Sat.Jun 02, 2018 - Fri.Jun 08, 2018

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The Art of Managing Stakeholders Through Product Discovery

Product Talk

The HiPPO always wins. (Photo credit: Max Pixel ). So, you’re feeling pretty good about your product discovery habits. You are interviewing customers , iterating on prototypes , running sound experiments , and your team is gaining confidence that you are on a path to reach your desired outcome. It feels like you’ve reached product team nirvana. There’s only one problem.

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How startups die from their addiction to paid marketing

Andrew Chen

[Originally tweetstormed at @andrewchen , Follow me for more!]. Many of the biggest implosions in recent history – especially ecommerce – have been due to startups getting addicted to paid marketing while fooling themselves on Customer Acqusition Costs. As spend scales, it always gets more expensive and harder to track – never less.

Startups 111
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If you Love Design, it’s Time to Stop Liking it

Mind the Product

The team casually assembles for the routine design critique. Stakeholders from the business and development teams join members of the design team as they prepare to review the latest concept designs and prototypes. The designer kicks off the meeting with a greeting and a review of the problem, audience, goals, and other inputs that have influenced design decisions.

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How To Hold Better Meetings With The Help Of Graphic Facilitation

UX Studio

I first heard about graphic facilitation at a UX conference where the speakers made amazing drawings during their talks. I found it pretty cool but took it for just a great way to make some notes. Surely, this real-time drawing “show”, as I first labeled it, had nothing to do with my work as a UX designer. Gosh, so wrong! Graphic facilitation has great value and can make your product team better.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to make product improvements

Intercom, Inc.

Kaizen is the philosophy of continuous improvement. Web businesses searching for product market fit think they can follow this philosophy just by shipping code. But shipping code doesn’t mean that you’re making any significant product improvements. Similarly you can make undeniable improvements to parts of your product and get no response or appreciation for it.

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Owning Agile by Jeff Patton

Mind the Product

Bashing agile is in vogue at the moment, so when veteran product manager and product design evangelist Jeff Patton suggested it as a topic for his keynote talk at MTP Engage I jumped at it. If the audience was expecting a speech which shot down agile methodologies, they were wrong. Instead Jeff started to deconstruct agile from a product manager’s view.

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The Ultimate Product Vision, Feature ROI, Product vs. Sprint Backlog, and The Problem is the Problem

Product Management University

The B2B Product Manager Magazine May 2018 is now available. The mantra of every product, marketing and sales professional starts and ends with finding and solving customer problems. But identifying the problems that are most critical to your target customers is like finding a needle in a haystack. Our feature article this month focuses on an easier way to identify what’s most important to your target customers.

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From first touch to qualified lead: building a sales funnel for live chat

Intercom, Inc.

The promise of live chat for sales teams is being able to connect faster with high-quality leads. But for someone in Sales Operations, the first thing we think is: how well does live chat convert? As Intercom’s VP of Sales Operations, my job is to obsess over how we can optimize our supply chain to deliver against our pipeline and revenue targets; in other words, figuring out how to make our sales organization run better and faster.

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Advocating for Lean Practices

The Product Guy

How to align lean methodologies with various (and often competing) stakeholder objectives. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Advocating for Lean Practices”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Product Leadership at News UK by Jo Wickremasinghe

Mind the Product

The Times and The Sun, flagship brands of News UK, are on a journey to become more product led in how they develop and maintain their digital assets. To move them forward, Jo has introduced product lifecycle thinking, shared KPIs, product portfolios, and a lean process for testing new ideas. Along the way she’s learned that you shouldn’t call yourself an owner, you need to show people, not tell them, get some air cover, and constantly be telling people about your successes.

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Assumptions, Risks, and Constraints – The Keys to Success

Clever PM

One of the most important parts of being a Product Manager is making sure that your stakeholders and developers understand not only what you’re trying to do, but the surrounding circumstances in which you’re trying to do it. Often, this is a matter of discussing and managing scope; at other times, it’s making sure that people […].

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More than just conversations: the next frontier of live chat for sales

Intercom, Inc.

Sales has changed. Messaging and live chat are the new medium for initial sales conversations, not the phone calls or forms of old. Here at Intercom, we’ve seen this shift happening first-hand. Since we launched our live chat for sales product , the people reaching out to us to learn more are sales decision-makers. They’re VPs of sales, sales directors and CROs.

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Strategy in an Agile Environment

The Product Guy

The team makes progress sprint-over-sprint, but how do they know if you are always headed the right direction? Strategy for agile teams is about how they link the high level decisions that leaders make with the day-to-day actions that team members make. In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Strategy in an Agile Environment”.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What Your Startup Can Learn from Astronauts, The Daily Show, and the Coach of the Boston Celtics

First Round Review

Organizational psychologist and Wharton professor Adam Grant jumps into unconventional workplaces to surface insights that'll help the rest of us work smarter and better.

Startups 111
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Why Do Google and Apple Want You to Use Your Phone Less?

Nir Eyal

This week Apple follows Google by announcing features to help people cut back on their tech use. Why would the companies that make your phone want you to use it less? If tech is “hijacking your brain” with their “irresistible” products, as some tech critics claim, why are these companies now acting against their own […]. The post Why Do Google and Apple Want You to Use Your Phone Less?

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The art of the Side Hustle by Jonathan Lai

Mind the Product

A full-time job pays the bills. You work with a team of people, customers, and clients, and you do it because you have to, and not necessarily because you want to. A side hustle on the other hand, is a job you do before or after your regular job. Product manager Jonathan Lai understands the distinction between his full-time job and his side hustle. When it comes to side hustles, he says, you most likely are not making any money at it, and you’re doing it alone.

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Jack Schulze and Timo Arnall on the importance of material exploration for designers

Miro

Jack Schulze and Timo Arnall on the importance of material exploration and experience design At RealtimeBoard, we regularly talk to designers, product developers and other professionals leading the industry to gain insights about the future of experience design, product development and remote work. Today, we talked to Jack Schulze and Timo Arnall, designers from BERG […].

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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EQUIP YOURSELF TO CARE — OFF GRID PERSPECTIVE ON MY STRESS.

The Product Coalition

Taken from my iPhone in the middle of a lake. EQUIP YOURSELF TO CARE?—?OFF GRID PERSPECTIVE ON STRESS. Loloma Lodge is a beautiful retreat property. Four small cabins and a large lodge built in the1930’s during the age of FDR rest on the bank of the Mckenzie river. Friends of mine own it. It’s deep in the Willamette forest. In spring fog burns off the mountains throughout the day.

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What Your Startup Can Learn from Astronauts, The Daily Show, and the Coach of the Boston Celtics

First Round Review

Organizational psychologist and Wharton professor Adam Grant jumps into unconventional workplaces to surface insights that'll help the rest of us work smarter and better.

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The Real Reason Apple and Google Want You to Use Your Phone Less

Nir Eyal

This week Apple follows Google by announcing features to help people cut back on their tech use. Why would the companies that make your phone want you to use it less? If tech is “hijacking your brain” with their “irresistible” products, as some tech critics claim, why are these companies now acting against their own […] The post The Real Reason Apple and Google Want You to Use Your Phone Less appeared first on Nir and Far.

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Jessica Tiwari, Upwork: “It’s important to recognize that you will never be the expert”

Miro

Jessica Tiwari, Upwork: “It’s important to recognize that you will never be the expert” Reshaping Teamwork: Building & Scaling Products with Distributed Teams San FranciscoJune 20 Here at RealtimeBoard, we are working on a whiteboarding platform that empowers ourselves and other team-driven companies to create outstanding products and experiences.

Blog 69
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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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10 All-Star Project Managers to Follow on Twitter

The Product Coalition

If you’re a project manager , you know what it’s like to wear multiple hats. With responsibilities such as planning, budgeting, and overseeing numerous project details, project managers must master the art of organization. Simplify your project management software and watch employee productivity soar. They must also become expert communicators. Successful project management requires a close working relationship with leadership to ensure each project is aligned with business strategy , even as co

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How I PM: Rose Yao, Director of Product for Google Maps Platform

Amplitude

I’m 99.9% sure Rose Yao’s work has directly affected your life. If you’ve viewed a photo on Facebook, sent an email with Gmail, or used Google Maps to find your way, you’ve interacted with a product Yao has worked on closely. At the 11th hour, she applied for a scholarship that sent her into the vast world of product management. We were so lucky to have Rose on our panel discussion at ROADMAP | SF Product Summit in May.

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2018 State of Digital Product: Tesla, Google, IBM and 1000+ Brands Discuss Digital Challenges

The Accidental Product Manager

2018 State of Digital Product. Product managers understand that the number of connected devices that consumers use has increased and now includes a wide spectrum of devices. Consumers are more informed than ever before with more available options and want a seamless connected experience across their customer journey. Incite Group just published an in-depth, research-led report on the state of digital product, based on feedback from over 1000 product, UX design and engagement executives.

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Hard-Coded vs. Dynamic In-App Messaging: What’s Your User Engagement Strategy?

Revulytics

Perhaps you’re familiar with Scratch , a programming language developed to teach children as young as 8 the basics of learning to code software. Young coders create animated stories and projects by snapping so-called coding blocks together. They can then share them with others creating projects in the Scratch community. In talking about the MIT Media Lab project in a TED Talk , there’s an interesting moment in which its leader, Mitch Resnick, muses that perhaps the audience isn’t all that impres

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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11 Things Every Product Manager Needs to Know

The Product Coalition

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. By now, you’ve heard a great deal about the importance of being mobile. You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top.

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Frequent Releasing Can Lead to Short and Frequent Planning

Johanna Rothman

Agile approaches can help a team release more often. When a team releases more often, the product people can replan the product roadmaps. The project portfolio people can replan the project portfolio. Not every team releases often enough to take advantage of replanning small and often. Everyone falls prey to “too much” thinking. The product people don’t create MVEs or MVPs —they need the entire feature set.

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Product Managers Learn How To Deal With A Close Shave

The Accidental Product Manager

Gillette product managers are having to change their focus Image Credit: Naotake Murayama. All right, how about a quick show of hands out there. Who has spent any time today thinking about the razer that they use to shave with? I’m suspecting that I’m not seeing very many hands up. Razors are one of those things that just always seem to be there when we need them.