Roman Pichler
JANUARY 11, 2022
Listen to this article: [link]. Overview of the Learning Roadmap. Like a modern product roadmap, a learning roadmap states the specific outcomes or benefits you’d like to achieve to become a more competent product person, and it captures them in form of learning goals. These help you direct your learning efforts, track progress, and measure how much you have learnt.
Userpilot
JANUARY 10, 2022
How important is customer success KPIs to your SaaS business? The corporate world is becoming increasingly dependent on data and analytics to make informed business decisions. Customer success metrics help you analyze how effectively you help customers gain value from your SaaS product. When measuring customer success metrics, it’s never only about the results.
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DevelopmentCorporate
JANUARY 12, 2022
How many items are in your product backlog? 50? 100? 500? A favorite tactic for product managers dealing with stakeholder suggestions is to tell them they ‘will put it in the backlog.’ Unfortunately, many backlog items will languish in the backlog for months or even years before being prioritized for a Sprint. Many years ago I inherited the product management of a B2B SaaS Managed File Transfer solution.
Alchemer Mobile
JANUARY 12, 2022
It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. In this post, we go over why these programs are successful along with examples of some of the best mobile customer loyalty apps on the market such as Starbucks and NikePlus.
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
Intercom, Inc.
JANUARY 11, 2022
Today, we’re excited to announce Intercom’s first virtual launch event, New at Intercom , to be held on March 23rd. . We’re witnessing a ??dramatic one-way acceleration in the transition to a primarily online business environment, and that shift is transforming how businesses engage with prospects and customers. Making the most of this opportunity requires the tools of tomorrow.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Piyanka Jain
JANUARY 13, 2022
2022 Readiness?—?Investing in Data Infrastructure [link] In 2022, Big data is transforming businesses in unprecedented ways. Today the question is not just about scalability, it is whether or not you are enabling maximum scalability with the power of data. In the above video, Piyanka Jain talks about how and when to plan and invest in data infrastructure to drive growth. 2022 Readiness?
The Product Coalition
JANUARY 11, 2022
When Representation and Generalisation Can Go Wrong While Building Products Continue reading on Product Coalition ».
Intercom, Inc.
JANUARY 12, 2022
Or rather, it should be. That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. According to Benn Stancil , co-founder and Chief Analytics Officer behind Mode , a platform designed to help data analysts and data scientists analyze, visualize, and share data, a lot of their actual day-to-day work involves sitting with product managers and business leaders, tinkering with various things
Mind the Product
JANUARY 9, 2022
At this time of year, many of us are thinking about our careers. It’s that ‘New Year, new you’ thing. We think about our New Year goals and how to make them count which, for some, can bring our jobs into question. But, says Adam Warburton, whatever our reason for wanting a new job, we [.] Read more » The post SUNDAY REWIND: Treat your career like you treat your products by Adam Warburton appeared first on Mind the Product.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Nir Eyal
JANUARY 10, 2022
When you’re struggling to achieve your personal or professional goals, do you ever wish you could speak with a famous mentor? If only you could connect with a super successful business leader like Jeff Bezos or Meg Whitman, then you’d have the answers you’re looking for. Surely they’d point you in the right direction, right? The post You Don’t Need a Mentor.
First Round Review
JANUARY 11, 2022
Anita Hossain Choudhry (The Grand, First Round) and Mindy Zhang (Dropbox, Oscar Health) draw on their experiences as executive coaches to unpack why managers fall into the “fixing” trap and make the case for adding coaching as a skill. They share four practical tools, sample scenarios and thoughtful questions to help managers put these concepts into practice.
Intercom, Inc.
JANUARY 12, 2022
At Intercom we obsess about our customers’ success. We also prioritize moving fast , making quick, effective decisions, and maintaining momentum. Collecting customer feedback is crucial to making smart product decisions, but it can be time-consuming for both our team and our customers. This might mean compromising on production speed, or on customer satisfaction if our users feel they’re being contacted too frequently.
Mind the Product
JANUARY 13, 2022
We previously looked at the most effective channels to use to gain customer feedback. In the next part of this two-part series, we'll be delving into the best ways to summarise and process it. [.] Read more » The post The most effective channels to gain customer feedback: Part 2 appeared first on Mind the Product.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
The Product Coalition
JANUARY 14, 2022
Work as a whole has changed during the last 12–18 months. The pandemic has created a need to work from home where possible. We all had to… Continue reading on Product Coalition ».
The Accidental Product Manager
JANUARY 10, 2022
How much to charge and how to charge for it are video game questions Image Credit: Thomas Hawk. Can anyone besides me remember back in the day when you wanted to play a video game and you’d stuff your pockets with quarters and head on down to the video parlor ? Those days are now long gone and you can play great games almost anywhere without spending a penny.
freshtrax
JANUARY 11, 2022
Original: ????????????????????????. [link]. In my research on logo design, I noticed that most of the logos of major Japanese companies are text-based. Rather, several prominent foreign brands are redesigning their logos to make them more symbolic or iconic. Globally, Digital Transformation (DX) is being applied to logos. One of the main reasons for this is that as digital services become more and more popular, the scenes where logos are used are shifting to the screens of devices, mainly smartp
Mind the Product
JANUARY 11, 2022
Philips Nwachukwu, Senior Product Manager, joins us on the podcast this week to talk about the unique challenges he sees for Product people working in Africa. [.] Read more » The post Navigating the peculiarities of the African product management ecosystem – Philips Nwachukwu on The Product Experience appeared first on Mind the Product.
Advertiser: Revenera
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.
The Product Coalition
JANUARY 12, 2022
With the shift to product offerings being extensible to partners, an API as part of your overall product offering is critical to user acquisition growth and embedding within other platforms. But, as your backlog grows every day, how can you launch your API with the least amount of lift and drama?—?while also delivering a first-class experience? These 4 tools will be rocket boosters ??
Mixpanel
JANUARY 13, 2022
As a product manager, deep-diving into problems like high churn, bugs, and crashes is part of the job. Over the years, I’ve learned that finding solutions to these kinds of problems is a lot like debugging software code: You always want to start with trying to isolate the issue as much as possible by breaking it down into smaller parts. This quickly shrinks down the biggest and most time-consuming questions such as “Where could this be?
Userpilot
JANUARY 11, 2022
From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. From a SaaS point of view, a poor user experience can sometimes mean the loss of a paying customer , or perhaps hundreds of them. So it’s crucial to know what design pitfalls to watch out for. That way you can eliminate them from your product, or, better still, not design in that way in the first place.
Mind the Product
JANUARY 10, 2022
Empowered teams are made up of self-sufficient groups of people working together towards specific goals. They have the authority, experience, responsibility and skills to act on their own decisions for their organisation. From time to time, however, there will be things that you, as product leader, need to tell them to do. What do you [.] Read more » The post Managing “must-do” initiatives in empowered teams appeared first on Mind the Product.
Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!
Sachin Rekhi
JANUARY 11, 2022
Video: How to Master Influencing Without Authority. Slides: How to Master Influencing Without Authority. Essays: The Art of Being Compelling | Engaging in Product Debates | The Most Underrated Product Management Skill: Influence Without Authority. In June I was invited by Dan Olsen to speak at the Lean Product Meetup. I decided to give a talk on what I believe to be one of the most underrated skills in product management: influencing without authority.
Dragonboat
JANUARY 13, 2022
It’s a new year, which means we have yet another 365 opportunities to learn something new and become better at what we do! Whether you’ve been to several conferences for product management in the past or are looking to get your feet wet in 2022 and don’t know where to start, we’ve rolled up our […]. The post The Ultimate List of 2022 Product Management Conferences appeared first on Dragonboat - Responsive PPM.
Userpilot
JANUARY 14, 2022
Are you using user engagement analytics to measure the success of your SaaS product? User engagement is how users interact with your product, website, or app. Tracking it tells you what product features are popular, how much time users spend in your website or app, where they click, and the overall level of user interaction. Users are more likely to become long-term, loyal customers and brand advocates with more positive interactions.
Mind the Product
JANUARY 14, 2022
In this #mtpcon London+EMEA session, sponsored by Flo Health, Terry Lee, Flo’s Senior Product Manager, explains how product functions can support an experimentation culture and shares some of the pitfalls that product managers should avoid. Watch the session in full to see the talk or read on for an overview of his key points: An [.] Read more » The post Product’s role in experimentation culture by Terry Lee appeared first on Mind the Product.
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo
ProductBoard
JANUARY 13, 2022
Productboard’s product team recently shared their 2022 resolutions — reflections, learnings, and intentions to drive better outcomes in the new year. Their responses spanned both the personal and professional: Share discovery knowledge early on to earn buy-in from relevant stakeholders Empower the team and focus on the “why” Only rely on intuition if it is informed by extensive real-world.
AB Tasty
JANUARY 11, 2022
Discover three of the key takeaways from our interview with Lukas Vermeer, the director of experimentation at Vista. This article was originally posted on AB Tasty as 1,000 Experiments Club: A Conversation With Lukas Vermeer of Vista.
Userpilot
JANUARY 11, 2022
Have you ever been through Slack onboarding? I went through it recently as part of a new project I’m working on and was blown away by how instructive Slack’s onboarding process is. So let’s look at Slack’s onboarding as a case study and see what other SaaS businesses can glean from it. Let’s get into it. TL;DR. Rather than trying to reinvent the wheel with your onboarding process, it’s always a good idea to take inspiration from how top SaaS companies are onbo
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