Sat.Apr 20, 2019 - Fri.Apr 26, 2019

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Product Management is Like Cooking

The Product Coalition

The better you are, the less you follow a recipe and the more you experiment with new methods Continue reading on ProductCoalition.com ยป.

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7 Project Management Principles Product Managers Can Learn From

ProductPlan

Support. Sign In. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Blog. /. Product Management. /.

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Youโ€™ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices

AB Tasty

Framing Effect is like mercury and can slip through the tiniest of cracks and result in inaccurate decisions. But it can also be used to accomplish some research goals. How? Find out in this post. This article was originally posted on AB Tasty as Youโ€™ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices.

UX 49
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How to Conduct a Brand Research โ€“ Practical Guide with a Case Study

UX Studio

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Still, how users react to your brand strategy lies relatively out of your hands. Words, logos, brand colours just trigger things โ€“ their power resides in associations. Previous experience with a specific brand deeply influences the way people perceive it.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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User onboarding strategies that work โ€“ and mistakes to avoid

Intercom, Inc.

Simply signing up users means nothing if you’re not helping them understand how they can actually achieve what you’ve promised. Even the strongest customer testimonials won’t prevent churn if people don’t understand how to use your product. Thatโ€™s why we built Product Tours to assist with the job of user onboarding within your product, alongside our best-in-class in-app messaging and knowledge base products.

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Women in Product Management: Jeannie Griffin, VP of Product and Technology Solutions at BCD Meetings and Events

280 Group

For our next installment of the Women in Product Management Series I interviewed Jeannie Griffin, Vice President of Products and Technology Solutions at BCD Meetings and Events. To read the entire series on Women in Product Management make sure to? sign up for our newsletter. How did you get into product management? I love telling this story.? About 20 years ago I got involved in a software company doing account management, and transitioned into implementation, which allowed me to interact with

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Engagement Benchmarks for Travel App Success

Alchemer Mobile

What if you could get a daily pulse on how your customers feel and how that changes over. time? What if you could watch how customer sentiment changes in real-time following. version releases, feature releases, and more? It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment.

Travel 211
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Are you a Data Science hero?โ€”?aka BADIRist?

Piyanka Jain

Are you a Data Science hero?โ€”?aka BADIRist? One of my colleagues is a big fan of detective stories and Sherlock Holmes. One day we started talking about Sherlock and what it would look like if Sherlock transitioned his career to become an analyst or data scientist? He wondered if Sherlock would be a BADIRist? I definitely think so. Sherlock used something similar to BADIRโ„ข to solve crimes, though Sir Arthur Conan Doyle didnโ€™t know of the term back then.

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Becoming a Product Leader: Leading Product Success in the First 100 Days

Product Management Unpacked

Early success in your role as a new product leader is essential to establishing the foundation for long-term results. For any new product leader, the first 100 days are vital. During this period, people form their views about the person you are โ€“ your priorities, values and style (Kourdi & Edwards). This is where you need to establish yourself, your leadership style and your presence.

Banking 148
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure youโ€™ve thought of everything to make your project a success! The list was created by Senzingโ€™s team of leading entity resolution experts, based on their real-world experience.

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Guruโ€™s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. For Rick Nucci, customers will win as long as AI empowers employees to do more of what they do best โ€“ that is, dealing empathetically with other humans โ€“ while skipping tedious busywork that could be handled just as well by a bot.

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Why Data is key in Building a Company That Learns

Mind the Product

Facing uncertainty is a companyโ€™s biggest challenge. It doesn’t matter whether you’re in a startup or an established company, when you start work on a product, you need to validate your problem, your solution, and find your market. When you scale, uncertainty arises in the form of change – your market changes, your usersโ€™ needs change, and your organization changes.

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The Product Managerโ€™s Secret Menu

The Product Guy

Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Recently, thereโ€™s been a great deal of discussion around the topic of โ€˜customer centricityโ€™. A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most product managers disregard.

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Business Requirements vs. Value Propositions: Is There Any Difference?

Product Management University

Business requirements and value propositions are one and the same. What’s different is the purpose for which they’re written. Business requirements are written to communicate the WHO, WHAT & WHY value that’s required to justify building new products and features. Value propositions are written to communicate the WHO, WHAT & WHY value that existing products already satisfy.

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The Big Payoff of Application Analytics

Outdated or absent analytics wonโ€™t cut it in todayโ€™s data-driven applications โ€“ not for your end users, your development team, or your business. Thatโ€™s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What is Product Leadership?โ€”?really?

The Product Coalition

What is Product Leadership?โ€”?really? Photo by rob walsh on Unsplash With so many Product Management articles out there, letโ€™s talk โ€˜Product Leadershipโ€™ for a change. As so often, itโ€™s better to start with what it is not. Itโ€™s NOT about UI, UX or even engagement or retention?โ€”?What good are those if you havenโ€™t truly defined what your overall goals are?

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Popular Misconceptions of the Product Craft by Sherif Mansour

Mind the Product

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead. 1. Product Managers Make all the Decisions. As product managers it is easy to get stuck in making all the decisions.

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Are you cut out for product management?

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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TEI 226: Creating product roadmaps, Part 2 โ€“ with Bruce McCarthy

Product Innovation Educators

Creating a product vision of the future that’s awesome for everyone. Product roadmaps are frequently used badly, almost as handcuffs for product managers. A year ago we explored roadmaps and how they should be used with Bruce McCarthy. At the time, he had recently co-authored the book, Product Roadmaps Relaunched: How to Set Direction while Embracing Uncertainty.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Finding the 'Aha!' Moment

dscout People Nerds

Expert user researcher Steve Portigal breaks down why thinking about bias and mistakes is the key to joyful discovery.

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Talking About Data Science by Jenessa Lancaster

Mind the Product

Jenessa Lancaster is a data scientist at Ocado Technology. In this ProductTank London talk, she discusses the importance of communicating data concepts to non-specialist audiences. We live in promising times for data science in business development. Many organisations are increasing investments to their data science and machine learning departments, acknowledging the valuable insights that these areas offer, particularly in terms of problem solving.

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Making It (Product) Right

The Product Guy

Guest Post by: Surbhi Gupta (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Tim Nunn]. โ€œFor a Product Manager, building the right product is more important than building the product right.โ€. You have stumbled upon an idea to build a next generation drone that can fly around and automatically take good photographs. You have brought together some of the best robotics engineers and have raised money from some of the best Venture Capitalists in the valley.

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How To Build a Successful Customer Support Team

AB Tasty

Why is Customer Support Important? Put simply, poor customer support will cost you. This facet of your business contributes to clients’ Read more. This article was originally posted on AB Tasty as How To Build a Successful Customer Support Team.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Difference between Traditional programming versus Machine Learning from a PM perspective

The Product Coalition

Traditional computer programming has been around for more than a century, with the first known computer program dating back to the mid 1800s. Traditional Programming refers to any manually created program that uses input data and runs on a computer to produce the output. But for decades now, an advanced type of programming has revolutionized business, particularly in the areas of intelligence and embedded analytics.

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Product Management, a Risky Business by Lucie McLean

Mind the Product

Lucie McLean, Head of Children’s Product at the BBC, kicked off her #mtpengage Manchester talk with a nostalgic trip involving TV character Mr Benn – who keeps going back to the same costume shop to equip himself for a party which he may or may not attend. He always comes back with some evidence of the adventure he goes on that relates to the costume he chose.

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Is it time for you to become the Head of Product?

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this weekโ€™s newest, belowโ€ฆ.

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The Next Generation of Customer Success Leadership

Gainsight

Which starship Enterprise captain is your favorite: Kirk or Picard? I embedded a poll here just for kicks; can’t wait to see the results. (If your captain is losing, share this post with your Trekkie friends! And my apologies to Archer, Pike, and Riker fans.). Choose your captain. James T. Kirk. Jean-Luc Picard. I like them both, but I think it’s so interesting how different they are.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP โ€“ your data โ€“ to build a defensible AI strategy fo

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Why youโ€™re better off exporting your data to Redshift Spectrum, instead of Redshift

Mixpanel

I’m a Software Engineer at Mixpanel, working on our data export pipeline. My focus is on making it as easy as possible to send the data you collect in Mixpanel, to your destination of choice. A couple of months ago, we released a connector that sends data from Mixpanel to Amazon Redshift Spectrum, Google BigQuery, Snowflake, Google Cloud Storage and Amazon S3.

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Why QA is an important tool for product excellence

ProductBoard

When I started working at productboard a few months ago, there werenโ€™t yet any proper QA processes set up. You might say the whole thing was a hack. There was a small amount of automated testing coverage, and one of our product managers performed most of the other tests manually. When developers found some time, they managed to hack a few additional automated test scripts.

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Insight Behind TikTokโ€™s Rapid Growth in Japan

freshtrax

What is TikTok? TikTok is a video-sharing app which allows users to upload 15-second-long videos, often times of lip-syncing or dancing with music. This app is popular in the US, but recently, became extremely popular in Japan. At the end of January 2019, TikTok officially announced their monthly active users (MAU) in Japan for the first time at 9.5 million users.