Sat.Apr 23, 2022 - Fri.Apr 29, 2022

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You’re Using the Wrong Metric for Pricing Experiments

The Product Coalition

A deep dive into compound metrics Continue reading on Product Coalition ».

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13 Product Mmanagement Tools the Best Product Managers Use

The Product Coalition

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? other than the objectives ?—?neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?

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How to develop a positive mental health culture as a product leader

Mind the Product

How can product leaders develop a positive mental health culture to ensure that their teams are supported and performing at their best? [.] Read more » The post How to develop a positive mental health culture as a product leader appeared first on Mind the Product.

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HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Intercom, Inc.

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Writing Secret 7: Write to Fool Your Imposter Syndrome

Johanna Rothman

Writers have a problem product development teams don't have: Imposter Syndrome. That's when you think you're a fraud. Even though you have experience and expertise. Fear drives Imposter Syndrome. Too often, writers let the fear win. You don't have to succumb to that fear—you can fool that fear with writing. The more you write and publish, the less you allow your Imposter Syndrome to win.

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Train your product team’s brain to embrace optimism and pessimism

Mind the Product

High performing teams acknowledge the role of both optimism and pessimism and create systems of work that exploit their benefits equally. Let’s unpack optimism and pessimism, and look at ways to make the most of both in your team. [.] Read more » The post Train your product team’s brain to embrace optimism and pessimism appeared first on Mind the Product.

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Welcoming our newest board member to Intercom

Intercom, Inc.

I’m excited to announce that we have welcomed a new and accomplished member to the Intercom board: Eileen Naughton, previously an executive leader at Google, President of Time Magazine, and General Manager of Fortune. Eileen is a genuine, down-to-earth, exceptional leader, who brings an unusually broad set of experiences across a range of fields and industries.

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Surfacing the Real Problems

The Product Guy

JTBD is a great way to surface the problem someone is trying to solve and what solution they might “hire” to solve that problem. Watch and learn more from product management expert, Meghan Nesta.

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Rise of The Future-Ready: Product Discovery at Find Your Grind

The Product Coalition

Nick Gross and Jay Stansell reveal how FYG applied prototyping, chatbots, and gamification to transform career planning Continue reading on Product Coalition ».

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Leadership challenges throughout the product lifecycle – Todd Olson on The Product Experience

Mind the Product

In this episode of The Product Experience, Todd Olson, co-founder and CEO of Pendo, reveals how he climbed the leadership ladder and shares his advice for anyone keen to do the same. [.] Read more » The post Leadership challenges throughout the product lifecycle – Todd Olson on The Product Experience appeared first on Mind the Product.

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Life as a Productboard talent scout

ProductBoard

Being a Talent Scout in a world where the unemployment rate is so low, the market is so competitive and recruitment changes pretty much on a monthly basis is no easy feat. What’s life like as a Talent Scout here at Productboard? I interviewed Cecilie Machatová, Barbora Ciencialová, and Eliška Frost, together with Anna Cutino – our colleagues on the recently formed Talent Scouts team.

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Value Gap: What Is It and How To Close the Value Gap in SaaS?

Userpilot

Wondering what the value gap is and how it affects your SaaS product? The value gap can be one of the main reasons why new users stopped using your product after testing it. By identifying and analyzing it, you can have better insight into which of your features users value the most?. Conducting a value gap analysis will help you get a better understanding of your product’s performance, and take action to improve it.

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Intervision?—?An Excellent Way To Help Each Other To Grow

The Product Coalition

Peer consulting for Scrum Masters and Agile Coaches Continue reading on Product Coalition ».

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Learn from a world-class speaker line-up at #mtpcon SF+Americas

Mind the Product

We’re delighted to be bringing our flagship conference, #mtpcon, back to San Francisco next month. #mtpcon SF+Americas will be our first hybrid conference experience in San Francisco. [.] Read more » The post Learn from a world-class speaker line-up at #mtpcon SF+Americas appeared first on Mind the Product.

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Overcoming the 10 dysfunctions of product management (Pt. 2)

ProductBoard

This piece is a guest post from Rajesh Nerlikar, CEO of Prodify. We’re back with tips on how to use Productboard to address the last 5 dysfunctions of product management, which Ben Foster and I defined in the opening chapter of Build What Matters. Click here if you want to catch up on part 1 of this series. Dysfunction #6: The Business School— overuse of science and data Business school is where.

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Why is an Opportunity Solution Tree Important For Product Managers [+How to Build One]

Userpilot

What is the opportunity solution tree? How can it help product managers in the product development process? If you haven’t heard of OSTs yet and are or simply want to learn more, you’re in the right place. This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Let’s dive in!

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It’s Time to Transition to Inclusive Personas

dscout People Nerds

As researchers, we know we need to do our best to remove bias and practice empathy towards our users. Reshaping traditional personas is one way we can put more focus on inclusivity.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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April’s top product management content

Mind the Product

April saw Mind the Product run a focus week on “learning to lead”, a podcast from Pluralsight’s Ha Phan on machine learning in discovery, and publish plenty more insightful content besides. Here’s a recap of our top posts from the past month. Measuring the right North Star metric Accenture Business Agility and Product Coach Sebastian [.] Read more » The post April’s top product management content appeared first on Mind the Product.

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New video series: The ABCs of Product Management

ProductBoard

If you want to be a designer, you go to design school. If you want to be an engineer, you get an engineering degree. If you want to be a product manager… well, where’s the school for that? Introducing our new video series, The ABCs of Product Management. In four episodes, we cover core skillsets that will help product managers excel in their roles: Arriving at a deep understanding of user needs.

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Customer Onboarding Specialist: Everything You Need To Know [Job Description, Salary, Tools]

Userpilot

Fancy hiring a customer onboarding specialist or simply want to know who they are and what they do? We’ve got you covered! In this article, you will get everything you need to know about customer onboarding specialists. What do they do? What salary do they get? What user onboarding software do you need to buy to equip them? And what skills they should possess?

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6 Tips for Overcoming Imposter Syndrome as Product People

Product Management Today Submitted Articles

Recognizing The Phenomenon and Overcoming It

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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MTP Leader panel: Learning to lead

Mind the Product

In this MTP Leader panel, our line-up of experts join Emily Tate, Mind the Product’s Managing Director, to discuss the lessons they have learned on the path to becoming product leaders. Our panellists are as follows: Hilary Reynolds, Senior Director of Products at CBRE Thor Mitchell, Head of Product at Miro Sushni Tumu, VP of [.] Read more » The post MTP Leader panel: Learning to lead appeared first on Mind the Product.

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The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author

Nir Eyal

I’m surprised I ended up an author. I’m dyslexic, English is not my first language, and writing was always my worst subject in school. Just as surprising as my unlikely path are the mix of books that got me here. The post The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author appeared first on Nir and Far.

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Appcues vs Pendo: Which Is Best For Onboarding SaaS Users?

Userpilot

Appcues vs Pendo? Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Let’s get started! TL;DR. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement.

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382: How to manage change when your product disrupts your organization – with Brendon Baker

Product Innovation Educators

How product managers can become change leaders. Today we are talking about change. The very nature of our work as product managers and leaders creates change—we change existing products to make them more valuable to customers and our organization, and we create completely new products, which causes change to occur at many levels. Your work demands that you are competent leading change.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Applied product management: Why you may be struggling as a product leader by Gijo Mathew

Mind the Product

In this #mtpcon Digital Americas session, Gijo Mathew, CPO at VTS, explains why we should be thinking of product management in the same way we think about applied mathematics — as the application of methods and specialised knowledge. Watch the video to see his talk in full or read on for an overview of his key [.] Read more » The post Applied product management: Why you may be struggling as a product leader by Gijo Mathew appeared first on Mind the Product.

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How to Use Behavioral Science to Boost Conversion Rates

The Product Coalition

Five tips to help you succeed, and the implications Continue reading on Product Coalition ».

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Product Launch Metrics: How To Measure The Success Of A Product Launch?

Userpilot

Product launch metrics can be easily overlooked while you become busy with product development, marketing efforts, and launch timeline. But tracking these metrics is equally important. A Harvard Business School study found that a staggering 95 % of around 30,000 newly launched products fail. Although the failure rate differs from one industry to the other, the odds of success are 25 to 1 in general.