280 Group

NOVEMBER 8, 2021

Download the Product Management Skills Benchmark Report, 2nd Edition. Based on over 4000 responses, the report provides the most comprehensive view of where product professionals excel – and where they can improve. Take the free Product Management Skills Assessment to generate a personal report and see how you stack up against the Benchmark. There are more than 41,000 Product Managers currently employed in the U.S. today, but according to our research, more than half say that their skills leave

Product Research 156

Product Research Certifications Product Management Product Manager 156

Mind the Product

NOVEMBER 11, 2021

In this article, we’ll share our good and bad experiences in setting, measuring, and testing OKRs goals against the fluctuations of print-on-demand eCommerce. [.] Read more » The post A case study: crafting OKRs at Printify appeared first on Mind the Product.

Product Research 216

Product Research Article Testing 216

Alchemer Mobile

NOVEMBER 9, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

User Testing 246

User Testing Product Research Feedback Software Product Management 246

Intercom, Inc.

NOVEMBER 9, 2021

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.

Startups 257

Startups Marketing Leadership 257

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. Word from Scott: Over the years we’ve helped many different teams bridge the gap between discovering requirements and getting them ready for deployment. So I asked the team to share the playbook we’ve used to help prepare them to begin Definition.

Definition 178

Definition Technical Review Customer Experience User Friction 178

Alchemer Mobile

NOVEMBER 11, 2021

Coffee and PMs are the perfect blend. Get your cup of coffee ready and watch our product management panel discussion in the comfort of your own office or home. You will be hearing from product professionals from leading brands like Disney, Redfin, and T-Mobile. Words cannot espresso how much it would bean to us for you to watch! Here are some of the questions our experts answer: How did you get to where you are today?

Webinar 246

Webinar Feedback Software User Testing Customer Feedback 246

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Product Management University

NOVEMBER 8, 2021

Join John Mansour and Paul Heller for an insightful 30-minute podcast on product led growth and making the transition from a direct sales model. Had a lot of fun discussing the differences between a new business starting with a product led growth model and mature businesses making the transition from a traditional direct sales model. Paul’s company, Sopheon is making the transition.

Article 130

Article Product Marketing Marketing Product Management 130

Mind the Product

NOVEMBER 9, 2021

To maximise the effectiveness of OKRs, teams must connect them to their overarching business strategy. Learn how from Nacho Bassino, Director of Product at XING, about ‘Connecting Strategy to OKRs' [.] Read more » The post How to connect strategy with OKRs appeared first on Mind the Product.

Strategy 225

Strategy 225

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The Product Coalition

NOVEMBER 7, 2021

As product leaders we work with so many stakeholders, and we strive to include them in the product definition processes. While generally this is the right thing to do, there is one line that you don’t want to cross: letting them do the product work instead of you, or expecting them to contribute more than they can. Here is a quick guide to finding the right balance.

User Testing 136

User Testing Customer Feedback Feedback Software Customer Experience 136

Intercom, Inc.

NOVEMBER 9, 2021

Proactive support is a lifesaver for busy teams looking to provide exceptional support at scale. By allowing support teams to get ahead of known problems and provide help to customers before they need to reach out, proactive support has enabled major companies to scale their support without increasing headcount, drive down inbound conversation volumes ( in some cases by up to 80% ), and maintain incredible customer satisfaction ratings.

Customer Experience 118

Customer Experience Inbound User Testing User Friction 118

First Round Review

NOVEMBER 9, 2021

After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion — and accelerate a startup's course to product/market fit. Here, he makes the case for starting with language/market fit first, and offers up his 4-step process for getting there.

User Testing 136

User Testing Marketing B2B Startups 136

Mind the Product

NOVEMBER 9, 2021

Storm Fagan — now the Chief Product Officer at the BBC, joined us on the podcast to break down how she made OKRs scale at a big company by keeping them simple. (Hint: that wasn't her first approach.) [.] Read more » The post OKRs can be simple – Storm Fagan on The Product Experience appeared first on Mind the Product.

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Analytic Tools

The Product Coalition

NOVEMBER 11, 2021

We are already in the last quarter of 2021, with 2022 on the way, several business owners and investors are looking for markets where they can start investing. Every investor knows that investing come with risks and even with that knowledge, investors still like to play it safe. That means that no one likes investing in anything that is not capable of bringing returns or that is not profitable.

Research Software 127

Research Software Product Research Technology Marketing 127

Johanna Rothman

NOVEMBER 10, 2021

The good news is most sites realize we, the users, need nudges to create strong passwords. The bad news is too many of those nudges reject strong passwords from password managers. (I use and am happy with 1Password.). Worse, too many sites still ask horrible , terrible security questions instead of asking for two-factor authentication. Your first house, your first dog, your mother's maiden name.

Naming 126

Naming Enterprise Consulting Management 126

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch. How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention?

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Mind the Product

NOVEMBER 9, 2021

Product leader, Federico Iglesias delves into the elements of OKRs in product management, and discusses how they can be utilised best for teams in his post ‘Let’s talk about OKRs’. [.] Read more » The post Let’s talk about Objectives and Key Results appeared first on Mind the Product.

Product Management 206

Product Management Product Manager Management Management 206

Advertiser: Revenera

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

Reporting Tools

The Product Coalition

NOVEMBER 6, 2021

4 important product management relationships and why they matter Continue reading on Product Coalition ».

Product Management 163

Product Management Product Manager Management Management 163

Johanna Rothman

NOVEMBER 9, 2021

Strategy and Product Feedback Loops. Many organizations ask teams to forecast when the team can deliver a feature. (Or finish a project.) That request often means the teams spend a ton of time forecasting, not delivering. Instead, what if managers told the team when the managers want to make a decision? The team could deliver enough to help the managers make those decisions.

Product Research 108

Product Research Feedback Loop Feedback Software Agile 108

UserInterviews

NOVEMBER 9, 2021

How to recruit and do thoughtful research with Arab and Arabic-speaking participants—and why making the effort to understand cultural nuance is so important.

UX 105

UX 105

Mind the Product

NOVEMBER 8, 2021

Objectives and Key Results (OKRs) are used in different ways. What's more, different stages of the framework present different challenges. To shed light on some key areas we asked three product managers to share their experiences. [.] Read more » The post OKRs: Implement well, ensure transparency and drive progress appeared first on Mind the Product.

Framework 181

Framework Presentation Product Management Product Manager 181

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

The Product Coalition

NOVEMBER 11, 2021

A story about my job seeking experience and what I learnt from it Continue reading on Product Coalition ».

Technology 156

Technology Product Management Product Manager Management 156

Dragonboat

NOVEMBER 11, 2021

When it comes to setting product OKRs (objectives and key results), there are several rules of thumb that most who are familiar with this goal framework already follow. For example, objectives should be aspirational enough to motivate team members, and key results shouldn’t be easy targets. When used correctly, a product-led company can use goal-setting […].

Framework 98

Framework Leadership Product Management Product Manager 98

TryMyUI

NOVEMBER 12, 2021

Qualitative research is a method of gaining insights into how people think and act by studying what they say, do, use, or build. In this post we'll discuss coding strategies for qualitative analysis and tips on how to ensure that your work is reproducible. The post Optimizing qualitative research: Coding and tagging strategy appeared first on TryMyUI Blog.

User Testing 98

User Testing Strategy Customer Feedback Blog 98

Mind the Product

NOVEMBER 7, 2021

You know that moment when you realise that something in your team isn’t quite? Sometimes you’re the only one who sees it too. It’s never a fun feeling, but often, you’re ability to spot the problem can be put to good use. Today we find out how via a 2019 post by independent product leadership [.] Read more » The post SUNDAY REWIND: The secret weapon of retrospectives – the Team Radar appeared first on Mind the Product.

Leadership 167

Leadership 167

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

The Product Coalition

NOVEMBER 11, 2021

Go beyond communication: have a strong collaboration Continue reading on Product Coalition ».

Positioning 135

Positioning Product Management Product Manager Management 135

Userpilot

NOVEMBER 11, 2021

Product roadmaps is one of the subjects I am probably the most passionate about in the product world. They’re controversial and usually carry a love-hate relationship stigma for many product managers. It’s because of that, that I am passionate about educating others on their benefits. While browsing one of the online communities I am part of, someone commented that outcome-based roadmaps were just ‘regular roadmaps’ anyway, and that: “… Any product manager that knows what they’re doing doesn’t n

Roadmap 98

Roadmap Feedback Software User Testing Product Research 98

BrainMates

NOVEMBER 8, 2021

An interview with Kate Pollard, Co-Founder of Circle In. Circle In is an employee benefits platform that inspires parents, caregivers, HR professionals, and managers to take real action. Since its start in 2017, Circle In has been growing quickly, with over 60 companies now using their platform to support parents in the workplace. And as the company matures, Circle In Co-founder Kate Pollard knows that proper Product Practices are what will lead her team to success.

User Testing 98

User Testing Product Research Feedback Software Customer Experience 98