her career at PayPal, Intercom, GetYourGuide, and now as founder/CEO of Ascend (an online leadership program that empowers women) Shivani Berry shares her playbook for attracting more feedback.

Leadership 141

Leadership 141

Intercom, Inc.

NOVEMBER 17, 2021

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. Fortunately, it’s not as elusive as you might think, and it can definitely be taught — writing coach Leslie O’Flahavan has spent over two decades doing just so. She’s helped what she calls the most stubborn, inexperienced, word-phobic people improve their writing skills.

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Messaging Customer Experience Branding Airlines 118

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Analytic Tools

Mind the Product

NOVEMBER 18, 2021

Technical due diligence is a lot harder than it used to be with Agile. In the second part of his series, Drew Falkman proposes a pivot from technical diligence to product diligence. [.] Read more » The post Product Diligence: The New Technical Diligence – Part two appeared first on Mind the Product.

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Technical Review Agile Development 204

The Product Guy

NOVEMBER 14, 2021

How are you going to change and improve processes? Start with yourself and work outwards. Watch and learn more from product management expert, Tanya Koshy.

Product Management 117

Product Management Product Manager Management Management 117

Johanna Rothman

NOVEMBER 19, 2021

Daniel Vacanti and Prateek Singh graciously invited* me to be on an episode of Drunk Agile: Episode 37 Johanna Rothman Part Deux More Bigger Aging. (*Invited is their term. I sent them an email, politely demanding they discuss aging. Is it possible to politely demand? I tried. Only they can tell you if I was polite enough!). We talked about aging (how long the work has been in progress) in these dimensions: The large and long-standing defect database.

Agile 106

Agile Roadmap Consulting User Testing 106

TryMyUI

NOVEMBER 13, 2021

Prototyping tools are early stage samples of a product that are tested with consumers before the final product is designed. In this article, we'll discuss some of the best prototyping tools being used by industry professionals for their prototyping needs. The post The need for prototyping tools and testing: best tools for you appeared first on TryMyUI Blog.

User Testing 104

User Testing Product Research Testing Article 104

Advertiser: Revenera

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

Reporting Tools

Mind the Product

NOVEMBER 19, 2021

In the AMA session for MTP Leaders, Leadership Coach, Hope Gurion joined our very own Emily Tate, Managing Director at Mind the Product, to discuss how to lead empowered teams and enable best practices such as continuous discovery and autonomous decision making. [.] Read more » The post Leading empowered product teams: AMA with Hope Gurion appeared first on Mind the Product.

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Product Research Leadership Management Management 165

Nir Eyal

NOVEMBER 15, 2021

Let’s say you’re on a diet. You’ve cut calories and avoided junk food like a champ. But now you’re faced with a powerful adversary: chocolate cake. You somehow muster the strength to resist, but as you exit the kitchen, you can’t stop thinking about the chocolatey goodness you could’ve enjoyed. Abstinence can often backfire. The post Researchers Say We’re Trapped in a “Cycle of Distraction.

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ProductBoard

NOVEMBER 19, 2021

Scrappy startup teams are glamorized throughout the business world, and with good reason. They’re “lean, mean, fighting forces,” and what Oji Udezwe, Product Lead for Twitter Creation and Conversations, says that all teams should strive to become. As startups grow their customer base and scale their team, though, even the most dedicated, cohesive, and high-performing teams inevitably seem to lose.

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Startups 98

Userpilot

NOVEMBER 19, 2021

To get access to Appcues onboarding checklists you will need to pay $10548 upfront (that’s $849/month paid annually). Appcues is a great onboarding and in-app engagement tool for SaaS but it can get pricey. Is Appcues worth the price? In this article we talk about Appuces and its checklist limitations and also cover some of the best alternatives that offer better value for money.

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Customer Experience Enterprise Dashboard Banking 98

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

Mind the Product

NOVEMBER 14, 2021

As our OKR focus week draws to a close, we figured that it would be a shame to not look back to MTP Engage Manchester, when Adrian Howard taught us a lesson on writing OKRs that don’t suck. [.] Read more » The post SUNDAY REWIND: How to write OKRs that don’t suck appeared first on Mind the Product.

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PMLesson's Ace the PM Interview

NOVEMBER 18, 2021

Today's economy has become increasingly technology-driven, and Exponent's mission of helping prepare people for jobs in tech is now more important than ever. From day one, we've been excited about building the best platform and community for tech job candidates. One of our guiding principles has been that practice is what helps people learn new skills, get valuable feedback, and reduce the anxiety that holds candidates back from interviewing well.

Feedback Software 98

Feedback Software Software Engineering Engineering Technology 98

ProductPlan

NOVEMBER 17, 2021

At times, product professionals fail to realize the similarities and differences between thought leadership vs people leadership. A compelling thought leader most likely started as a people leader, such as a manager or a director. In itself, leading is a sought-after position that requires specialized knowledge and experience. Professionals may decide to pursue a leadership position to lead a team and guide them towards primary objectives and milestones.

Leadership 98

Leadership Agile Document Positioning 98

Userpilot

NOVEMBER 18, 2021

It can sometimes be difficult to come up with Aha Moment examples from scratch for your business, since it's quite an abstract topic. Rather than re-inventing the wheel, it's useful to look at how other SaaS companies set up their user onboarding. That way, you can learn from their experiences and then apply your insights to your own user journey.

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Analytic Tools Research Software Feedback Software User Testing 98

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

Mind the Product

NOVEMBER 19, 2021

If you're in need of some sanity-saving ways to keep cross-functional teams focused and aligned using data, Agata Bugaj, VP of Product at Fullstory is here to help! [.] Read more » The post This meeting could have been an email by Agata Bugaj appeared first on Mind the Product.

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ProductBoard

NOVEMBER 15, 2021

When it comes to customer support, efficiency and customer experience tend to be two sides of the same coin. Providing a best-in-class support experience might be a path to maximum customer happiness — but often at maximum cost. Likewise, companies focused on supporting customers most efficiently can end up sacrificing customer satisfaction. So how, then, can companies offer both?

Customer Experience 98

Customer Experience Customer Satisfaction Product Management Product Manager 98

TryMyUI

NOVEMBER 14, 2021

Designing good questions is essential to good user feedback. In this post, we'll be discussing how to craft good questions and the best way to ask them to get great feedback that will help make the necessary changes and shape your product into something even better. The post Preparing for user feedback: Crafting the right questions appeared first on TryMyUI Blog.

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