September, 2017

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Take a Recess. Be More Productive.

Lead on Purpose

Guest post by Dave Crenshaw Think back to when you were a kid in about third grade. You’ve been in the classroom the better part of the day and a draining feeling would start to occur.

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What Everyone Gets Wrong About Stakeholders

Melissa Perri

When I first started in Product Management, I was told that my job was to keep my stakeholders happy. My stakeholders were members of the sales team. I understand that many Product Managers are taught better today that stakeholders include customers and users, but I was taught the term was reserved for internal folks who had a say in our product. Customers and users were considered separately, and handled differently.

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Women in Product Management: Diana Benli, VP Product Management at Cognizant

280 Group

For our third installment of the Women in Product Management Series I interviewed Diana Benli, VP Government Programs Product Management at Cognizant in the TriZetto Healthcare Products Group. To read the entire series on Women in Product Management make sure to sign up for our newsletter. Imagine being the product manager for a product that is dependent on the ever-changing landscape of healthcare regulations and reform.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Changing the trajectory of your career: A September BPMA event you can’t miss

bpma ProductHub

By John Zilch – This blog post is based on an interview conducted with Brian Lawley, the CEO and Founder of the 280 Group. He is the author of six best-selling books, Product Management for Dummies, Optimal Product Process, The Phenomenal Product Manager, Expert Product Management and 42 Rules of Product Management and is the former President of the Silicon Valley Product Management Association (SVPMA).

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Product Manager as CEO

Lead on Purpose

Many product managers have begun their tenure with an up-and-coming company by hearing the phrase, “We want you to be the CEO of the product.

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Choosing the Right Planning Horizon for Your Product

Roman Pichler

Planning Horizons and Planning Model. “Bring me that horizon,” says Jack Sparrow at the end of the movie The Curse of the Black Pearl while steering his pirate ship into the open waters. While Jack may seek freedom rather than the line that separates earth from sky, he could easily determine how far it is—there is only one physical horizon on our planet, and the distance can be calculated using a standard formula.

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Alpha Product Management Survey Results

280 Group

If you haven’t read it already, the Product Management Survey results from Alpha are well worth the read. You can download a copy of the Product Management Survey here. It has some great insights about the state of Product Management so that you can compare yourself or your team to others. Here are a few key facts we found useful: 49% of Product Managers had graduate degrees.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Dog Food-ing Our Way To V2 of Product Institute

Melissa Perri

Eating your own dog food is worth the challenge. After a few years of consulting, I started to feel the itch to work on a product again. I was teaching everyone how to create products people loved, but I wasn’t making any myself. Product Institute gave me and my team a chance to do just that. This week, we’ve reached a huge milestone enrolling our 100th public student into the class.

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How to Survive the Hardest Part of Product Management by Janna Bastow

Mind the Product

There is probably one part of the product management job we can all agree is the hardest – people. People are unpredictable, they have strong opinions and unconscious biases. Many people in your organisation have more power than you, yet they are wrong just as often. In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Re-Routing Your Growth Strategy: What Got You Here Won’t Get You There!

Product Management University

Most B2B organizations get started the same way. They identify a niche problem and develop a solution. Then they do it again, and again. This formula might work for years. But eventually products commoditize, markets shift and the law of diminishing returns kicks in. The ideal time to re-route your growth strategy is before your growth starts to taper off.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Monetize Your IoT Product

Daniel Elizalde IoT Blog

With their ability to gather data after a product has been deployed, IoT products provide a platform to generate new and innovative business models that haven’t been seen before. In this post, I describe some of the most interesting ways to monetize your IoT product today. I recently attended a very popular IoT conference in Silicon […]. The post How to Monetize Your IoT Product appeared first on TechProductManagement.

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Future Proofing Product Management Skills

The Product Guy

From The Best Product Person of 2016, Chris Butler, …. Looking Forward. > What new skill should I be honing right now to get ready for the future? Get great at doing research and customer development. If you aren’t used to talk with people and doing research for your product you are more likely to just be a project manager. I would say that getting great at research, really any/all types, is a key skill as the industry moves forward.

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The Best Product Management Tools That Will Save You Time

UX Studio: Product Management

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. We all hate email : endless exchanges with our colleagues to reach decisions… We’ve all seen that. As a product manager, you know the drill. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag.

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Mind the Product Conferences 2018

Mind the Product

Thanks for another amazing year – we’re thrilled to announce our 2018 dates for the Mind the Product conferences – and in plenty of time for you to add them to your plans (and budgets!) for next year: #mtpEngage Hamburg, April 20. Our regional mini-conference returns to Hamburg in April – come check out our 4 keynotes and 12 sessions with 300 peers at MTP Engage Hamburg !

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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How to Trigger Product Usage that Sticks

Nir Eyal

Nir’s Note: This guest post is by Janet Choi, Senior Manager of Product Marketing and Content at Customer.io Meditation, like any healthy habit, takes repetition to stick. But while the folks behind Calm, a meditation and mindfulness app, knew their product’s core value was helping people to learn and build a meditation practice—initially they didn’t put […].

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The Next Big Leap for B2B Product Management: From Market Problems to Customer Goals

Product Management University

The next big leap for the B2B product management profession will be a complete shift away from “market problems” to a focus on “customer goals.” This will be the turning point that finally takes B2B product management to the level of influence and leadership it has always aspired to in the organization. Why? Here are the three biggest reasons. 1. Customer Value is All But Guaranteed.

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How to Monetize Your IoT Product

Daniel Elizalde IoT Blog

With their ability to gather data after a product has been deployed, IoT products provide a platform to generate new and innovative business models that haven’t been seen before. In this post, I describe some of the most interesting ways to monetize your IoT product today. I recently attended a very popular IoT conference in Silicon […]. The post How to Monetize Your IoT Product appeared first on Daniel Elizalde.

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Measuring from Product to Development

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Bennett Morrison, lead a conversation around “Measuring Product and Development”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Bet

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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As a product manager, your #1 KPI should be business growth

Street Smart Product Manager

What’s the #1 metric you need to track as a product manager? What’s the #1 KPI you should sign up for as a product manager? It’s not on-time delivery, the number of bugs or features per release, innovation success, speed-to-market, sprint velocity, uptime, or even customer satisfaction. Those are interesting to track, but none of […].

KPI 101
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The Craft of Prototyping by Caitlin Kalinowski

Mind the Product

Prototyping helps you to focus your energy on the right thing at the right time in product development – and therein lies one of the secrets to building great products. Whether you’re building hardware or software, knowing how to leverage the art of prototyping from the first iteration to the last is critical to success. When Caitlin Kalinowski joined Oculus as Head of Product Design Engineering, her team was sweating a challenge – designing the controller that would ship with

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Product Design Process: Four Steps To Make Sure They Will Love What You Build

UX Studio: Product Management

Although many people think the aim of a product design process is to create something cool and good-looking, this comprises just the tip of the iceberg. Product design primarily wants to help us understand people’s pains, and create a product that will help them solve these problems. Thus we can create useful products. Planning the exact steps which the users go through when they use a product also plays a crucial role.

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The Next Big Leap for B2B Product Management: From Market Problems to Customer Goals

Product Management University

The next big leap for the B2B product management profession will be a complete shift away from “market problems” to a focus on “customer goals.” This will be the turning point that finally takes B2B product management to the level of influence and leadership it has always aspired to in the organization. Why? Here are the three biggest reasons. 1. Customer Value is All But Guaranteed.

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Use Cases for Apache Cassandra®

There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.

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Nine UX Research Methods Product People Should Know

UX Studio

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. As ever more interactions happen in the faceless platform of the world wide web, we meet with our users in real life increasingly rarely. Doing research with people from your audience can provide the best and most useful insights. You can’t start building a product people will love if you don’t know your audience.

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Overcoming Impostor Syndrome in Product Management

The Product Guy

From The Best Product Person of 2016, Chris Butler, …. Advice. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

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Product success

Street Smart Product Manager

How do you know if your product is going to be successful? How do you know if your product IS successful? When I ask product managers this question, I get answers like these: “We regularly ask our customers for feedback on our product.” “We have a customer satisfaction metric that we measure.” “We look at […]. The post Product success appeared first on Street Smart Product Manager.