Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In
Product Talk
AUGUST 14, 2019
Sat.Aug 10, 2019 - Fri.Aug 16, 2019
205 
Not All Metrics Have to Be Actionable (Gasp!)
ProductCraft
AUGUST 16, 2019
Everyone loves a good metric. As product managers, we probably proudly proclaim that we are getting better at making decisions based on data rather than gut instinct. How everyone gathers, visualizes, and uses information — in product management and beyond — has certainly changed for the better over the years. In the past, we were. Read more » The post Not All Metrics Have to Be Actionable (Gasp!
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How product teams can build effective customer feedback loops
ProductBoard
AUGUST 13, 2019
A lot of companies know how to collect customer feedback. But the real struggle is knowing how to create continuous feedback loops that provide valuable, actionable information that can inform strategic objectives. In this article, we’re going to see: How continuous feedback loops can improve your product The best ways to collect customer feedback How to engage customers with surveys What to do.
How to Reduce the Product Backlog Size
Roman Pichler
AUGUST 13, 2019
Split the Product Backlog. Faced with an overly long and detailed product backlog, investigate if it does describe one cohesive product. Over time, products can serve an increasingly heterogeneous market and provide a large number of different features, some of which may not be used by all users. If that’s the case for your product, then reduce the product backlog size by unbundling one or more features and releasing them as products in their own right, like Facebook did with Messenger in 2014.
Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
8 Tips for Building an Executive-Facing Roadmap
ProductPlan
AUGUST 13, 2019
Product roadmaps shouldn’t be created with a one-size-fits-all approach; each audience needs varying levels of detail and transparency. The dates you show customers may not be the same ones shared internally, the product development team requires more granularity than salespeople, and a customer-specific roadmap prunes away anything irrelevant to the client in question.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Automated customer service should be personal
Intercom, Inc.
AUGUST 13, 2019
Automated customer service isn’t a new concept. We’ve all navigated our fair share of automated phone menus or interacted with support bots to get help. But much has changed, both in usability and customer perception. Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human.
Product Management: Leading by Trust
Product Management Unpacked
AUGUST 15, 2019
Greg Coticchia, the executive director of Carnegie Mellon University’s new Master of Science in Product Management program, was recently a guest on The Pitchwerks Podcast , a weekly audio show hosted by Scot MacTaggart that talks about sales, marketing and startups. During the show, the dynamic duo discusses some of the nuances related to a career in product management including why leading by trust is critical for being a great product manager.
Platform Management by Brandon Chu
Mind the Product
AUGUST 16, 2019
At #mtpcon San Francisco, Brandon Chu, VP of Product at Shopify, provides some insight into what he considers the most interesting challenge in his career: managing platforms. In this talk he shares what platforms can mean for our product strategies, and what his team learned as they discovered how to build a platform at Shopify. What are Platforms?
How the cloud is reshaping small business productivity
Lead on Purpose
AUGUST 10, 2019
Guest post by Shyamal Parikh According to a research by Cisco, cloud data centers will process 94% of workloads by 2021. Businesses are changing the way they work.
Entity Resolution Checklist: What to Consider When Evaluating Options
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Lean UX author Jeff Gothelf on why design must have a seat at the table
Intercom, Inc.
AUGUST 15, 2019
? ?. If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. Author Jeff Gothelf sees this all the time in his work as a consultant for medium- and large-sized companies, and it inevitably leads to a culture clash where designers feel unvalued.
1 in 100 #prodmgmt
The Product Guy
AUGUST 13, 2019
Not too long ago I had the pleasure of sitting down with 100PM to talk about my product management experiences and journey. I cover a lot of ground in this podcast, from founders as product people to effective product training to MUCH MORE! Check it out @ [link]. Enjoy! Jeremy Horn. The Product Guy.
Enabling Outcome-Oriented Product Organisations Through OKRs by Sonja Mewes
Mind the Product
AUGUST 16, 2019
While most product people can agree on the attributes of an effective goal, turning them into tangible results is a different story. Goals quickly lose their effectiveness when product teams are not able to link them to the actions of their daily work. However, before you join in the OKR hype, it makes sense to take a couple of steps back. In this MTP Engage Hamburg talk, I use the learning journey of the (fictional) start-up Analytico to walk through the stages of getting started and scaling ob
Scrum First Principles
The Product Coalition
AUGUST 12, 2019
TL; DR: Scrum First Principles Popularized by Elon Musk, utilizing first principles thinking to solve problems in an innovative, creative, and less biased way has proven popular in the tech community. Given that its sibling empiricism is an integral part of Scrum as a framework, applying Scrum first principles thinking is also a useful exercise. Learn more about how to Elon Musk the Scrum Guide.
The Big Payoff of Application Analytics
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Practical techniques for increasing team success
Lead on Purpose
AUGUST 15, 2019
Practical techniques for increasing team success Teamwork is a key factor when it comes to creating workplace success. No doubt individuals with incredible talent can accomplish great things on their own.
Focus on the Product Team and Everyone’s Legacy
The Product Guy
AUGUST 13, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
The Daily Standup is Broken, What Should You Do Now?
Mind the Product
AUGUST 12, 2019
The standup meeting, or daily scrum, as a team information-gathering staple has evolved into dogma , and especially tech dogma, over time. Not only did it seem like everyone was doing standups as their default way of conveying project context, it felt like there wasn’t an alternative. This was the path of the agile startup, midsize business, and the looking-to-feel-smaller enterprise for many years.
Can Product Work Be Done Remotely?
ProductCraft
AUGUST 13, 2019
A lone engineer codes feverishly in a dimly-light room, drinking a caffeinated beverage and typing until their hands hurt. That dimly-light room is located in their home, the perfect environment for writing code. That’s probably what you’d see if I asked you to visualize what an engineer looks like at work. Either that or someone. Read more » The post Can Product Work Be Done Remotely?
IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec
First Round Review
AUGUST 13, 2019
NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will be invaluable for any founder finding themselves at this very same crossroads.
Clear Product Outcomes
The Product Guy
AUGUST 11, 2019
How can you have a great product if everyone is not on the same page. One of the great problems is overcoming the challenge of communication clear product outcomes. Watch and learn more from product management expert, Don Ross.
Are Watch Product Managers Almost Out Of Time?
The Accidental Product Manager
AUGUST 12, 2019
Change is happening and watch product managers need to learn to deal with it Image Credit: Barron Fujimoto. So here’s an interesting question to kick things off: do you wear a watch? Not all that long ago, the answer to this question would have been pretty much “yes” for everyone. I mean, how else were you going to be able to tell what time it was?
How to use email marketing to improve product adoption
Mixpanel
AUGUST 12, 2019
At Mixpanel, we use our product internally to track critical business metrics. We “dogfood” it as much as we can: to measure product use at the account level with Group Analytics , onboard new customers using Mixpanel Messaging , and test subject lines in our blog newsletter. But until recently, we had to rely on Marketo for some email campaigns where “dogfooding” Mixpanel wasn’t the best option.
A Comprehensive Checklist to Revamp Your Website & Increase Profitability
Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!
NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec
First Round Review
AUGUST 12, 2019
NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will be invaluable for any founder finding themselves at this very same crossroads.
What exactly does a Product Manager do? Redefining Product Management function
NextBigWhat
AUGUST 10, 2019
There has been an array of definitions for the product management role – mostly derived from the standard one (shown below), which I believe isn’t the most accurate definition of Product Management role as of today. Product Management Role Definition (courtesy Atlassian blog). That is, product management intersects between UX, Tech and Business functions.
Andreas Klinger on why remote teams have an unfair advantage
Miro
AUGUST 15, 2019
Andreas Klinger on why remote teams have an unfair advantageThe number of remote teams is growing, and they have specific needs. In this market, AngelList, a platform for startups, angel investors, and job-seekers looking to work at startups, has a special position — it has a remote team spread all over the world and also creates digital products for other distributed companies.
The Problem is The Choice: The Frontier of A/B Testing
AB Tasty
AUGUST 14, 2019
Do you run A/B tests on your website? Are you sure you're making the best decisions when it comes to statistical certainty, loss and gain? This article was originally posted on AB Tasty as The Problem is The Choice: The Frontier of A/B Testing.
LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms
First Round Review
AUGUST 14, 2019
Even the smallest startups have a lot to gain from getting internal comms right. We've rounded up the Review's six most effective tactics for crafting crystal-clear messaging and facilitating feedback from your most important audience.
Product manager vs. project manager: What’s the difference?
ProductBoard
AUGUST 16, 2019
French poet, Antoine de Saint-Exupéry, once said, “If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.” You may interpret this in a way that’s directly meaningful to you. But I think at its core is the idea that leadership and alignment come from creating a vision, setting a course.
Catch Software Pirates with Honey, Not Vinegar
Revulytics
AUGUST 14, 2019
Consider it a compliment that a company wants to use your software product, even if it’s an unlicensed version. After all, despite the financial hit, the culprit could have chosen a competitor’s product. But you obviously can’t let the free ride continue. So once you’ve identified unpaid use or the overuse of a paid license, instead of threatening legal action, take the opportunity to nudge the company about the benefits of proper licensing.
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