Sat.Nov 14, 2020 - Fri.Nov 20, 2020

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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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How Internal Software Empowers Employees and Amplifies Talent Recruitment

Innovatemap

We know the many benefits of utilizing software that makes life easier. (Hello, video conferencing in 2020!) And yet, executive buy-in for implementing internal software solutions is often at the bottom of the budget and resource list. Company leaders will quickly invest in solutions that make their product or service better for customers. But they are more hesitant to invest in technology to be utilized internally.

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Technical Women Are Software Managers

Johanna Rothman

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Do these stories reflect your experience? Yes, the stories reflect my experience. Let me offer a little history. My History, Not Anyone Else's History. I started to work as a programmer in the mid-1970s.

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Q&A with Digital Transformation Experts: Liz Jensen from Visa

Alchemer Mobile

As a business concept, we’ve talked about digital transformation for the better part of a decade. But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. Due to stay-at-home orders enacted across the globe in response to COVID-19, the mobile channel has seen particularly extreme changes in how companies leverage it to support their broader business goals.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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S.H.O.P.: Making the move Online

Intercom, Inc.

Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at the tools and infrastructure needed to facilitate the move Online.

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Product Vision 2020

Mind the Product

In this ProductTank London talk, Paavan Buddhdev – previously Product Designer at AND Digital and now Founder of Sound Off – discusses the concept of product vision through design lens. Here are the key areas discussed: Vision: a prerequisite to strategy Properties of a vision statement How do we get there: Hills and Storytelling framework Conclusions: an [.].

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Q&A with Digital Transformation Experts: Josh Fischer from Spotify

Alchemer Mobile

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Liz Jensen from Visa , we recommend giving it a read, too! __. As a business concept, we’ve talked about digital transformation for the better part of a decade.

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Transforming customer support with automation: Key trends and challenges for support leaders

Intercom, Inc.

Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape. With customer expectations and conversation volumes on the rise, businesses need a way to effectively deliver on-demand, personal support while maintaining customer satisfaction.

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280 Group Finalists in Product Management Today MVP Awards 2020!

280 Group

Celebrating the Nominations. We are thrilled to announce that several of our blog articles have made it to the finalist round of the 2020 Product Management Today MVP Awards ! We’d like to thank our readers who help drive our content initiatives to produce proven, practical, and actionable strategies. It is our mission to empower product professionals so they can gain the tools and knowledge needed to build better products.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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#mtpcon Digital (Autumn): Day 2 Highlights

Mind the Product

Day two of #mtpcon Digital welcomed more incredible product speakers to our virtual stage. Our keynote speakers, Cennydd Bowles, Asha Haji, and Marty Cagan covered tech and the new normal, pivoting, and the greatest challenges of product management, while our session speakers delivered a range of thought-provoking discussions on OKRs, leadership, strategy and more.

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How to get into product management with ‘the wrong’ background.

The Product Coalition

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. People who have that quality exist everywhere. Getting a computer science degree or starting in an associate product management role right out of college is not a prerequisite for good judgement.

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Building for the long-term: How we future-proofed our database architecture

Intercom, Inc.

At Intercom, we are highly focused on delivering products that actually solve problems for customers. That intense focus means we are careful not to spend precious time and resources over-engineering our solutions. That’s why we aim to build “boring” software and why we’re committed to running less software , choosing to build on standard technologies and outsource the undifferentiated heavy lifting.

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B2B Product Manager Magazine November 2020

Product Management University

B2B Product Manager November 2020 Issue. We hope your 2020 is winding down on a positive note, all things considered. This month we take a closer look at sales effectiveness, customer retention and bundling vs. solutions. As the pandemic economy has forced all of us to completely rethink everything, we also give you a list of things to consider for product management, product marketing and sales in 2021.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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#mtpcon Digital (Autumn): Day 1 Highlights

Mind the Product

Following awesome keynotes by Benedict Evans, Spectra (Adaora) Asala, and Mary Poppendieck, plus six interactive breakout sessions covering topics such as inclusive design, building teams, and tricks to winning the leadership game, day one of #mtpcon Digital (the Autumn edition!) got our final 2020 conference off to a flying start! As always we began the [.].

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WSJF?—?Weighted Shortest Job First Prioritization Framework

The Product Coalition

The little-known framework that you need in your Product Management Toolbox. Continue reading on Product Coalition ».

Framework 190
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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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TEI 309: Product management strategy – with Allan Anderson, PhD

Product Innovation Educators

The importance of an organizational game plan for product managers. I started a new series to explore the Product Development and Management Body of Knowledge. While it has since been updated many times, this is the body of knowledge I discovered in 2007 that led to many ah-ha moments for me as a product manager. It gave me a framework for integrating what a product manager does, and I have since taught it to many other product managers. .

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

Mind the Product

It’s been drilled into our heads time and time again – as product people, we know that we are not the customer. What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive & prioritise them, and how they react to the solutions we [.]. Read More. The post Product Research Rules – C.

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Stakeholder Involvement in The Scrum Events

The Product Coalition

Exploring the myth around stakeholder involvement as not required other than the Sprint Review in Scrum Photo by Gabriel Benois on Unsplash ‘Stakeholders are not allowed to attend any Scrum event other than the ‘Sprint Review’ that occurs before the end of the Sprint’ How many are familiar with such similar misunderstandings around Stakeholder involvement in Scrum events?

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The First-Time Founder’s Guide to Learning Everything the Hard Way

First Round Review

Steve El-Hage picks his head up and shares his biggest lessons as a first-time founder from the 8-year, heads-down journey of building Drop.

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How to Use Customer Value Chains in Your Product Development Strategy

Amplitude

You might claim to have a customer-first approach to your product development strategy—but is that actually the case? While many organizations say they uphold a customer-first philosophy, sales goals often prevail. Your customer-first approach should be focused on building solutions around your users’ needs, not around what your competitors are doing or what’s likely to be the most profitable.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Stress-free Feature Releases – A Simple Guide to Progressive Rollouts

Mind the Product

I’m currently on the brink of launching a major product update – one that will affect many of our high value clients. And yes, it’s stressful. The questions swirling around in my head include: Does the functionality work in production? How do the users respond? How does this impact operational cost? In other words, do [.]. Read More. The post Stress-free Feature Releases – A Simple Guide to Progressive Rollouts appeared first on Mind the Product.

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Business Innovation & Seasonal Allergies. A Next Big Thing?

The Product Coalition

Business Innovation & Seasonal Allergies. The Next Big Thing? Recurring seasonal allergy symptoms are already a serious life-disruption for many. Now we also have COVID 19 and worsening allergy seasons to contend with. Here’s why business innovation could become a key resource in the struggle against pollen allergy in the near future. A Growing Market Allergic rhinitis already affects between 10%-30% of the entire world population.

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3 Types of Innovation Framework: Unlock Better Innovation Outcomes

Strategyzer

In our previous post we explained that, to bring clarity to any conversation on innovation, you need to distinguish between three different types of innovation , heavily borrowed from Harvard professor Clayton Christensen: efficiency, sustaining, and transformative innovation.

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Measurement vs. Metrics in Product Analytics Instrumentation

Amplitude

Introducing the Series: Principles for Product Instrumentation Success. I meet lots of teams that are apprehensive about deciding what to measure. They are worried they will be unable to answer important questions. Worried they will track the wrong metrics, and pick the wrong KPIs. Worried that they’ll end up with unusable and untrustworthy data. And worried they’ll waste their developer teammate’s time.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Tech and the New Normal by Benedict Evans

Mind the Product

In this November 2020 #mtpcon Digital keynote, Benedict Evans, Analyst and former Partner at Andreessen Horowitz analyses the huge impact the Covid-19 crisis has had on the technology sector, demonstrating how acceleration and experimentation are destructively ushering in a new normal. Watch the video to see his talk in full. Or read on for an [.]. Read More.

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The Costs of Product Experimentation

The Product Coalition

How to Stop Wasting your Money on Worthless AB-Tests Continue reading on Product Coalition ».

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31 Best Customer Journey Map Templates and Examples

UserInterviews

Get inspired and make your work easier with these flexible and (mostly) free customer journey map templates and examples.

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