Sat.Jul 04, 2020 - Fri.Jul 10, 2020

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Dispelling the Biggest Fallacies of Product Management

Mind the Product

Product Management has become an incredibly sought-after career path for people with all kinds of backgrounds and expertise and, while the discipline is crucial to the success of modern business, it’s still very much in a state of development. As a result of all of those factors, it’s very easy to discover myths and product [.]. Read More. The post Dispelling the Biggest Fallacies of Product Management appeared first on Mind the Product.

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Are Feature Teams or Component Teams Right for Your Product?

Roman Pichler

What are Feature and Component Teams? A feature team is a development team that implements end-user functionality end-to-end. Contrast this with a component team. Such a team owns an architecture building block, for example, a layer, a subsystem, or a collection of components or services, as figure 1 illustrates. Figure 1: Feature vs. Component Team.

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E-Learning Courses for Product Managers

ProductCraft

Many of us are spending more time at home than ever before. If you’d like to use some of that time to build up your product management skills, we’ve gathered a few of the most popular e-learning courses for PMs into the list below. Each is geared toward helping you be the best product person. Read more » The post E-Learning Courses for Product Managers appeared first on ProductCraft by Pendo.

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Opportunity Mapping: An Essential Skill for Driving Product Outcomes

Product Talk

The following is an excerpt from my upcoming book, Continuous Discovery Habits. It’s the opening to my chapter on Opportunity Mapping. Read to the end for an exciting new announcement. “To maintain the state of doubt and to carry on systematic and protracted inquiry—these are the essentials of thinking.” John Dewey , How We Think. “Structure is complicated.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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What Is a Minimum Lovable Product?

The Product Coalition

The product game has certainly changed over the last few years. Technology used to be such a novelty, back when phones still have keypads and if your video game stopped working you had to blow on the cartridge. How times have changed. Customers are much, much , harder to please than they used to be! Product Design has taken off in a way that no one could have predicted.

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When your product is your product team

Product Management Unpacked

Pendo’s chief product officer shares his take on product management leadership. “If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. Pendo offers a platform of tools that allows product managers to make their products better —whether they are at the beginning of their product roadmap deciding what to build or want to validate the direction for how their product evolves.

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Should Product Managers Know How To Code? (Yes/No)

The Basics of Product Management

Should product managers know how to code? (Yes/No) It can be any programming language, including SQL, Python, JavaScript, Ruby, etc. Yes No Submit. Let us know your opinion on whether product managers should know how to code. As soon as you hit “Submit” above, the results will be visible immediately. Thank you! Hypothesis Validation. Should product managers know how to code?

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#mtpcon but Not as You Know It – the Product Event of the Year

Mind the Product

With COVID continuing to put paid to our plans and the voice of Ross from Friends ringing in our ears, we’ve pivoted our ever-popular San Francisco and Hamburg conferences to bring you our brand new, online product event – #mtpcon Digital. Over three days (July 13-15), you’ll hear from some truly awesome product leaders as [.]. Read More.

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From Chaos to Cohesion: Implementing Lightweight Processes

ProductPlan

When you’re just getting things started, an anything-goes, Wild West attitude can sometimes be a positive. There’s so much new information coming in daily and so many assumptions that have yet to be validated that people are just winging it to get stuff done. It feels like any action is better than inaction. But organizations won’t last very long without incorporating some layers of process and procedures.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The end of “good enough” – and the rise of conversational support

Intercom, Inc.

Support has changed in innumerable ways, from the emergence of call centers ( yes, phones were novel once ) to the shift to social media. But one thing has not: what customers want. As consumers ourselves, we’re all too familiar with what our customers want – a convenient and personalized support experience. There’s little more frustrating than finding out you’re ticket #372876 or being subjected to Cisco’s “Opus No. 1,” the anthem of waiting on hold.

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The Maturation of B2B Product Management & Marketing: Are We Keeping Pace?

Product Management University

Is the maturation of B2B product management and marketing keeping up with the demands of the market? B2B technology companies today bear little if any resemblance to those of the mid to late 90’s, yet a big chunk of the industry is still practicing product management and product marketing the exact same way it did 20-25 years ago. Throw in the COVID-19 pandemic and everything has changed for most of our markets (and us)?

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How Influential Leadership Builds Winning Products – Oluwatobi Otokiti

Mind the Product

An inspirational first-time talk from Tobi Otokiti asking us as product managers to consider ourselves as the product. See yourself as a product leader, not just a manager, and genuinely care for your team. Don’t be the aloof CEO of the product, but become a team player and get excited about your product – it will [.]. Read More. The post How Influential Leadership Builds Winning Products – Oluwatobi Otokiti appeared first on Mind the Product.

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Leading with Empathy, Trust & Transparency

The Product Guy

Product managers are challenged to influence without formal authority and often serve as the “go-to” person for cross functional teams. Learn how a combination of leadership tactics and agile methodologies can help you lead a high functioning team that ultimately comes together in peace and harmony, delivers software every week, and does a retro every time to figure out how you can improve.

Agile 165
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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IS THE PRODUCT MANAGER ACTUALLY THE INTELLIGENCE OFFICER OF THE COMPANY?

The Product Coalition

Is the product manager actually the intelligence officer of the company? As a child, I loved reading fiction books such as “The secret seven”, “The famous five”, “Hasamba” and such. I also loved all the Agatha Christie books and movies. As I was a curios kid (and today curious man), I used to learn and read about a variety of subjects?—?from history through science and nature.

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How to Create Business Requirements That Improve Product Marketing & Sales Proficiency

Product Management University

Here’s how to create business requirements that help product marketing and sales do a better job of positioning and selling value. First, remember that the reasons you build new products and features are the same exact reasons the market buys them. Zero difference! Context is the key. It not only gives design and development teams clear and quantifiable value targets, it also makes your value story easier to communicate to the market.

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Developing Presence and Confidence: Advice on Vocals, Gesture and Movement

Mind the Product

Advice on vocals, gesture and movement when public speaking from Olena Skyrta, co-founder of Speak2Me. Confidence and presence play a big part in presentation success but they don’t come naturally to everyone. In fact, three in four people have a fear of public speaking and, for a long time, I was one of them, I used to [.]. Read More. The post Developing Presence and Confidence: Advice on Vocals, Gesture and Movement appeared first on Mind the Product.

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50 Inspirational Quotes on Customer Experience to Guide Your Way

Usersnap

Customer experience is a topic that almost anyone can relate to. Yet it’s not easy at all to do a cracking job. If you’re just starting out in CX, or you’re feeling a bit lost on the way, here are 50 to-the-point quotes on customer experience to help you get (back) on track. Ian Golding. A jigsaw puzzle is an extremely good analogy for the customer experience… you can only see the picture if you put the pieces together.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Test Styled Components in Your React App

Split

The design of your application can define its success; therefore, as a developer, you need to think about how to organize your CSS to have the greatest impact. The traditional way to organize CSS files in your React app is to import them into each component that is using that style and then assigning styles with a className. There are tools out there like Sass and Less that help you with this division of styles, and break them down for you into separate stylesheet files.

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How To Fix Twitter's Business Model

Strategyzer

Recently, social media platforms have been heavily criticized for perpetuating false and misleading information. We wanted to dig deeper and understand why. Currently, the business model of these platforms is based on advertising revenue, which is all about engagement. The algorithms used by these platforms understand the best way to get the greatest number of clicks is through outrage, even if its perpetuated through falsehood.

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What Makes A Good Product Manager? by Moe Ali

Mind the Product

In this ProductTank Toronto talk, Moe Ali – currently the CPO at Airborne – gives us some insights into the classic archetypes and characteristics of a good product manager, covering: The balance of product discovery vs delivery Some of the archetypes of product managers What practices make a good product manager Product Discovery vs Delivery A typical [.].

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6 Product Managers Who Became CEOs-and How!

The Product Coalition

While some may say that a Product Manager is ‘the CEO of the product’, that’s not entirely true. Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. But there are numerous differences that keep these two roles separate. As a Product Manager, you have very little authority.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities. It forms a key foundation for my Pragmatic Learning Network course, Level Up Power Skills: Influence, Lead and Develop Yourself Differently.

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Managing Churn in SaaS Business With A Focus On Customer Success

Gainsight

Churn (the amount of revenue lost from a company’s existing customer base each year) is a metric that rises to the top of most SaaS leaders’ minds; it is one of the most commonly tracked metrics in SaaS businesses. As a SaaS leader, some elements of churn are structural. However, there are also decisions you can make that affect churn. We recently interviewed ~50 leaders at mid-sized SaaS companies, to identify decisions they made that did or did not affect churn.

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Qualitative Intelligence by Mitchell Gillespie

Mind the Product

In this ProductTank Toronto talk, Mitchell Gillespie (Director of Product Management at Wave HQ) shares some thoughts on what he calls “qualitative intelligence” As product managers are constantly striving to understand why their customers and stakeholders behave in certain ways, they are often in dire need of high-impact qualitative understanding.

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The “All My S**t’s in There” (AMSIT) Factor?—?a SaaS product theory

The Product Coalition

Stickiness. There perhaps isn’t a more precious gem to the SaaS business model than the concept of Stickiness. Continue reading on Product Coalition ».

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities. It forms a key foundation for my Pragmatic Learning Network course, Level Up Power Skills: Influence, Lead and Develop Yourself Differently.

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“How to….” undertake a competitor analysis

BrainMates

Updated July 2020. A competitor analysis is one of the fundamental things you should do before you launch a new Product or business. Here’s the six-step process we follow to measure the competition. How to undertake a competitor analysis. As Product Managers, having solid knowledge of our rivals and their activity in the marketplace helps us make better decisions during the strategic product planning phase.

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You Are the Product – Kristina Walcker-Mayer on The Product Experience

Mind the Product

Product people have a lot of things in common: we’re curious, we like connecting the dots, we try to solve more problems than we create, we get bored easily, we’re pretty social (even if we also identify as introverts), and we enjoy looking at things at both a tactical and strategic level. Unfortunately, we’re also [.]. Read More. The post You Are the Product – Kristina Walcker-Mayer on The Product Experience appeared first on Mind the Product.