Sat.Apr 18, 2020 - Fri.Apr 24, 2020

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Couldn’t Care less About Your Industry? Good.

Mind the Product

Why is having no passion for the industry you work in potentially a huge benefit when it comes to building products? In Product, the user is number one. We must get to know our users inside-out, live and breathe their worlds in order to spot where we can solve problems to make their life better, easier, or more enjoyable.

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Agile Transformation: How to Leverage Product Management

280 Group

Steering an Agile Transformation should not be confused with simply adopting Agile software development principles. Rather, it is about transforming an entire organization—Product Management, Development, IT, Customer Support, Sales, etc. Everyone must be ready to react to customer and market changes, and ensure they are working on the right task at the right time.

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Optimize for Respectful Remote Meetings

Johanna Rothman

I've had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. When that occurs, they miss the ability to optimize on our separation by choosing how to treat people and by how we create a meeting environment.

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Feature Surveys: The Secret to Building the Best Product You Can

Userpilot

The one question SaaS Product teams around the world are losing sleep over now is: “How can we make our product even better?” If you want to know the answer, the simplest way is to ask your customers. But that’s actually when things become complicated…You can’t just ask your customers if you have a few thousand users on board. You would drown in qualitative data and probably never reach any conclusions.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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The Problem with Long-Term Roadmaps

The Product Coalition

Spanning up to 24 months of planned features and functionality, long-term roadmaps are a conventional staple in development offices. They’re also inherently problematic. But how can something that everyone uses not prove useful? You need to plan somehow?—?and roadmaps keep your software on track. At face value, they seem like a good idea. Here, we explain the problem plaguing long-term roadmaps.

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How to Prepare Your Product for Use in Isolation

Gainsight

In the SaaS industry, it’s always been our job to provide flexibility and accessibility through our products. Remote work isn’t new. The products we create have fueled telecommuting ever since the inception of software-as-a-service. However, we’ve entered a time where work-from-home is more prevalent than ever and the global environment we work in is like nothing we’ve ever experienced.

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How a simple Product spec can unify your company and make your product a success

BrainMates

As an Aussie-expat based in San Francisco, I briefly took a passing interest in baseball. One of the many, many statistics leagues track is called a batting average – the ratio of times a batter actually hits the ball into play. The best batting averages top out in the mid 30% range. Getting up to that level puts you in elite company. Imagine if product management was like this.

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Reading list: Know your customers

Intercom, Inc.

Our mission, as we have often discussed, is to make internet business personal – that goal underpins everything we do and build. One key aspect of forging these personal relationships is not just that customers feel they have a personal connection with a business, but that businesses can actually benefit from knowing their customers. The reason real-world businesses can thrive by having good relationships with their customers is not just down to loyalty and trust, though that is important, but a

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How to up your product skills compared to your colleagues

The Product Coalition

When transitioning to a product role, what skills you have and what you missing depends on your previous role. Here’s what you need to do Continue reading on ProductCoalition.com ».

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Remote Discovery – Teresa Torres on The Product Experience

Mind the Product

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – to come back on to the podcast and chat about how to make sure that, despite everything that’s going on, you continue to incorporate discovery into your pra

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Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Alchemer Mobile

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users.

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H.O.M.E: Health and wellness in the great indoors

Intercom, Inc.

As the saying goes “home where the heart is” and for now, it’s where you’ll find the office and the school and the shops and concerts too. H.O.M.E. is a special four-part series on Inside Intercom exploring what that means for various facets of life and learning how people across many industries and countries are managing to persevere with the help of technology.

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Responsible in Product Management Recruiting

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Visionary, Harpal Singh. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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WEBINAR: How To Become a Star Problem Solver By Focusing On Customer Outcomes

Product Management University

In this 30-minute webinar, you’ll see real-world examples that illustrate how the context of solving customer problems completely changes when the focus is on customer outcomes instead of just the problem itself. Learn how a stronger focus on customer outcomes helps you uncover and solve higher-impact problems and deliver solutions with greater strategic value to the customer organization and yours.

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Hypothesis Driven Validation By Nate Archer

Mind the Product

In this ProductTank Toronto talk, Nate Archer, now Senior Product Manager at Ada shares with us a systematic approach to validating an idea by breaking it down into testable hypotheses. His key points include: Origins. Purpose and Value. Process. Case Study. Watch the video to see his talk in full. Or read on for an overview of his key points. The Origins of Hypothesis-Driven Validation.

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How to Maintain Team Culture in a Remote Team

Product Management Today Submitted Articles

It’s becoming more apparent that location doesn’t drastically impact team culture. Influential culture can manifest anywhere.

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Explaining the "WHY" Better

The Product Guy

Presenting the right set of data to your stakeholders and explaining why is critical to your current and future success in product. Watch and learn more from product management expert, Amin Bashi.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Our next chapter: Bringing teams together, wherever they’re located

Miro

Our next chapter: Bringing teams together, wherever they’re locatedTeamwork has always been at the heart of everything we do here at Miro. We operate a distributed headquarters, with leaders and employees spread across four time zones and five hubs. That’s why we’ve codified “Play as a team to win the world” as one of our […]. The post Our next chapter: Bringing teams together, wherever they’re located appeared first on MiroBlog | A blog by Miro.

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Coping Through COVID: Shifting Focus and Acknowledging Unknowns

Mind the Product

Throughout this new series , we’ll be sharing the stories, learnings and experiences of product people dealing with COVID-19 right across the globe. In this first instalment, Kara Chiles, Senior Director of Consumer Products at Gannett , explains how the product team behind the largest local newspaper company in the United States has been adapting.

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The Best Virtual Product Events to Attend in 2020

ProductCraft

Back at the beginning of the year, we made a list of all of the product conferences you should attend in 2020. However, recent events have caused many of these great events to either be postponed or moved online. In this new and uncertain world, we thought we’d share a list of high-quality virtual product. Read more » The post The Best Virtual Product Events to Attend in 2020 appeared first on ProductCraft by Pendo.

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How I Hit the Ground Running in Product

The Product Guy

Guest Post by: Ralph Bautista (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Chris Butler ]. There are several ways to get into Product Management, the majority of folks stumble upon it by choice or because their organization needed to fill that role and you were the best candidate at the time. Either way, the role is relatively similar across the board.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How Biteable CEO Brent Chudoba held a remote leadership offsite using Miro

Miro

How Biteable CEO Brent Chudoba held a remote leadership offsite using MiroWhen I became CEO of Biteable in February, I knew it’d be a challenge to lead an internationally distributed team. Biteable is the world’s leading video maker and in my first month with them, I flew over 20 hours across the world to meet […]. The post How Biteable CEO Brent Chudoba held a remote leadership offsite using Miro appeared first on MiroBlog | A blog by Miro.

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Leadership Without Authority By Aeneas McDonnell

Mind the Product

In this ProductTank London talk, Aeneas McDonnell , Director of Product at The Times and Sunday Times shares with us some guidelines on how we as product people can be leaders without having clear authority. His key points include: Anyone can be a leader. Positioning to lead. Skills. Leading through levels. Watch the video to see Aeneas’s talk in full.

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Ken Sandy on the 5 superpowers of outstanding product managers

ProductBoard

Written by Ken Sandy, experienced product leader, author of “The Influential Product Manager,” and industry fellow and lecturer at UC Berkeley, where he teaches the engineering school’s first product management course. What distinguishes an outstanding product manager from a good one? I thought a lot about this question when writing my book, The Influential Product Manager.

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“Everyone has a part to play” Interview with Naomi Williams, UX Researcher at William Hill

Userzoom

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. As they state: “We’re on a mission to stamp out cognitive bias and make our products the best they can be.” Recently we chatted to Naomi Williams , an experienced UX Researcher at William Hill, to discuss how the online betting and gambling company puts user research and testing into practice, as well as the organisational set-up of UX and its b

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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How to avoid isolation when working remotely

Miro

How to avoid isolation when working remotelyRemote work isn’t just a growing trend anymore – it has rapidly become a necessity for businesses all over the world. While many are adapting to working from home for the first time, even teams that are already remote are having to adjust their routines and mindset. They are […]. The post How to avoid isolation when working remotely appeared first on MiroBlog | A blog by Miro.

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Measuring the real world impact of UX during a global pandemic

TryMyUI

How did Canada's Revenue Agency use UX to positively impact the lives of countless Canadian citizens in need of emergency financial aid due to the COVID-19 pandemic? The post Measuring the real world impact of UX during a global pandemic appeared first on TryMyUI Blog.

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Keep Abreast of the Top Mobile App Development Trends in 2020

The Product Coalition

Mobile App UI Design by Fireart Studio Mobile app development is one of the fastest-growing and evolving industries today. Regardless of a business domain, type, and company size, your brand will likely face the moment when it needs a mobile app to connect with customers and establish better relationships with your target audience. To build a successful mobile app that stands out from its competitors in the app store, you need not only have a great app development strategy but also be aware of t