Split
FEBRUARY 12, 2019
If your release train is moving slower than you would like, take a look at the three essential ingredients you should have. There is no debate that engineering teams everywhere are moving faster than ever before. If we rewind just 20 years, it took Microsoft two years to build Windows XP and it was shipped as a CD. Since then, the industry has turned it up a notch in velocity every five years.
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ProductPlan
FEBRUARY 13, 2019
Unless your company is literally a one-person show, your role as a product leader includes stakeholder management. And including stakeholders in your product planning process is a key part of that. In today’s article we’ll take a look at which stakeholders need to be included in the product planning process, why they need to be included, and several tactics for including them.
Lead on Purpose
FEBRUARY 11, 2019
You have created the vision for your products; you’ve built trust among your teams; you’re working hard to motivate team members to do great things; and you’re working to develop your teams with insight and direction.
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
Intercom, Inc.
FEBRUARY 14, 2019
You often hear great talks about the founding story and how to drive that first phase of growth. At SaaStr , I talked about what happens after that, how you can drive your next phase of growth. When you are starting a business, or joining a new one, you are excited and full of ideas. You probably have a goal in mind. It might be to launch a new product, to define a new category or to hit $1M in revenue.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Guy
FEBRUARY 15, 2019
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Sachin Rekhi
FEBRUARY 11, 2019
Video: What is Product Management? Slides: What is Product Management? In January I was invited to the UserTesting Sales Kick-Off in Napa Valley to give a keynote on product management. This was a far more foundational talk compared to many I've given in the past, really trying to establish what the role is all about for those just starting to get familiar with it.
Intercom, Inc.
FEBRUARY 12, 2019
Unless your business is transactional, nurturing your existing customers should be just as important as acquiring new logos. The way I see it, closing a deal is just the first step. It’s what comes after – onboarding, upselling and cross-selling, renewal – that determines your customers’ ability to grow with your product and, consequently, the fate of your own growth.
Mind the Product
FEBRUARY 12, 2019
I believe the future of product management is product thinking. And product coaching is how we get there. I have worked with in product for most of my career. Building products for big corporates, small startups and scale-ups. Mostly I have been on the consulting side, meaning I have always had to hand over what I have built to someone else. What I have seen, is that both startups and big corporates have issues in understanding how to be more product-led without the right mindset and framework.
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The Product Guy
FEBRUARY 11, 2019
Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Cheap Experiments & Rapidly Ridding Risk and debated Featured Product, Indicative… And, also, thank you to our awesome sponsors who make everything possible…
First Round Review
FEBRUARY 11, 2019
Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.
Intercom, Inc.
FEBRUARY 11, 2019
We all know the importance of measuring the quality of your interactions with your customers. Asking for feedback from customers helps managers spot and reward star performers and identify opportunities to improve the quality of support their team provides. There are numerous industry standards for this – Customer Effort Score (CES), Customer Satisfaction (CSAT), Net Promoter Score (NPS), etc.
Mind the Product
FEBRUARY 15, 2019
On February 8th and 9th we got together in Manchester to put the challenge out to build better products via our workshops and conference. We got 24 of the world’s best product people on stage at Manchester Central and covered pretty much every element of managing products and what influences them. We come together to share our stories and our knowledge, to learn and to grow our networks.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
The Product Guy
FEBRUARY 12, 2019
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
First Round Review
FEBRUARY 12, 2019
Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.
Amplitude
FEBRUARY 13, 2019
At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. In fact, we believe so strongly that this framework helps transform product organizations that we host workshops about it across the globe. This isn’t just a “set it and forget it” thing we do at the leadership level. We organize our product team around our own north star and its leading indicators—this has been a very successful strategy for us, driving more than 4x growth of our user ba
Miro
FEBRUARY 11, 2019
Leading tech companies are often the first to test out innovative methods of work (like Agile), so it’s no surprise that they’re also beginning to hire remote workers and organize distributed teams. This approach allows them to attract best talent while reducing costs. We talked to Ben Holland-Arlen, an experienced UX leader, and asked him about […].
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In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
The Product Guy
FEBRUARY 9, 2019
If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….
The Product Coalition
FEBRUARY 15, 2019
Source: Blog The core of a product manager’s job revolves around metrics. What distinguishes great product managers from the rest is their ability to pay heed to the right metrics at the right stage of AARRR (more popularly known as pirate metrics¹). This framework was developed by Dave Mcclure and here is what it stands for: AARRR: Acquisition, Activation, Retention, Revenue, Referral Each of these 5 stages warrants different sort of metrics to be focused upon.
Gainsight
FEBRUARY 11, 2019
Last month, I quit my position as head of Customer Success at my company, RD Station. It was a dream job for a CS leader, if I may say so myself. In those six years leading the team, I’ve led its growth from one person to 180 people that are now spread across five different functional teams: Customer Success Manager (CSM), Partner Success Manager (PSM), Professional Services, Support, and CS Ops.
Miro
FEBRUARY 13, 2019
Leading tech companies are often the first to test out innovative methods of work, so it’s no surprise that they’re also looking for ways to collaborate efficiently on complex projects. We talked to Prianka Rayamajhi, an experienced Product Design leader, and asked her about the best practices for visually documenting and collaborating on cross-functional projects […].
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ProductBoard
FEBRUARY 15, 2019
Previously, Geda talked about how we use the Customer Discovery Process to make sure we are building the right products. Based on feedback we had been getting about how our customers manage their workflows, we recently launched our Slack integration so that users can push their customer feedback sitting across a variety of conversations in Slack into our Insights board.
The Product Coalition
FEBRUARY 14, 2019
ID 101759912 © Faithiecannoise | Dreamstime.com Or… Ideas are not the hard part, sorting them is One of the things I have always struggled with as a PM leader is the constant flow of ideas coming my way. And how to make people feel their ideas are valued even though we can only act on some subset of them. The reality is that ideas are not the hard part of innovation and neither is execution (the sentence that typically follows that statement).
Gainsight
FEBRUARY 12, 2019
I frequently hear from customer success and sales leaders that two of the most common reasons for churn or downsell (revenue compression) are executive/sponsor change and lack of perceived value (for your product/service). When I dig into this some more, the most actionable root causes turn out to be a few things: We are not aware of the shifting priorities at our customers’ businesses (hence we cannot keep up with change in what “value” means to them).
Miro
FEBRUARY 14, 2019
Onboarding new people at a company can be a challenge. As a leader, you need to create a process that gives a new hire the ability to understand your team’s unique workflow and goals, and also ensure that they are fully equipped to start working and secure their first wins. These few months are so […]. The post Suneet Bhatt on the best onboarding practices for a distributed startup appeared first on RealtimeBlog | A blog by RealtimeBoard.
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
ProductBoard
FEBRUARY 14, 2019
Are you building the right product? “Building products means nothing when they’re not the right products.” This is something our CEO always says because while everyone is moving quickly to get to market, what often gets lost in the process of product launches and marketing campaigns is a clear understanding of whether your team is even building the right product.
The Product Coalition
FEBRUARY 13, 2019
One of them is overlooked most of the time Source User stories done wrong. What I learned early on when I started out as product manager was that the main tool to get stuff built are “user stories”. The description of a feature in story form is helpful when communicating with development, no doubt. But what noone initially told me was that the common understanding of user stories is fundamentally flawed.
Revulytics
FEBRUARY 12, 2019
As you pause for a moment to take a sip from your “I’m a Product Manager, What’s Your Super Power?” coffee mug, consider a challenge that may require some super- human type thinking: are you a technical or a strategic product manager? I read with interest an article on CMS Wire about how many organizations are rethinking the product management role.
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