Mon.May 08, 2023

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Deep dive: Navigating uncertainties as a product manager by Lara Kulesh

Mind the Product

In an ever-evolving tech landscape, product managers must skillfully navigate uncertainties to achieve success. Product Leader Lara Kulesh discusses how we can respond to unforeseen circumstances in product management. Read more » The post Deep dive: Navigating uncertainties as a product manager by Lara Kulesh appeared first on Mind the Product.

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435: Hershey’s award-winning approach to innovation – with Charlie Chappell and Greg Coticchia

Product Innovation Educators

Learn from the 2022 winner of PDMA’s Outstanding Corporate Innovator award – for product managers For the last 36 years, each year the Outstanding Corporate Innovator award is provided by PDMA to an organization that excels in innovation. At the time of this recording, the last winner was Hershey, and I was at their award ceremony. There were boxes of Hershey chocolate treats for everyone.

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“The Modern World We Live In Was Designed and Executed From An Office.”

The Product Coalition

And here’s a quick look at how we found “The freedom to choose how we’d like to work,” as stated by David Heinemeier Hansson. By Tremis Skeete , for Product Coalition In today’s modern “post-pandemic” world where we all know at least one person who works from home or anywhere they choose — there’s an ironic yet curious idea going around. Let’s celebrate the creation of… the office!

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10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth

Userpilot

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. This article will go over 10 different challenges across product, sales, and general business to help SaaS businesses identify (then overcome) these obstacles!

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Writing Secret 9A: Choose How You Write: Prototype or Draft

Johanna Rothman

When I published Writing Secret 9: Keep Your Writing Clean As You Write, the feedback surprised me. Many of my fellow nonfiction writers write a lot before they get internal feedback. That might be right for them. It's not right for me. I finally understood why I write differently. I think of each iteration as a prototype , not a draft. That means I need to assess the prototype as I proceed, until I'm ready to put the prototype out for larger review or publication.

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What Should Product Managers Tell Customers About Deliveries?

The Accidental Product Manager

With deliveries, sometimes later is better Image Credit: Javi The good news is that your customer has ordered your product. The bad news is that they don’t have it yet. It’s going to take some time for you to get it from where you store it to their location. This means that your customer is going to have to put up with a delivery delay. As a product manager, how should you go about dealing with this delay?

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Why marketers should choose Mixpanel over Google Analytics 4 (GA4)

Mixpanel

Table of Contents Powerful analysis that’s customizable and scalable Get even more insights from your website traffic Measure the full value of marketing campaigns and acquisition channels Go very deep with conversion funnels and retention Take action on insights with seamless third-party integrations Lean on data governance features to ensure quality analysis Go further with analytics built for scale User-friendly and built for collaboration A self-serve analytics tool that encourages data expl

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How Unmind Developed a Data-Driven Company Culture with Amplitude

Amplitude

Read how the workplace wellbeing platform Unmind created a data-informed culture that improved the product build process and user experiences.

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Embracing Accessibility is Product Management

Feedback Loop

Jonas Klink is vice president of product and UX design for Thrive Market.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Customer Onboarding Trends 2023: 12 Insights SaaS Companies Must Know

Userpilot

What are the main customer onboarding trends to watch out for in 2023? If you’re after the answer to this question, then you’re in luck. Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Fasten your seatbelts and let’s get right to it! TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.

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Embracing Accessibility is Product Management

Feedback Loop

Jonas Klink is vice president of product and UX design for Thrive Market.

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The Role of Customer Success Teams

The Product Coalition

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Don’t forget to include your customer success team — they’re critical. Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop.

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Appcues vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Userpilot

Selecting the optimal product adoption platform for your SaaS can be a challenging task. To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What Is Product Engagement Score (PES) and How to Improve it to Drive More Revenue

Userpilot

Product Engagement Score (PES) is an important metric for any SaaS business wanting to improve customer satisfaction and increase Product-Led Growth. PES measures the overall user engagement with your product as a function of product adoption depth, stickiness and revenue growth. This article explores the concept of PES, the benefits of tracking it, and how to improve it.

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Chameleon vs Whatfix vs Userpilot: Which is Best for Your SaaS?

Userpilot

Selecting the best product adoption platform for your SaaS can be a challenging task, especially when deciding between Chameleon, Whatfix, and Userpilot. That’s why we have created a comprehensive comparison of the three tools, providing more detailed insights into their features, use cases, advantages, and limitations. Whether you’re focused on improving your user onboarding or product analytics, collecting user feedback, or NPS, we’ll explore how Chameleon, Whatfix, and Userp

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UserGuiding vs ProductFruits vs Userpilot: Which is Best for Your SaaS?

Userpilot

It appears that you are comparing UserGuiding, ProductFruits, and Userpilot against each other. Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. To assist you in making an informed decision, we have conducted a comprehensive comparison of the three tools, delving into the specifics of their features, use cases, and primary advantages and disadvantages.

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UserGuiding vs Stonly vs Userpilot: Which is Best for Your SaaS?

Userpilot

Seems like you’re comparing UserGuiding vs Stonly vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the be

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Chameleon vs Userlane vs Userpilot: Which is Best for Your SaaS?

Userpilot

Seems like you’re comparing Chameleon vs Userlane vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, Userlane, or Userpilot is the be