Sat.Jun 12, 2021 - Fri.Jun 18, 2021

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8 Reasons Insurance Companies Must Up-Level Their Product Managers’ Skill Sets in 2021

280 Group

Download the Brief: Insurance Trends and Their Implications for Product Management & IT. When it comes to adopting digital tools and technologies, it’s “full steam ahead” for businesses in every sector. In fact, according to 2021 research from Flexera, 54% of companies worldwide said they are prioritizing digital transformation, while 49% are prioritizing cybersecurity.

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Core Concept: What Roles are Represented in a Product Trio?

Product Talk

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio ? You can watch the video or read a lightly edited transcript below. Who should you include in your product trio? Does a product trio exclude everyone else from discovery decisions?

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That would be a hard NO

The Product Bistro

A little history. When I originally bought my Honda S2000, I became very interested in keeping it in great condition, and to do that, I picked up a habit of detailing. It was fun, relaxing and rewarding practice, a Saturday ritual to wash, and clean my car, with waxing happening several times a year, and […].

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Trajectory matters more than state

Intercom, Inc.

When you analyze your company, it’s easy to look at everything in its current state. What’s our biggest problem today ? What’s our best asset today ? That perspective is not so useful, however, when planning for where you want to be tomorrow. It’s not about where you are, it’s about where you’re headed, and how fast you’re getting there. Long-term thinking is hard for a very simple reason: every company is in a race against the clock.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Common product discovery pitfalls and how to avoid them

Mind the Product

Product discovery pitfalls, have you fallen foul of one? If your answer is yes, you’re forgiven, because the list is long and you’re only human! But, as product people, it’s our job to be aware of the hidden hurdles and do product discovery the right way. Here we share 6 common product discovery pitfalls and [.] Read more » The post Common product discovery pitfalls and how to avoid them appeared first on Mind the Product.

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Sherlock Holmes Revisited: Six Lessons for Product People

The Product Coalition

“To a great mind, nothing is little.” — Sherlock Holmes Continue reading on Product Coalition ».

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How Intercom is preparing for a return to the office

Intercom, Inc.

As vaccination efforts soar and lockdowns ease, people are slowly leaving home and getting back to the office. But what can we do to make this transition as smooth as possible? It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. But now, almost a year and a half later, the time has come to start thinking about returning to the office.

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Using discovery methods to create products that people actually want by Jenny Shirey

Mind the Product

Have you ever made a product or feature that no one wanted? In this ProductTank San Francisco talk, Jenny Shirey, then Senior UX Manager at Splunk, explains how product people can avoid this problem by showing us how to use product discovery the right way. The key points of her talk include: We are not our users [.] Read more » The post Using discovery methods to create products that people actually want by Jenny Shirey appeared first on Mind the Product.

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Convenience is King: How Digital Pandemic Solutions Reshaped the QSR Industry for Good

Alchemer Mobile

Over the last year, we’ve published a lot of material about how the COVID-19 pandemic has completely changed the way in which customers interact with brands. The Quick Service Restaurant (QSR) industry saw a huge shift in customer behavior and demands. As we start to reopen the world, there’s endless chatter about going “back to normal.” But the problem is this: There is no going back to how things were before the pandemic.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How Product Managers Can Lead Meetings Well

The Product Coalition

Here are some insights and lessons learned regarding how to organise meetings and your documentation well. Continue reading on Product Coalition ».

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8 Companies with the Best SaaS Onboarding Experiences

Userpilot

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? Who can we turn to for some inspiration? The answer isn’t always so straightforward. When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. .

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Product Discovery — the secret sauce of great Agile

Mind the Product

In this #mtpcon Digital APAC session, Product Leadership Consultant Anthony Marter shares with us a three-step guide for getting product discovery right, which can lead to highly motivated teams that build great products. Watch the session in full or read on for the highlights. Creating the right environment Anthony begins by sharing one of the agile [.

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The 25 Micro-Habits of High-Impact Managers

First Round Review

Sharp folks from across the First Round community share the small habits that great managers do, including delivering feedback with care, opening up about failure, and sending praise up the chain.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life

The Product Coalition

How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life Photo by Karl Fredrickson on Unsplash My madness descent into coffee started around seven years back when I purchased the original Aeropress. I usually do french press at home, but its just too much effort for me to clean. So, nothing wrong with giving the infamous Aeropress a try?

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Future of the Workplace Survey: Results and Analysis

Business of Software Conference

At our Spring 2021 Conference in April the future of the workplace was, unsurprisingly, a hot topic. We had two important keynotes on the theme ( subscribe to get notified when they’re published), various breakout sessions, and innumerable conversations. Background The Survey Questions Results: The Numbers Results: Anecdotes BoS Commentary Further Reading (and Watching).

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SUNDAY REWIND: Rapid prototyping and product management by Tom Chi

Mind the Product

Today we rewind back to 2015 at Mind the Product San Francisco. At this event, Tom Chi, founding partner at At One Ventures discusses the lessons he has learned during rapid prototyping. In his session, he shared key takeaways gained from integrating this into product management. Tom explains that creating a culture of learning is [.] Read more » The post SUNDAY REWIND: Rapid prototyping and product management by Tom Chi appeared first on Mind the Product.

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What Is Motivation? You’ve Probably Been Thinking About It All Wrong

Nir Eyal

The post What Is Motivation? You’ve Probably Been Thinking About It All Wrong appeared first on Nir and Far.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Why Mobile Apps Should Be the First Preference for Your Business?

The Product Coalition

In this modern era, it is important for different types of businesses to prefer mobile apps so that they can increase their productivity and expand in different regions and countries of the world. A mobile application helps businesses to communicate with their customers directly and conveniently. Also, there is a great importance of promotions, ads, and in-app purchases in this digital world as compared to e-mail marketing, social media ads, and roadside banners.

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Localization in Japan: Understanding the ins-and-outs of Japanese Websites

freshtrax

So, you’ve decided to localize your website for the Japanese market. An excellent choice for high-profit potential – Japan is the third-highest economy in the world with remarkable brand names such as Nintendo, Canon, Toyota, and Uniqlo. As a foreign business entering Japan, how might we make a mark in website localization? Since localization is a highly specialized field, we’ll take an in-depth look at localization for websites and games.

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Using maps as part of discovery – Simon Wilson

Mind the Product

We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach. Featured [.] Read more » The post Using maps as part of discovery – Simon Wilson appeared first on Mind the Product.

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The Case for Product-Led Onboarding

ProductCraft

As product-led growth rises, the SaaS industry finally seems ready to start abandoning its archetypes. The false dichotomy that a sales strategy can either be self-serve or human-assisted gradually fades out. Product experience, a new word for many, proves to be the middle ground when referring to organizations’ growth and long-term prosperity. Many product-led pioneers.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Product Strategy 101: It’s About Depth, Not (Just) Vision

The Product Coalition

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. In the effort to bring the company’s vision into reality, the details matter, often more than the innovation and completeness of the vision itself. This should be your first step into product strategy. Photo by Scott Webb from Pexels The first thing that comes to mind when thinking about strategy is ‘long-term’, as opposed to immediate action items that will have an impact

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What is Moderated Usability Testing? Definition and Guide.

TryMyUI

Image source (Fresco) Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. Conducting these tests, however, can come with some serious questions. The first key question that needs to be answered is, should I conduct a moderated usability test or an unmoderated usability test?

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MTP Panel: Using discovery and research to influence key product decisions

Mind the Product

In this exclusive Prioritised member session, our panellists, Cindy Alvarez, Michelle Lotia, Steve Portigal, and Eli Montgomery discussed how important discovery and research is in product management while providing insights on how it can be used to influence key product decisions. The panel, moderated by Eli Montgomery, head of user experience at Cazoo welcomed: Cindy [.

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The Art of Managing Stakeholders: [Introducing the Group Mentoring Session for Product Managers by Movin Jain, Director of Product, PhonePe]

NextBigWhat

Product managers have to wear multiple hats. Apart from being master communicators, they need to learn the art of managing different stakeholders across the org. Right from engineering to marketing, sales, support, and of course, the leadership team. This is almost a political role, minus the power (and influence). And this isn’t easy. Most product managers struggle with this in their career.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Quick Checks to Reduce Shopping Cart Abandonment

UX Studio: Product Management

Have you ever got on a website to buy something but somewhere along the way, you deserted the shopping cart because you got distracted? Maybe you were not sure about the security of the checkout process, or you did not want to be bothered with filling out some information on the website. There are many different reasons why customers drop out of the shopping or checkout process.

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How to Set Goals for Moderated Testing

TryMyUI

image Source: Flickr Moderated testing is the go-to approach for collecting qualitative feedback from test participants who perform specific tasks to check the usability of a product. It offers the answer to “why did the user interact with a product in a particular way? Moderated testing aims to improve the user experience by identifying potential problems and errors that may affect user experience to a great extent.

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Product Research Rules: Free chapter

Mind the Product

As product people, we know we’re not the customer. We also know the importance of doing product research to get to know our real customers, to figure out their problems, and how they react to the solutions we might provide. In our book, Product Research Rules, we explain how your entire team can conduct effective [.] Read more » The post Product Research Rules: Free chapter appeared first on Mind the Product.