Sat.Oct 22, 2022 - Fri.Oct 28, 2022

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Where Do PMs Gather Their Product Ideas?

ProductPlan

We all know the clichés. The lab worker with a lightbulb over their head as their eyes widen behind safety goggles. The brilliant entrepreneur sketching out their breakthrough inspiration on a whiteboard in front of a rapt audience. The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas.

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How to Avoid Disappointing Your Customers When Launching a New Product

Centercode

If you’re building a product that makes an element of everyday life “smart”, you’re probably also helping to create a whole new market that has no set industry standards or expectations.

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How Does Iterative Testing Help Build Better Products [+Test Examples]

Userpilot

What is iterative testing? What are its benefits? How can it help product managers build products that drive value for their customers? If you’re looking for answers to these questions, you're in the right place, as that's exactly what we're exploring in the article! Ready to jump in? Let's get to it! TL;DR. Iterative testing involves running repeated experiments on your product features to evaluate their effectiveness and identify improvement opportunities.

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What is your stickiness metric really saying?

Mixpanel

Stickiness is an extremely popular engagement metric. It’s used by product managers to make roadmap decisions, and it’s cherished by investors for its help in determining investment worthiness. It’s also one of the most misleading metrics there is if you don’t know exactly how it works. In this article, we’ll dive into concrete examples of how stickiness is calculated and compare the results so you can go beyond “good vs bad” numbers and make decisions that are truly meaningful for your pr

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to Prioritize Features to Make Better Product Decisions

ProductPlan

All product leaders want their products to do well in the market. In addition, they want to provide a real-world solution to a customer’s problem. Yet, how do they effectively prioritize the right features when stakeholders demand different things from your product team? As a product professional, you must silence the outside noise and focus on what matters most—your customer.

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3 Reasons Why Subscription Businesses Fail

Nir Eyal

Subscriptions are hot (and not). Companies and investors love subscription business models since they generate recurring revenue that translates to predictable cash flow. The more money a company is likely to make in perpetuity, the higher its share price. The post 3 Reasons Why Subscription Businesses Fail appeared first on Nir and Far.

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How Dogfooding Helps Build a Strong Remote Culture

Centercode

As many teams are now working remotely, it’s challenging to maintain the same level of engagement and productivity that once existed. Remote teams can achieve a thriving remote culture, but it’s going to take some effort to ensure everyone feels aligned and included.

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Ace Hardware Product Managers Go Digital

The Accidental Product Manager

Ace Hardware product managers want to move into the 21st Century Image Credit: Roadsidepictures. Let’s face it, being a product manager for a hardware store does not seem like it would really be a cutting edge job. Hardware stores have been around for a long time and we all know what they do: sell a lot of different things that we can use around the house.

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Why product management in the enterprise is different

Mind the Product

In this guest post, Hazel Raoult delves into the key differences for product managers working in enterprise businesses. [.] Read more » The post Why product management in the enterprise is different appeared first on Mind the Product.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The evolving philosophy behind ticketing systems at Intercom

Intercom, Inc.

At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.

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Get Your First Role in Product Management: A Step by Step Guide

The Product Coalition

Credit: Berghain Club, by Marc Zeman Your name’s not on the list, you’re not coming in Getting the first role in product management is like getting into a select club. Diplomas don’t matter, only prior experience. So how can you possibly become a regular? ?? If you want to land your first role as a product managers use this method. This method works for both new people in the job market, and if you want to switch your career and move into product. 1.

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How to Build a UX Research Team from Scratch

UserInterviews

Just hired as a UX research leader? Here's a checklist and tips for what to do in your first 90 days to build and manage an effective user research team.

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Placing product bets on your roadmap by Indicative

Mind the Product

In this digital breakout session sponsored by Indicative at #mtpcon London 2022, Esmeralda Martinez, Head of Product at Indicative by mParticle discussed placing bets and taking smart calculated risks on your product roadmap. [.] Read more » The post Placing product bets on your roadmap by Indicative appeared first on Mind the Product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Batting above your average: Optimizing your sales strategy for SaaS

Intercom, Inc.

Earlier this week, the Intercom team visited SaaStock Dublin for three days of incredible talks and informative workshops with the most exciting new SaaS companies in the industry. . On October 19th, the final day of the event, I appeared on the Growth stage for a fantastic conversation with Mark Organ, Categorynauts CEO, and Founder and CEO of Influitive and Eloqua, discussing how companies can build winning sales strategies as they continue to evolve.

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Scrum and Kanban: The Infinity War

The Product Coalition

This war drags on, the factions continue to let blood and form new strange alliances (Scrumban?), but which is better? Continue reading on Product Coalition ».

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Impact Mapping: Does it Make a Difference in Building Better Products?

Userpilot

What’s impact mapping? When do you need it and how does it help product managers build better products? If you’re after the answers to these questions, we’ve got you covered! Ready to dive in? Let’s get to it! TL;DR. Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery.

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October’s top product management content

Mind the Product

From OKRs and rethinking the traditional funnel model through to a guide to customer-led product strategy, here’s a quick run through the top content published by Mind the Product in October. [.] Read more » The post October’s top product management content appeared first on Mind the Product.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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How To Guarantee Product Operations Effectiveness

Dragonboat

Congratulations on building your product operations team! Great product operations can become the backbone of a successful product company. However, in order to drive outcomes as much as possible, they need to be done properly from day one. This post is a short and practical outline based on Dragonboat CEO & Founder Becky Flint’s session […].

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A Blind Man Invented Cruise Control: What That Teaches Us About Product Sense

The Product Coalition

Photo by Clem Onojeghuo on Unsplash Inventor Ralph Teetor suffered a childhood accident that left him blind in both eyes, yet Teetor went on to invent “cruise control” for automobiles. If you asked me what problem cruise control was solving?—?I would say someone’s foot became sore on long road trips and they got tired of repositioning the foot. A secondary pain point is probably something around fuel efficiency and the cost of gasoline.

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Strategic Product Management: The Role of a Strategic Product Manager

Userpilot

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in? I am! TL;DR. Product strategy defines who we are building for, what to build, and how to build it.

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A guide to machine learning Part 1: What’s important

Mind the Product

Whether it’s in taxi and food-ordering apps, Spotify and Netflix recommendations, spam email filters, chatbots and virtual assistants, machine learning is all around us. In the first of a two-part series, we speak to some senior product people who live and breathe machine learning to find out what you need to know and where you should start. Here goes. [.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Acknowledge Everyone’s Emotions for a Congruent Layoff Conversation, Part 3

Johanna Rothman

Any time we mess with people's money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as if we don't care. If we think of ourselves, we become drama kings and queens.

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What Boxing Taught Me About Product Management

The Product Coalition

Float like a butterfly, sting like a bee, read this article it includes tools and templates that are free The noble art of self-defense, also known as boxing. The sport that brought you “ Rumble in the jungle ”, “ The war ”, “ Campeon vs campeon ”, Gatti vs Ward , and more recently Fury vs Wilder. The sport that has its fair share of scandals and mishaps.

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What Is an NPS Program and How To Build One Code-Free?

Userpilot

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately.

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SUNDAY REWIND: How to gain alignment from your product roadmap

Mind the Product

A big part of finding success in your product roadmap is gaining alignment between your product team and stakeholders. In this Sunday Rewind, we cast our minds back to when C. Todd Lombardo taught us a lesson on how to do just that. [.] Read more » The post SUNDAY REWIND: How to gain alignment from your product roadmap appeared first on Mind the Product.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Lay People Off with Congruence to Make Better Business Decisions, Part 4

Johanna Rothman

I don't know of anyone who likes layoffs. However, they are one tool in your management toolbox. But so many layoffs don't return the results the managers expect. Worse, the layoffs alienate the previous employees and the survivors. And the customers? If your customers can tell you laid people off, you won't get the business results you want. You can conduct a reasonable layoff and have that layoff make sense for everyone concerned.

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13 Best Survey Tools for UX Research

UserInterviews

The roundup of 13 best survey tools to help you create UXR surveys that don’t suck. Includes user reviews and tool pricing.

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User Persona Survey Template: How to Properly Collect Customer Data in SaaS

Userpilot

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively. TL;DR. A user persona is a representation of a specific type of user of your product.