Sat.Aug 22, 2020 - Fri.Aug 28, 2020

article thumbnail

The Ultimate Tech Guide For Effective Practice Management

Arkenea

Technology has proven to be integral for ensuring practice efficiency. Here's the complete guide for you to unlock the same within your medical practice. The post The Ultimate Tech Guide For Effective Practice Management appeared first on Arkenea.

article thumbnail

Stakeholder Management for PMs

ProductCraft

In one of my previous ProductCraft articles, “Your First 30 Days on the PM Job: Strategies for Success,” I emphasized the fact that any product management position is a leadership role and one that requires leading by influence rather than authority. Additionally, the article suggested that one of the very first things a PM joining. Read more » The post Stakeholder Management for PMs appeared first on ProductCraft by Pendo.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Brand Identity For Product Management & Product Marketing: 5 Components

Product Management University

Strong brand identity builds trust and motivates people to buy your products and services. In B2B organizations the same concepts apply to product management and product marketing teams for the same reasons. If you lead a product management or product marketing team, creating a strong brand identity allows you to define your value to the organization and establishes the criteria by which you want to be held accountable.

Branding 165
article thumbnail

Conversational design for better products

Intercom, Inc.

We all know what a conversation between two people sounds like. “Hey, can you help me a sec?”. “Sure. What’s up?”. “I just can’t make sense of this dashboard.”. Human conversation is a sequence of verbal exchanges – what linguists call turn-taking. This rhythmic exchange is deeply hardwired into our social neurophysiology, as call-and-response bonding in animals is likely hundreds of millions years old.

article thumbnail

Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

article thumbnail

Trailblazing Women in Product Management: Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? I started my career in the technology space. I had a computer engineering background and my first industry experience was as a Software Engineer building financial products from a technology perspect

Banking 229

More Trending

article thumbnail

The Hidden Costs of Constantly Shipping new Things

Mind the Product

I worked for 8 years at a successful startup called Base CRM. It was acquired by Zendesk 2 years ago. During this time I saw the company take different approaches to many problems startups have, but one remained unchanged: unparalleled, obsessive focus on shipping new functionality. Lately, I’ve been thinking a bit more about a [.]. Read More.

Startups 246
article thumbnail

The future of support: 5 key trends that will shape customer care in 2021

Intercom, Inc.

As support teams look to the year ahead, there’s no shortage of priorities to juggle – from team efficiency, to customer experience, to business impact. New research from Intercom reveals how support leaders are striking a balance. Today support teams have a full plate. Customer expectations are on the rise and, at the same time, all parts of the business are facing increased pressure to operate more efficiently and at lower cost.

article thumbnail

Curiosity Driven Product

The Product Guy

Start with asking questions and being driven by your curiosity in at the start of any new product job. Watch and learn more from product management expert, Kirsten Jepson.

article thumbnail

Meet the MS in Product Management Class of 2020

Product Management Unpacked

Discover what's behind this year's outstanding cohort.

article thumbnail

Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

article thumbnail

The Fearless Product Manager, by Swapna Malekar

Mind the Product

In this ProductTank Toronto talk, Swapna Malekar, Senior Product Manager at RBC shares some insight into the makeup of a fearless product manager. The key points of her talk include: Admitting ignorance Pushing boundaries The ability to say no Admitting Ignorance In ancient times there was a period when maps of undiscovered places were filled [.]. Read More.

article thumbnail

Four steps to building engaged engineering teams

Intercom, Inc.

Engaged teams are the backbone of a healthy organization. When you’re on a team that is highly engaged, the team is humming. Product launches go smoothly, teammates have and resolve healthy conflicts naturally, and even big challenges are viewed as opportunities to improve and grow. The dynamic on the team seems to be one that just works. “One of the most important roles a manager plays on their team is building engagement” When you’re on a team that isn’t engaged, however, everythin

article thumbnail

What is Mobile Product Management?

Alchemer Mobile

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x.

article thumbnail

How To Deliver Meaningful Software

The Product Coalition

Maybe it started out well — but over time it grew stale. Or it was wrong from the very beginning. Despite the common belief that software… Continue reading on Product Coalition ».

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

A Guide to Product/Market fit

Mind the Product

The term product/market fit was popularised by the lean startup movement a few years ago and tends to be something we glibly trot out when referring to a runaway success or a miserable product failure. But what does it mean? How do we get to it? And what is the product manager’s role in maintaining [.]. Read More. The post A Guide to Product/Market fit appeared first on Mind the Product.

article thumbnail

Subscribing to the future with Zuora’s Carl Gold

Intercom, Inc.

?. The subscription model has revolutionized virtually every industry. But there’s another reality that businesses now have to contend with: the brief is getting harder and harder to nail. Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. To navigate the current minefield of growth, businesses need to shift their focus.

article thumbnail

How to Select the Next Best Test from the Experiment Library

Strategyzer

We are excited about the popularity of Testing Business Ideas. One of the main reasons we wrote the book was to get beyond just a list of experiments. Simply running a bunch of experiments to see what happens will create an illusion of progress. This can actually hinder your efforts in de-risking the business idea. Matching an experiment to the type of risk in your business strategy is still difficult for teams to grasp at the very beginning, but with some help, you can pick it up in no time.

Testing 143
article thumbnail

Features vs Products?—?What’s the Difference?

The Product Coalition

“That’s just a feature.” are the ultimate trigger words for any Product Manager. Continue reading on Product Coalition ».

article thumbnail

IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

article thumbnail

How to Cultivate Adaptive Product Leadership, by Jenn Kim & Sabin Sadeh

Mind the Product

In this ProductTank San Francisco talk, Jenn Kim and Sabin Sadeh, Product Leads at Potato, share a method for how product managers can recognize when things aren’t going according to plan and get things back on track. Watch the video to see their talk in full. Or read on for an overview of their key points: Effective product [.]. Read More. The post How to Cultivate Adaptive Product Leadership, by Jenn Kim & Sabin Sadeh appeared first on Mind the Product.

article thumbnail

Why product usage data is the key to unlocking user insights

Mixpanel

Today’s digital economy relies heavily on software products that make generating and collecting data easier than ever before. In fact, the total number of publicly available mobile apps is estimated to be around 9 million, with each app generating tons of data on the behavior of each of its users. But, of all the data created across the entire user journey, product usage data is arguably the key to unlocking user insights.

article thumbnail

3 Strategies to Improve Your Customer Retention Rate

Amplitude

The difference between a healthy, growing business and one that does not scale comes down to your customer retention. Retention reinforces monetizations, helps acquisition and is the real secret to true growth. Below, we share how to calculate your customer retention rate along with three strategies that will increase your customer retention. How to Define Customer Retention Rate.

article thumbnail

5 Steps To Write The Perfect Business Blog Post

The Product Coalition

Let’s start with Step 0: Understand that Blogging Is a Serious Business. Continue reading on Product Coalition ».

Blog 157
article thumbnail

A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

article thumbnail

Mindset – Blaming the framework, core team communication, and remote working with Matt LeMay

Mind the Product

Watch on YouTube | Listen on Soundcloud | Watch on Vimeo | View other Mindset episodes Rosemary King welcomes Matt LeMay to Mindset. Matt has worked in product for Bit.ly, various music startups, and now runs his own agency Sudden Compass. He is also the author of Product Management in Practice and Agile for Everybody. [.]. Read More.

Framework 138
article thumbnail

How to Use Repetition to Flatten the Forgetting Curve

ProductCraft

Editor’s note: This article originally appeared on the Bain Public blog. The first and paramount responsibility of a product manager is the difficult task of building a shared understanding of the product strategy through listening, influencing, and repeating. While half of your time should be spent on the creation and management of the product strategy, Read more » The post How to Use Repetition to Flatten the Forgetting Curve appeared first on ProductCraft by Pendo.

article thumbnail

How to Redesign for Justice

dscout People Nerds

If systems of injustice and inequality can be designed, that means they can be redesigned too. Antionette Carroll, founder of the Creative Reaction Lab, teaches us about redesigning for real, community-led change.

105
105
article thumbnail

An Aspiring Product Manager’s Guide to Coding Interviews

The Product Coalition

One of the most common questions aspiring Product Managers have before they take the leap is “ do I need to know how to code ?” One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities. We’ve already talked about why coding is important for Product Managers , and the fact that you don’t absolutely need to have strong technical capabilities to work as a Product Manager.

article thumbnail

LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

article thumbnail

Building Quality Products – Stacy Kirk on The Product Experience

Mind the Product

Bugs are the bane of existence for product teams. They frustrate our users, ruin the best-laid plans, and screw up our sprints. Figuring out how to deal with them is a problem for many teams: do we have good acceptance criteria? How do we test? What’s better, unit tests or user acceptance testing? Who has [.]. Read More. The post Building Quality Products – Stacy Kirk on The Product Experience appeared first on Mind the Product.

article thumbnail

Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Gainsight

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer that’s intuitive, efficient, and easy to scale. Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. .

article thumbnail

TEI 297: How to be a forever employable product manager – with Jeff Gothelf

Product Innovation Educators

Five steps to securing success in product management in an uncertain world. Are you taking steps to make yourself more valuable to your organization or the next organization you want to work with? Arguably, all the topics we address on this podcast are about career development, helping you improve in product management and innovation. However, occasionally we focus on the topic head-on, and with the impact of the pandemic on organizations, creating opportunities in some cases and hardship in oth