Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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How I Survived the Lifestyle of a Product Manager as an Introvert

The Product Coalition

“I am rarely bored alone; I am often bored in groups and crowds.” — Laurie Helgoe When I first started working as a Product Manager, the number of meetings on my calendar jumped from a few to a few hundred. That’s not factually true, but that’s how it felt like. Bing’s AI helped to create this illustration of me Before product, I was a designer or an engineer, so most of the work happened in a collaboration between me and my computer.

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11 Easy Ways to Gather Customer Feedback 

Centercode

Discover 10 effective ways to gather customer feedback and improve your products and services with this comprehensive guide.

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How to Know the Difference Between a Product Feature & Customer Need

Gocious Blog

Products are built with a multitude of different components and features. When we think about the selling factors of a laptop, the experts look at the specs, such as the operating system, screen size, weight, memory, screen resolution, processor type, touchscreen capability, and battery life. But what about the average customer? Their concerns are more focused on questions about how they benefit from the product.

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Mastering & Understanding the ROI of Customer Feedback & CX

Usersnap

Let’s start with a quick equation: ? Customer Feedback ROI = 100 x (Benefits – Investments) / Investments In a recent study (which matches our experience), many CX leaders find it hard to quantify the impact ?, or the ROI of customer feedback and customer experience (CX) on business outcomes and metrics. But in a successful business, it’s imperative that the benefits of initiatives are not only defined in a qualitative way, but also in quantitative, measurable numbers.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Use Body Language to Strengthen Your UXR Interviews

dscout People Nerds

What is often a subconscious act can have unexpected implications on your research. Here’s how to use body language to everyone’s advantage.

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3 tips to ensure a flexible product roadmap

Mind the Product

In product management, a roadmap is the source of truth, the shared prioritisation tool of a product team. Here are 3 tips that will help you build a roadmap that's set up to conquer the unknown. Read more » The post 3 tips to ensure a flexible product roadmap appeared first on Mind the Product.

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Product in Practice: Getting Engineers Involved in Brainstorming

Product Talk

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. – Tweet This In the past, Teresa has written about the major reasons why traditional brainstorming doesn’t work : social loafing (people tend not to work as hard in a group setting), conformity (people are afraid to stand out with ideas that are too distinct

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Stellar Product Strategies for Early-stage Startups

The Product Coalition

I’m not a big fan of the word “product strategy”. Especially if it means filling slides with hypothetical futures. But not having one means shipping with no purpose. Building a Frankenstein product. Wasting precious resources. Here are 4 steps any startups can follow to create a great product strategy: 1. Open the game 2. Be different 3. Start with tactics 4.

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The Product Advantage | Episode 01

BrainMates

The Product Advantage | Episode 01 By ADRIENNE TAN Catch the first episode of The Product Advantage hosted by Adrienne Tan and featuring Sam Askin, Chief Executive Officer at OneStop. In this series, Adrienne talks with business executives about their experiences implementing good product management practices, how they’ve transformed their organisations, and how they drive growth to provide a competitive advantage.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The 9 ugliest truths about NPS in B2B

Mind the Product

NPS is a widely used measure of customer satisfaction. But the simplicity of the survey that made it gain popularity has its pitfalls, especially in B2B products. Read more » The post The 9 ugliest truths about NPS in B2B appeared first on Mind the Product.

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Baseball and Product Management: How MLB’s Rule Changes are a Home Run

280 Group

Happy Opening Day, y’all. (I might be a day or two behind for some teams, but you get the gist). For those who need to become more familiar with the rule change in MLB: there is a new 30-second timer between batters and a time limit between pitches. After receiving the ball from the catcher or umpire, pitchers must begin their motion within 15 seconds with the bases empty or within 20 seconds with runners on base.

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CUSTOMER SUCCESS: MAKING THE SHIFT FROM TACTICAL TO STRATEGIC IN 3 STEPS!

Product Management University

Leading Strategically vs. Reacting Tactically There’s a good reason your title changed from account manager to customer success manager. You’re no longer just the tactical laundry list manager. In this training seminar, you’ll learn how to lead your customers strategically to where they ultimately want to go with your products, quantify their success and continue delivering value with additional products and services.

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Scrum: A Simple Guide to Agile Product Development

The Product Coalition

Product Management Technology If you’re unfamiliar with software development, you may not have heard of Scrum. Scrum is an Agile methodology that can help teams work together more efficiently to develop products. Here’s how it works: Image Credits Scrum.org The Basics of Scrum Scrum is a framework for developing and sustaining complex products. The framework consists of Scrum teams, roles, events, artifacts, and rules.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin. She provides some insights on your first 90 days in a new product role and the best ways Read more » The post Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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Update regarding the Feedly Twitter Integration

Roy Madden

Twitter has discontinued the API we use to let Feedly Pro+ customers follow tweets in Feedly. As a result, we are sad to announce we have to retire the current Twitter integration. We know this isn’t ideal, and we are exploring different ways to help the community connect to their favorite creators and sources of information. Pro+ users can already follow Newsletters and use our RSS Builder , and some of the content you were following on Twitter may be accessible in this way.

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ROI for innovation

Strategyzer

Here is a classic scene I have observed in many companies: Leslie, an innovation team lead, is pitching a project to the executive board. As required, he presents the business case for investing in the new offering and five-year projections for revenue growth and profits.

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How Product Managers Salvage User Habits, Part 1.

The Product Coalition

Hey there! Congratulations! you’re just one step away from utilizing user habits for your product. The power of habit by Charles Duhigg and Nir Eyal’s hook framework You might be wondering what the relation between user habit and your product is. According to a book I read recently, the power of habit by Charles Duhigg. Habit has 3 components: Cue Routine Reward A cue can be the smell of peanut butter which functions as a trigger that tells your brain to go into the automatic mode of which habit

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Hiring product managers by Kate Leto

Mind the Product

In this ProductTank Edinburgh talk, independent product consultant and organisation design consultant Kate Leto talks about how to approach hiring in a different way. Watch the video in full, or read here for an overview of her key points: Working towards a balanced product practice by focusing on human skills, as well as technical. 3 Read more » The post Hiring product managers by Kate Leto appeared first on Mind the Product.

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Overengineering 101: What Is It and How Can Product Managers Avoid It?

Userpilot

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Not quite. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated.

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430: How changes in marketing are influencing products – with Ali Plonchak 

Product Innovation Educators

How product and marketing teams can work together Today we are talking about the interdependence of product and marketing and how marketing trends have changed. To help us, Ali Plonchak is with us. Ali is the COO of Crossmedia. Since 2006 at Crossmedia, she has helped clients navigate the changing marketing landscape. As the company’s first female partner, she proudly leads the agency to deliver on its mission of trust, reason, and happiness every day.

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Empathy: An Essential Soft Skill for Product Managers

The Product Coalition

The ability to understand and share the feelings of others is often overlooked as a critical soft skill for product managers Continue reading on Product Coalition »

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Dealing with HiPPOs and big dogs in product

Mind the Product

We catch up with Randeep Sidhu, former Head of Product for the NHS Covid 19 app, to find out what he’s doing now and how he succeeds in companies that have little to no knowledge of product management. If you came to #mtpcon London a couple of years ago you’ll remember Randeep Sidhu: his keynote about Read more » The post Dealing with HiPPOs and big dogs in product appeared first on Mind the Product.

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Guide To Leveraging AI Tools For Customer Success Managers

Userpilot

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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3 Ways to Build Scalable Product Roadmapping Processes and Grow Your Impact

ProductBoard

A product roadmap is only as valuable as it is realistic. It sets the course for an entire organization, defining the success of the business and impacting every team. Too often, roadmaps fail to align all functions around the product vision; they lack clear details around customer needs, and aren’t fully centered on the business strategy. Productboard’s new Product Roadmap Playbook outlines.

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My First Year as a Product Manager: The Four Lessons Learned

The Product Coalition

Photo by Brett Jordan on Unsplash Product Management is a very complicated role. Sure, it has its rewards & if done well, the feeling of accomplishment can bring intense satisfaction. But, it is impossible to excel as a Product Manager from the very beginning. No matter how many articles you read, videos you watch, or mock interviews you take, you’ll definitely make mistakes when you step into the real world & deal with real products i.e. products you’ll own.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Translating Product to Engineering

The Product Guy

Learn the language of engineering and you will be on your path to success. Watch and learn more from product management expert, Meghan Nesta.

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5 Types of B2B Customer Insights for SaaS and How to Collect Them [+Best Tools]

Userpilot

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

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How to Differentiate Risk Management, Risk Mitigation, and Technical Debt

Johanna Rothman

I've been talking with a very sharp leader about how that person uses the ideas of risk and technical debt. I'm paraphrasing, but the leader said something like this: “We realize we need to incur some technical debt. So we explain that we choose to include the debt as part of our risk mitigation. That's a bottom-up description of what I suspect occurs every day when people and teams take on technical debt.