Sat.Apr 16, 2022 - Fri.Apr 22, 2022

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The 4 Steps to Becoming Indistractable

Nir Eyal

Overcoming distraction is the struggle of our time. Here are 4 simple steps to manage your wandering mind. The post The 4 Steps to Becoming Indistractable appeared first on Nir and Far.

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Three Profound UX Concepts For Product Managers

The Product Coalition

You don’t need to know it all, but these will get you by. These three basics will help you collaborate with designers, identify… Continue reading on Product Coalition ยป.

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How I got my job in product โ€“ Esha Shukla

Mind the Product

Esha Shukla is a product manager at WhatsApp (owned by Meta Platforms), the private, cross-platform centralized instant messaging and voice-over-IP service connecting billions of users across the world. Hereโ€™s how she got her job in product. [.] Read more » The post How I got my job in product – Esha Shukla appeared first on Mind the Product.

Messaging 177
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Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Mobile interaction and response rate benchmarks. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How Continuous Discovery Works (and Doesnโ€™t) in Early-Stage Startups

Product Talk

โ€œI get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?โ€. This question always surprises me. I spent all of my full-time employee experience at early-stage startups (many of them pre-product) and I relied on these same habits to figure out what to build. But the more I talk with people, the clearer their concerns have become.

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A step-by-step guide to running a customer journey mapping workshop

Mind the Product

Read on to learn how to prepare for a customer journey mapping workshop, how to conduct it smoothly, and what to do afterwards. [.] Read more » The post A step-by-step guide to running a customer journey mapping workshop appeared first on Mind the Product.

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Expert Tips to Improve Ecommerce Web Design

The Product Coalition

Conversions are boosted by good e-commerce website design, contributing to your entire online success. Even if youโ€™re not the most creative person, donโ€™t have an in-house designer, or donโ€™t have a lot of time to devote to your design, you can still create a conversion-optimized webshop design. Here are some simple suggestions by ecommerce website designers in Delhi for improving your e-commerce customer experience (CE), content, and website design: Ask For Customer Feedback Although itโ€™s natural

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Why I love to hate finance

Product Management Today Submitted Articles

Wendy Tapia is a Senior Product Manager in Finance. Wendy hates finance. But she doesnโ€™t really. Hereโ€™s our mission to reimagine hospitality finance.

Finance 130
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Ditch Your To-Do List and Use These Docs To Make More Impact

First Round Review

After tackling startup challenges from Stripe Press to Figma Education, Brie Wolfson shares her personal collection of templates โ€” the docs that she's used to stay focused on the work that matters and true to her own career goals.

Education 124
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure youโ€™ve thought of everything to make your project a success! The list was created by Senzingโ€™s team of leading entity resolution experts, based on their real-world experience.

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Beyond human-centered design by Saielle DaSilva

Mind the Product

While we build products around personas, there are plenty of reasons why product managers should be looking at the bigger picture. In this ProductTank Wellington talk, Saielle DaSilva, Head of User Experience at car buying site Cazoo, talks about moving beyond human-centered design. Watch the video to see her talk in full, or read on for [.] Read more » The post Beyond human-centered design by Saielle DaSilva appeared first on Mind the Product.

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How to Use Product Reviews to Prepare for UX Research Interviews

The Product Coalition

If you’re a UX designer or researcher, here are ways you can create interview questions by analysing customer reviews. Continue reading on Product Coalition ยป.

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Definition and Discovery

The Product Guy

Bring everyone together for product definition and discovery and deliver better results. Watch and learn more from product management expert, Mihaela Draghici.

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A Step-by-Step Guide to Writing Better Research Questions

dscout People Nerds

Say goodbye to doomed studies with invalid research questions, follow these tips to have a clear, solid start to your project.

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The Big Payoff of Application Analytics

Outdated or absent analytics wonโ€™t cut it in todayโ€™s data-driven applications โ€“ not for your end users, your development team, or your business. Thatโ€™s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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SUNDAY REWIND: Why do we forget that product management is a tough career?

Mind the Product

Todayโ€™s Sunday Rewind looks back at an article with some words of caution and advice to people early in their product management careers written by Rik Higham, currently Product Lead for Payments at Deliveroo. Product management is harder and more subtle than it appears to be from the outside, and good product managers make it [.] Read more » The post SUNDAY REWIND: Why do we forget that product management is a tough career?

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Gamification in Healthcare Apps: Use Cases

The Product Coalition

Letโ€™s take a look at how gamification works in healthcare and fitness apps. According to Statista, approximately 30,000 to 100,000 new apps are added to Google Play and App Store each month. Healthcare and fitness apps constitute 3.58% to 7.16%, but only a few enter the top. Therefore, healthcare apps appearing on the market need to be unique, useful, or unusual.

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20 soft skills that will make you a better engineering leader

ProductBoard

In growth conversations where engineers might feel stuck or unsure about where to invest in growth next, I ask them to Score how well they think they are doing at each of the items below I score how well I see them do as well Compare notes and discuss to align Take 2-3 items they care about and score <6 on Identify opportunities and next steps for improvement Soft skills are a multiplier often.

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13 SaaS Freemium to Premium Conversion Techniques

Userpilot

Looking for ways to engage your SaaS users in a way that drives freemium to premium conversions more efficiently? Of course, there’s no one size fits all, but there are specific techniques that work well mostly because they have one thing in common. They are all focused on providing a great user experience. This article outlines 13 exceptional techniques for converting your free users into paid users.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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A product managersโ€™ dilemma in pursuing a career in startups versus large corporations

Mind the Product

One of the most typical difficulties that a Product Manager faces is deciding whether to work for a startup or a larger organisation in order to advance their career. Let's go over the characteristics of a Product Management function in both startups and larger businesses. [.] Read more » The post A product managers’ dilemma in pursuing a career in startups versus large corporations appeared first on Mind the Product.

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Fast Laughs?โ€”?Netflixโ€™s Attempt at Increasing User Engagement

The Product Coalition

Fast Laughs?โ€”?Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. A row of new releases from established media and entertainment companies suggests that short-form content could be the next โ€˜itโ€™ thing in the entertainment industry.

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381: Tactics for increasing the innovation capacity of your organization โ€“ with Kapil Kane

Product Innovation Educators

Integrating the advantages of large organizations and startups – for product managers. Today we are talking about how your organization can more effectively innovate, using precious resources wisely to create new value. We may not talk about your organization by name, but what we will learn together will certainly apply and help you. Joining us is Kapil Kane, the Director of Innovation for Intel China.

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PES Score: What Is It And 5 Tips To Boost Your Product Engagement Score

Userpilot

What is the PES score, and how is it relevant to the success of your SaaS business? As a SaaS business model is usually subscription-based, customer retention is crucial to its success. You need to provide consistent value to your customers in order to keep them engaged with your product. Thus, your product engagement score is one of the key metrics you should optimize to lower your churn and improve retention.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Rerun: Perfection is the enemy of progress โ€“ Matt LeMay on The Product Experience

Mind the Product

If a product manager is doing their job really well, they will be invisible and the results will speak for themselves. In this rebroadcasted podcast episode, product coach, consultant, and author speaks with Lily and Randy about the product management craft and how the best product managers do their job really well. [.] Read more » The post Rerun: Perfection is the enemy of progress – Matt LeMay on The Product Experience appeared first on Mind the Product.

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6 actionable tips for better product prioritization

ProductBoard

Most product people are optimists. We always want to do more than we can. And while this desire to build amazing things is laudable, it comes with a downside — the more you put on your plate, the less you’re going to be able to do really well. This is why prioritization is so important. We can’t simply say yes to every request that comes our way—this would quickly become untenable.

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Product Managers Prepare For The Next Step In Making Payments

The Accidental Product Manager

Facial recognition may be the next step in payment systems Image Credit: Jeff Hitchcock. In order to make sure that people want to buy their products, product managers have to stay on top of changes in the technology that people use to make payments. This used to be fairly easy: once upon a time everyone used cash, then they migrated to using credit and debit cards, next came PayPal and the like.

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Customer Retention Analysis 101: How to do it Properly

Userpilot

If you want to understand whether your SaaS company will rise or die soon, you first need to conduct a customer retention analysis to look at important growth metrics. This data will help you understand how and why users churn. This article covers everything you need to know about getting started with retention analysis and how to use the insights to reduce churn.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP โ€“ your data โ€“ to build a defensible AI strategy fo

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Design Psychology with Thomas Watkins of 3Leaf

UserInterviews

How to adapt psychology principles to design better, more user-friendly software.

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Europe In-Person 2022 Highlights

Business of Software Conference

What can we say about Business of Software’s 2022 Europe In-Person conference? Well, they say a picture is worth a thousand words, so here’s a recap of Business of Software Conference Europe 2022 in photos: After two years of Zooming, Mark felt a little more comfortable broadcasting from the safety of a small window. Roan Lavery discussed motivation in his session followed by a great series of Q&A.

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5 Product Analytics Your Organization Must Be Measuring To Improve Its Customer Experience

Gainsight

If you want to improve your customerโ€™s experience, you have to crawl into their skin and see what they see. Thatโ€™s what the best product analytics will let you do. They peel back the userโ€™s experience, so you can understand what theyโ€™re going through and tweak your product to enhance their experience. Unfortunately, many SaaS organizations focus on the wrong metrics or misleading product analyticsโ€”and their plans to improve the customer experience fly off course.