Sat.Jul 07, 2018 - Fri.Jul 13, 2018

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The Secret Truth About Your Methodology and Processes

The Secret PM Handbook

What are your goals? A product organization has three overarching goals: Deliver great value to our customers. Do it quickly, efficiently, and with high quality. Do it better over time. A product organization that achieves those goals is much more likely to be successful. Your methodology, your process, is a means to an end. It's not the end in itself.

Agile 199
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Behind the scenes of product development: Building the perfect product

Hutwork

Most on the customer side of product development don’t see the long days and hard nights that go into creating an amazing product. Your product’s success is much like an iceberg. The bulk of the berg (what actually happens) lies beneath the calm waters and your customers see only the shiny tip (your product) sticking out. The following infographic depicts what you can expect to experience when creating your product.

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Launch to sell — leverage sales enablement to maximize product launches

Intercom, Inc.

Shipping product fast and often means more opportunities for Sales to delight customers and engage with prospects. But your sales team needs a lot more than an email on launch day to maximize the opportunities that product launches present. Here at Intercom, Sales Enablement is responsible for ensuring sales reps have the skills and resources they need to capitalize on product launches.

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Women in Product Management: Corey Fiedler, VP, Head of Product Management at Broadridge

280 Group

For our next installment of the Women in Product Management Series I interviewed Corey Fiedler, VP and Head of Product Management at Broadridge. To read the entire series on Women in Product Management make sure to sign up for our newsletter. What attracted you to Product Management? My first role after graduating with my M.B.A was as a project manager for a small Fintech company where I was employee number 15.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Overcoming your Company’s Fear of Failing

UserVoice

The latest generation of entrepreneurs has contributed its share of buzzwords and mantras to the business lexicon with mixed results. We all now know “unicorns” aren’t just mythical horses. “Disruption” is a legitimate strategy for a company trying to break into a new market… and a legitimate fear for those already making money there. And, of course, we know the best way to hone your business.

Strategy 191

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Making things people want

Intercom, Inc.

The problems people encounter in their lives rarely change from generation to generation. The products they hire to solve these problems change all the time. If you’re building a new product, it’s because you believe you can create a better solution that people will want to use because it delivers a better outcome. A strong understanding of the outcome customers want , and how they currently get it, is essential for you to succeed in product development.

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The one thing every product manager should do is…

The Product Guy

Guest Post by: Eric Kiang (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Paul Hurwitz]. A product manager has a tough role, there are many responsibilities and arguably all of them are important. However there is one thing every product manager must do, but often times it gets overlooked or forgotten. A product manager needs to talk to their customers, period.

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Five Differences Between a Junior PM and a Senior PM

Clever PM

Even though it’s been around as a formal role in software organizations for nearly 20 years (or more, depending on who you talk to), Product Management still struggles with a lot of definition problems — what is the role, how do we grow, when do we get promoted and to where, etc. One of the […].

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How To Humanise Your Web Checkout Process – A UX Guide

UX Studio

Want to improve shopping cart abandonment rates in your online store? Not sure why your customers leave the site before the last step? A question we often hear: what are some web checkout page best practices? Are there some rules to follow? So many articles cover the rules. For us, Rule Number One is: Don’t just blindly follow these. Always study the audience and design your web checkout process specifically to their needs.

UX 97
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Launch to sell – leverage sales enablement to maximize product launches

Intercom, Inc.

Shipping product fast and often means more opportunities for Sales to delight customers and engage with prospects. But your sales team needs a lot more than an email on launch day to maximize the opportunities that product launches present. Here at Intercom, Sales Enablement is responsible for ensuring sales reps have the skills and resources they need to capitalize on product launches.

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Why Diversity in Product Matters by Ozlem Yuce

Mind the Product

Consultant Özlem Yuce discusses the importance of team diversity when building products, and the impact of a non-diverse team on product development. Wet Suits and Shirley Cards. Not so long ago the prevailing wisdom for developing products for women was to “pink it and shrink it”. Nowhere was this clearer than with wet suits. Designed to fit men like a glove, women were left with uncomfortable, ill-fitting garments that didn’t protect them the same way.

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Building products in distributed teams: 12 learnings from our first meetup in SF

Miro

Building products in distributed teams: 12 learnings from our first meetup in SF Reshaping Teamwork: Building & Scaling Products with Distributed Teams San FranciscoJune 20 On June 21, we hosted the first-ever “Reshaping teamwork” meetup in San Francisco. Together with our guests Eventbrite’s Pete Lim, Upwork’s Jessica Tiwari and Pivotal’s Aloka Penmetcha, we talked about building products in […].

Blog 90
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Emissary.io & Accelerating Learning!

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Breaking Into Product Management and debated Featured Product, Emissary.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Intercom helped a bootstrapped SaaS business punch above its weight

Intercom, Inc.

In order to make bootstrapping work, you need to be scrappy, ruthlessly prioritizing your actions and avoiding non-essential expenses. Having one tool that helps you do all your most important work – sales, marketing and support – makes life so much easier. We’ve been pretty vocal about our love for Intercom as we’ve grown Ad Reform and Userfeed , our profitable, bootstrapped SaaS businesses over the last year.

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Product Warrior Podcast: Tristan Kromer on how to Help the Team Embrace Lean

Mind the Product

This week’s Product Warrior podcast, supported by Mind The Product, discusses the concept of the Lean methodology and helping teams adopt an experimental approach. Silicon Valley Lean startup coach Tristan Kromer helps product teams to move fast through experimentation. He writes articles and e-books at [link]. In this episode I chat with Tristan about: What is Lean?

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A Horrible Pricing Story

Pragmatic Marketing

Here is a reader story about horrible pricing. Unfortunately this is far too common. I thought you might appreciate my recent foray into a pricing battle with my horse boarding facility. A lady lives on and owns a gorgeous horse farm. She agreed to let me board my horses for $250 month per horse. The barn is basic, not fancy and with no other amenities other than a sand arena, so that was a fair price.

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Behind our Series A

ProductBoard

Today we announced our Series A: an $8M round of funding led by Kleiner Perkins, one of the world’s most iconic venture capital firms, with participation from inspiring product visionaries – the founders of Intercom, InVision, and Envoy. Below I’ll speak to how we got here and where we’re headed. You can also check out the official release announcement.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Pepsi Product Managers Learn That We Want What We Should Not Have

The Accidental Product Manager

We do love our Doritos Image Credit: 0Four. When we think about all of the exciting product manager jobs that are out there, one of the ones that always seems to come to mind are the people who are in charge of the big soft drink products. One of the largest is Pepsi and those product managers must be working hard every day to try to keep the market share that they have and win even more.

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SaaS: Built to Last or Built to Lose? The Growing Opportunity for On-Premise Vendors

Revulytics

Oracle’s sales tactics have garnered attention recently, with a series of high-profile stories alleging that the tech giant is using audits to force cloud products on customers in exchange for a break on compliance costs. The end game is that even if they don’t want it, or use it, cloud adoption is reflected in Oracle’s numbers. For people who have been in this space for a while, this news is less interesting for its reminder of Oracle being Oracle (or even for its demonstration of the difficult

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A Horrible Pricing Story

Pragmatic Marketing

Here is a reader story about horrible pricing. Unfortunately this is far too common. I thought you might appreciate my recent foray into a pricing battle with my horse boarding facility. A lady lives on and owns a gorgeous horse farm. She agreed to let me board my horses for $250 month per horse. The barn is basic, not fancy and with no other amenities other than a sand arena, so that was a fair price.

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4 brands delivering amazing connected experiences

The Product Coalition

TGI Friday’s TGI Fridays have wholeheartedly embraced the rapid change in the digital ecosystem. They have probably paid more attention to offsite experiences than the rest of their competitors in the casual dining space and are now able to offer a sophisticated, personalized experience to diners. TGI’s customers can use Alexa to order their food and also pay for their order through Amazon Pay.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How to prepare for a Product Manager interview with a product deep dive

Product Club

Product Manager interviews are like running the gamut: you need to impress everyone from engineering to design (and sometimes execs too!). As a result, attempting to prep for the wide range of varying questions you might face is daunting. Faced with that challenge, one exercise can be extremely helpful: a product deep dive. Running a product deep dive builds your knowledge and insight around the product and provides a foundation to build on.

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What you need to know about perception to be great at presentations

Miro

What you need to know about human perception to be great at presentations One of the most important factors that contribute to a team’s efficiency is communicating your ideas in the right way. Visual presentations (which can be easily created in RealtimeBoard) are probably the most widespread way to share your ideas, so we decided […]. The post What you need to know about perception to be great at presentations appeared first on RealtimeBoard Blog.

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Introducing the Mobile+AI Lab

Roy Madden

Join the Feedly Lab. The Feedly mobile app was created during the Google Reader shutdown storm. During the past 5 years, the app has delivered on its promise and helped millions of curious minds connect to their favorite sources and topics on the go. Today we are launching an initiative called the Mobile+AI Lab. In our minds, this is an opportunity to work with you, the Feedly community, to create a faster, simpler, and smarter Feedly.

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Combining qualitative & quantitative data to analyse the stickiness of your product.

The Product Coalition

Companies spend pots of money on several marketing channels, reaching out to customers to sign up to their service. But does it make sense to throw 10$,15$ or 20$ ads at a new customer, when they only stick around for a few days or months? The answer is probably no. So before spending money on acquisition, it’s essential to fix your churn (“leaking bucket”) and check your retention rate.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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TEI 184: What leaders need to understand about product management and what product managers need to understand about the business – with Kirsten Butzow

Product Innovation Educators

Becoming a product leader is simpler than you might think. If you have ever had to explain what you do as a product manager to people you work with, you are in good company. Most product managers find this necessary. Further, the role means different things in different organizations. The leaders of your organization may have a perspective of the role that is not really accurate, or as I have seen more often, they don’t understand the leverage the role provides them.

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. It's been such a rewarding process to spend an hour with a real customer talking about their real problems and how they use Balsamiq for a real use case. This is the kind of thing that analytics will never tell you.

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Lean, mean, product machine with Tristan Kromer

Product Warrior

As a lean startup coach, Tristan Kromer coaches product teams all over the world to experiment and improve their product or business model. He blogs at [link]. In this podcast we chat with Tristan to get his insights and framing of using lean methodology in day to day product management. As always a big thank you to MindTheProduct and Knowit for supporting us.