Sat.Feb 27, 2021 - Fri.Mar 05, 2021

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The Greatest Product Ever Built

The Product Coalition

When you live in a wonderland Continue reading on Product Coalition ».

Agile 160
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It’s OK to have some non-productive time

The Product Bistro

Product Management is different from most roles in that you are always thinking about the product, and the myriad threads that it takes to make it. So, when you need to unplug, do not feel guilty.

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Product Positioning vs. Market Positioning: The Key Difference

Product Management University

If you’ve ever asked yourself, What the biggest difference is between product positioning vs. market positioning? In its simplest form, it’s the target audience and the scope of what you’re positioning. The ideal positioning structure makes your value easy to articulate regardless of whether you’re starting from the top down or bottom up.

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Product Management Roles: Whose Job is it? [+Webinar]

280 Group

Join our webinar on March 11th so you can gain even more insight into the Product Manager’s responsibilities amongst many stakeholders, and how and when to apply RACI and DACI methodologies for maximum impact in managing your products through their lifecycles. Product-Focused Teams. You’ve decided that your company needs to become more product-focused.

Webinar 296
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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Decision time: Our new product decision-making framework

Intercom, Inc.

There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions. And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. That can be said of most businesses, at any scale, but too often the hard job of thinking about how businesses make decisions goes unexamined, never mind improved

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Getting Started with JTBD – Mike Belsito on The Product Experience

Mind the Product

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [.]. Read More. The post Getting Started with JTBD – Mike Belsito on The Product Experience appeared first on Mind the Product.

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The Right Way to Ask for Additional Resources

The Product Coalition

Did you ever find yourself struggling to explain to your manager why you need more people? You know you can’t continue this way, but while they sympathize with your struggle, they are not willing to give you what you ask for. The good news is that there is another, much more effective way to ask for additional resources, and here it is. Photo by Vlad Che?

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Intentions matter: How to uncover the why behind customer questions

Intercom, Inc.

Customers reach out to you when they hit a roadblock in using your product and getting their job done, so it’s essential that you’re able to provide them with the right answer, quickly. But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question.

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B2B Product Manager March 2021

Product Management University

The performance of product management and the ripple effect (positive and negative) on engineering, marketing, sales and customer success is front and center this month. It’s one of those things that gets talked about here and there, but the magnitude of that ripple effect may not be fully understood across the company. We offer a few insights.

B2B 130
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Economics of Software Part 1 – Why Traditional Economics Concepts Don’t Apply To Software

Mind the Product

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry. Most of the examples you will find are about traditional sectors like mining, manufacturing, FMCG, etc., [.].

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Leadership. Culture.

The Product Coalition

Lately, I joined the executive excellence program by Hoffman-Koffman( I met the fantastic Fred Kofman ). The notion of defining one’s work captured me. When you ask someone what his job is, you will usually get a title and a short description. But, people's real job is to make their company win, meaning that they have to sub-optimize their own goals to optimize the whole system.

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The 3 elements of an innovation ecosystem

Strategyzer

Developing an innovation capability within a large organization is a daunting prospect. In the past, many have tried but few succeeded. Often difficulties are linked to a too narrow and shallow approach, such as training a group of employees in an innovation methodology and expecting the organization to turn into an innovation powerhouse as a consequence.

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The 16 Best UX and User Research Podcasts to Listen to in 2021

UserInterviews

Level up your UX research knowledge and get inspired by leaders and changemakers in design, research, and business with these 16 highly rated podcasts.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Economics of Software Part 2: Elasticity Explained

Mind the Product

In the second of this 2-part post, we will learn about elasticity. How you can apply it to software, and how it could benefit you. If you missed Part 1, feel free to check it out now. In it we learned about demand, supply, and market equilibrium, how you can apply these concepts to software [.]. Read More. The post Economics of Software Part 2: Elasticity Explained appeared first on Mind the Product.

Marketing 176
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Public Product Roadmap? Yes, please!

The Product Coalition

Check out these Product Companies and their Public Roadmaps Photo by Tim Mossholder from Pexels Are you considering making your roadmap public? Or perhaps you constantly have customers asking about what’s coming up, where things are on the roadmap, etc. Making your roadmap public might just be a perfect solution depending on your goals. Many companies have made their roadmaps public and it is a trend that seem to be gaining traction.

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What Can Amazon’s Product Managers Do About All Of Those Boxes?

The Accidental Product Manager

Is there any way that Amazon can ship fewer boxes? Image Credit: Harlem Photograpy Inc. Ok, so I’m willing to make a confession here. I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. It’s almost like Christmas day all over again!

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A Product Manager’s Guide to Roadmapping as an Essentialist

ProductPlan

I’ve been talking with product managers lately about how the concepts of “essentialism” can help them focus their efforts on what matters. I distilled the advice a few months ago in my book The Essentialist Product Manager and have recently been giving talks and workshops on the topic. This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ?

Roadmap 122
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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Conducting User Interviews: A Practical Guide

Mind the Product

Hopefully, we all understand how important it is to talk to customers. As Marty Cagan observed in an interview last year, they’re one of the main sources of insights about a product, helping us to understand the issues with our products and why users do or don’t use them. But what if you’ve never conducted a [.]. Read More. The post Conducting User Interviews: A Practical Guide appeared first on Mind the Product.

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How To Build a Slack Activity Dashboard Using Only Open-Source Tools

The Product Coalition

This article will show how to use Airbyte ?—?an open-source data integration platform?—?and Apache Superset ?—?an open-source data exploration platform?—?in order to build a Slack activity dashboard showing: Total number of members of a Slack workspace The evolution of the number of Slack workspace members Evolution of weekly messages Evolution of messages per channel Members per time zone Before we get started, let’s take a high-level look at how we are going to achieve creating a Slack dashboa

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No Budget? No Excuse. Here’s How to Do User Research on Any Budget.

UserInterviews

User research doesn’t have to be expensive. Here’s how to conduct UX research on the cheap, whether you have a limited budget or no budget at all.

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8 Things I Learned from Dave Kellogg About Net Dollar Retention

Gainsight

I’ve hosted get-togethers with Customer Success executives nearly every month for the past 8 years. In the “old days” (pre-COVID), these featured conversation over fine dining. We substituted the merlot with a mute button in the new world – though we still mail our guests a flight of tasting wines. This past week, I invited my longtime friend and Gainsight advocate Dave Kellogg to join the happy hour.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Do Things That Don’t Scale by Colleen Graneto

Mind the Product

In this talk to ProductTank Cardiff, Colleen Graneto, a product manager at Airbnb, looks at learning and doing things that don’t scale. Colleen starts with a quote from Airbnb founder Brian Chesky: “At Y-Combinator we were challenged to do things that don’t scale – to start with the perfect experience for one person, then work [.]. Read More. The post Do Things That Don’t Scale by Colleen Graneto appeared first on Mind the Product.

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Love is Measured By the Benefit of the Doubt: The Secret to True Kindness

Nir Eyal

The post Love is Measured By the Benefit of the Doubt: The Secret to True Kindness appeared first on Nir and Far.

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How to Collect In-App Feedback? 4 Ways That Will Change Your SaaS

Userpilot

Collecting feedback from customers is an integral part of product development. While there isn’t a lack of apps to help you collect feedback – the best and most useful course of action is always to start where your users are: in your product. In-app feedback can help close the gap between what you’re building and how your customers are interacting with what you’re building.

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Top 5 UI/UX Design Agencies in Poland for 2021

The Product Coalition

Finding the right UI/UX design company in the over-saturated market might be a challenge. In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition. It plays a particular role and helps the brand to make a powerful impression on a target audience.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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A guide to creating API Products

Mind the Product

Building a good Application Programming Interface (API) is more than returning responses. Being a developer and having integrated with tons of APIs, I have noticed a pattern between successful API products and those that are not. It’s about solving problems with great affordance. One might ask the key to building good API products. In this post, [.].

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Achieving Investment

The Product Guy

If you have found the right thing that needs to be build, you next have to make sure to bring the rest of your org along. Watch and learn more from product management expert, Tanya Koshy.

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The 4 Customer Feedback Tools Every SaaS Company Should Be Using

Userpilot

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. After all, you are building your product for your customer, right? The million-dollar question is: which tools do you use and to what end? In our previous post , we examined 12 different tools that all have value in different use cases.