Sat.Apr 11, 2020 - Fri.Apr 17, 2020

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Product Teams: Help Your Company Navigate COVID-19 With This One Simple Process.

Gainsight

Unless you are in one of a few select industries — video conferencing, distance learning, security or certain healthcare companies etc. COVID-19 is likely to put a big dent in your growth. Much worse, companies are at high risk of losing the customers they already have.

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Competitive Analysis: How Product Managers Can Pinpoint Which Competitors Matter Most

280 Group

This article discusses the big picture of Competitive Analysis and how you can get a thorough understanding of the competitive landscape. Join our upcoming webinar, Beat the Competition, Part 1: Nine Tools to Know Thine Enemy , where we’ll continue the discussion on identifying which competitors matter most, and how to deeply understand your key competitors. “ If you know the enemy and know yourself, you need not fear the result of a hundred battles.”.

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Marketing Data: 5 Steps to Move Your Business Forward

Indicative

Marketing teams have navigated more change in the last 3 years than they have in the last 50 — and in 2020 and during the crisis that now exists, the rate at which companies encounter new decision-making terrain is accelerating. . That’s why simply collecting data isn’t enough for your business to make sense out of it. Every marketing decision is a series of tradeoffs — if you choose one path, you leave another behind.

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Product Ops by the Numbers

ProductCraft

Editor’s note: This article originally appeared on the Pendo blog. Ever since we began exploring the rise in product operations (product ops), we’ve been hearing stories about how the function has revolutionized product teams. And it’s not just the Baader-Meinhof Phenomenon (aka recency bias) at work here. We’ve opened the door to a new conversation, and product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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An MVP Can Save Your Product’s Life

The Product Coalition

An MVP (minimum viable product) significantly increases the chances for your product to win engagement from real customers and break into the market. You just need to create a bare bones version of the product, show it to consumers, clean up its failures, and most importantly, discover what features your customers truly value. Sounds easy, right? But building your MVP carries some challenges.

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The Difference between Impact Mapping and… – Product Thoughts #164

Tim Herbig

Over the years, I’ve developed and refined my own interpretation of Impact Mapping (learn more about that here). But especially during my training and talks, I often get questions about how Impact Mapping relates to other frameworks out there. So, this email is an attempt to clarify some of these questions. Both, from my perspective, … Continue reading "The Difference between Impact Mapping and… – Product Thoughts #164".

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Five challenges of remote user research and how to deal with them

Userzoom

Remote user research and testing has never been more at the forefront of UX researchers’ minds and toolkits. Whether adopting remote out of necessity or choice, remote UX research has many pros and cons, and just like any other methods that involve people, there’s a fair share of tales about how remote interviews can go… oh so wrong. Here are a few common issues with remote user research and some helpful guidance on how to deal with the things that inevitably go wrong. 1) No control over y

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How Designers Improve Product Quality

Modus Create

I fell in love with design because of the beautiful mockups I would see on sites like Behance and Dribbble. Detailed design specs impressed and inspired me equally as much — so thoughtful and comprehensive. But, guess what? As a designer, your design specs actually don’t mean squat. At least, relatively speaking. Specs don’t make money or determine product quality.

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A PM’s dream-come-true: Triaging issues and feedback from Usersnap to Jira

Usersnap

As a product owner, you love feedback. But you might not jump with excitement about having to triage these requests and issues for the preparation of your upcoming development sprints. We get it, bugs and feedback can get messy, and there are a handful of tools you work with, making the process even more tedious. There’s great news: Usersnap’s latest updates on the Jira Server and Cloud integrations allow you to easily triage all collected items to Jira’s backlog for your upcoming to-do list.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Product Management Jobs: Quick Starter Guide

280 Group

The Coronavirus pandemic has left many in the product management community without a job as their companies reacted to the drastic market impact. But there are companies who are hiring ! So, what is your plan for your next strategic role? I have posted several blog articles over the last few years on job search related topics. I encourage you to read through these to refresh your memory on how to get started.

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Leading your support team through a crisis

Intercom, Inc.

“A team takes its tone from its leader,” says our Global Director of Customer Support Kaitlin Pettersen. When an unprecedented crisis like COVID-19 hits how do you provide your team with the guidance they need? Your support team is likely experiencing an array of unprecedented stressors right now, like tackling high conversation volumes, resolving stressed-out customers’ issues, and abruptly transitioning to working remotely.

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A Primer on Business Strategy From Hamilton Helmer's 7 Powers

Sachin Rekhi

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. We've continued to refine our understanding of the definition of product/market fit, developed customer discovery techniques that can help guide us to product/market fit, as well as established several benchmarks to assess whether we've achieved initial fit.

Strategy 212
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Stories from the ProductTank Community – Brisbane

Mind the Product

ProductTank organisers Jase Clamp and Louise Flynn give us a snapshot of the Brisbane product scene and reveal something the rest of us have been missing! What is it that motivates you to run ProductTank meetups? In running ProductTank we’re able to help our friends and product people in Brisbane to be happier in their work. It’s also an opportunity to build capability in Brisbane for great Product people, especially the ones that don’t know yet that they are great Product peop

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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3 Year Old Shoes …. and Bob

The Product Guy

Have you thought about how a 3 year old approaches the world to become a better product person? Well, you should. Watch and learn more from product management expert, Tanya Koshy.

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Enhance Mobile Customer Connections Using Emotion Data

Alchemer Mobile

It’s an interesting time to be in marketing and product management. Globally, brands are anticipating the timing of return-to-business as the world grapples with COVID-19, as well as what the “new normal” will mean for customer engagement. Product and marketing leaders are faced with high levels of fear and uncertainty, oftentimes accompanied by slashed budgets.

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Essential and Non-Essential Customer Problems

Product Management University

The terms essential and non-essential are now part of our new lexicon as we fight the coronavirus pandemic. Essential and non-essential businesses. Essential and non-essential goods and services. And now, essential and non-essential customer problems. For all of us product professionals, we need to quickly assess the extent to which the problems we were solving for customers a few months ago are still essential.

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Weathering the Emotional Storms of a Crisis — A Tactical Guide for Individual Contributors and Managers

First Round Review

At work, we're often expected to leave our emotions at the door and maintain a composed, "professional" exterior. But in the midst of this crisis, putting our emotions away in a tidy box until the end of the workday is no longer an option. Liz Fosslien, one-half of the duo behind the book "No Hard Feelings: The Secret Power of Embracing Emotions at Work" and head of content at Humu, has long preached the benefits of bringing more of our authentic, emotional selves to work.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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The Rule of Seven

The Product Guy

Whether you’re the first product manager in an early stage company or one of hundreds in a late stage company it’s important to understand different ways to organize your teams for success. In this talk we’ll discuss different team structures and how to avoid some common pitfalls that arise as small group behavior gives way to large group behavior.

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Coronavirus Business Impact: A Startup Disaster or a Big Opportunity to Innovate

The Product Coalition

Probably, not so many of us are talking about it, although the web is crowded with discussions sparkling around the novel coronavirus outbreak. How will it look like?—?the Postcoronavirus Business World? How many startups will survive the COVID-19 economic crisis ? How not to give up during the global crisis ? And what’s most important?—?what are the undeniable reasons proving that the “ black swan of 2020 ” can be not only a big business disaster but also a big opportunity ?

Startups 131
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Product In the Time of Cholera*

Mironov Consulting

I have about a dozen coaching/mentoring calls each week with product leaders, and the tone of those calls has just shifted. Through March and early April, most of the discussions were about making sure our workmates/family/friends were safe and able to connect virtually. This week, we’ve talked more about how COVID-19 and sheltering-in-place will shape near-term product decisions.

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Creating Cognitively Diverse Teams by Rakhi Rajani

Mind the Product

As a Psychologist, Rakhi Rajani, explores the intersection between human and machine intelligence. In her MTP Engage Manchester talk in February 2020, she covered how we can go about creating cognitively diverse teams to tackle the big questions of the future. Here we recap her key points, including: In a world of commercial space travel and autonomous vehicles, human behaviours are changing – we need teams that can work on these new futures.

Travel 115
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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Different POV's from Engineering to Product and More

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Person & Leader, Jenna Gaudio. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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Free Online Course Materials for the Business Model Canvas and Value Proposition Canvas

Strategyzer

In the last two weeks we have been inundated with emails from teachers, lecturers and professors struggling to move their classes from an in-person environment to an online setting.

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Why cross-cultural design really matters

Imaginary Cloud - Design

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. This is even more highlighted when designing for international target groups, where users’ cultural background may be neglected.

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Pivoting Your Product Line for the Greater Good: Lessons from New Balance, Dyson and Others

Pragmatic Marketing

It is no longer uncommon for companies around the world to cease production on the products that made them famous in favor of manufacturing tools needed to fight COVID-19. Since before the virus was declared a global pandemic, companies were shifting gears to meet the exploding need for formerly commonplace objects like hand sanitizer, protective face masks and disinfectants. “The demand is so great, that we’re not prepared for the supply,” said Gretchen Hover, co-founder and m

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Why You Don’t Have to Be a Rocket Scientist to Think Like One

Nir Eyal

The post Why You Don’t Have to Be a Rocket Scientist to Think Like One appeared first on Nir and Far.

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All You Need to Know About Product Management in Ten Videos

The Product Coalition

When it comes to understanding more about the role of a product manager, it’s important to get a range of different voices, as not all… Continue reading on ProductCoalition.com ».

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[Case Study] How Touchright Software saved hours of dev time after switching from Walkme to Userpilot

Userpilot

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. Touchright helps letting agents, property managers, inventory clerks and contractors produce property reports with ease, and in less time.