Sat.May 14, 2022 - Fri.May 20, 2022

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7 Headaches Every Product Manager Understands 

Gocious Blog

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Peer-to-Peer Products

The Product Coalition

In some ways, almost every product is a peer-to-peer product. Social media, communication, collaboration, and many marketplace apps are… Continue reading on Product Coalition ».

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Making your product more accessible

Mind the Product

Today is Global Accessibility Awareness Day. But why should Product Managers care about accessibility? In this post, we'll tell you a quick story and the tips learned… [.] Read more » The post Making your product more accessible appeared first on Mind the Product.

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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Those focused on shipping still felt the sting of the pandemic as local and national supply chains continued to reel. Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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14 tips to help you run a successful product design workshop

Intercom, Inc.

Design and collaboration go hand-in-hand. When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Collaboration comes in many flavors, from small informal working sessions and group critiques to full-blown workshops. But beware: just bringing people together doesn’t automatically guarantee creative outputs and ideas.

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The balanced scorecard: a framework that drives impact

Mind the Product

In this article, we'll dig deep into one specific framework that I fancy a lot for its genericity and its simplicity to apply. In the end, you will master the key principles and be able to come up with clear priorities based on their estimated business impact. [.] Read more » The post The balanced scorecard: a framework that drives impact appeared first on Mind the Product.

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Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled.

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35 Impactful Questions Managers Should Ask Themselves Regularly

First Round Review

We asked top startup leaders to share the questions they ask themselves to become better managers and assembled their answers into a can't-miss checklist.

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How Would You Improve Instagram as a Product Manager?

The Product Coalition

Photo by Alexander Shatov on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. Let’s take Instagram for example. In this blog, I will talk about the steps that I, as a Product Manager at Instagram would take to improve it. Also, I will assume this to be more of an interview scenario and so my approach will be how I would think about this in a relatively short 30 - 45 minutes call.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping

Mind the Product

In this Sunday Rewind episode, we look back to when Gleb Smolich, IT specialist, broke down customer journey mapping (CJM). He explained why it’s an important marketing tool for products. Gleb explained how because customer journey maps can be hard to create and their results cannot always be tracked, it can be tempting to use [.] Read more » The post SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping appeared first on Mind the Product.

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Five Steps to Create a Holistic Mobile Customer Feedback Solution

Alchemer Mobile

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. The customers themselves are driving this change. In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution.

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Product Managers Don’t Rush

The Product Guy

In the first week of your product management job, meet as many people as you can. Then, after that is even more important. Watch and learn more from product management expert, Benny Reich.

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How Warehouse Management Systems Help to Increase Efficiency by 25% and More

The Product Coalition

Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. They must be securely stored until the arrival of the carrier. You should understand what goods you need to load the arriving transport. Which batch, what expiry date, what quantity, what retail price?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Product operations by Christine Itwaru

Mind the Product

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.

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Customer Love Stories Podcast: Episode Eight

Alchemer Mobile

It’s not just a phase, mom! Well, maybe it was. In this episode of Customer Love Stories, Melanie and Robi use the emo music community to understand the phases of fandom. They also spend time diving into building engaged communities and using customer feedback to build better products and experiences. Host: Apptentive CEO and Co-founder, Robi Ganguly.

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Why It’s So Hard to Shake the Way People Make You Feel

Nir Eyal

Good or bad, our feelings color how we see people. In psychology, a “trapped prior” is a perception of reality that’s colored, or trapped, by past experiences. If not treated, trapped priors can turn into debilitating phobias. The post Why It’s So Hard to Shake the Way People Make You Feel appeared first on Nir and Far.

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How to Kickoff Product Discovery like a Pro

The Product Coalition

A step-by-step guide (with templates) to level up your Product Discovery Continue reading on Product Coalition ».

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Setting up a product function from scratch – Maggie Crowley on The Product Experience

Mind the Product

What would it be like to join a new company and set up a new product from scratch? On this week's podcast, we spoke to Maggie Crowley all about her experiences of doing this and her best tips. We also had some time to discuss best practices with metrics and hypotheses in product. [.] Read more » The post Setting up a product function from scratch – Maggie Crowley on The Product Experience appeared first on Mind the Product.

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12 Must-Have Qualities of a Good SaaS Product

Userpilot

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. TL;DR. To be successful, your SaaS product needs to provide the right mix of features. Kano analysis helps distinguish between essential features and those which make your product stand out.

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The 5 key design decisions to consider in your product process

ProductBoard

This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski and Haley Miller, members of Productboard’s Professional Services team. There are a number of reasons why you might want to revamp your product processes. You may be trying to improve efficiency, account for new people, or bring your company into the next stage of maturity.

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What is A Product-Centric Organization?

The Product Coalition

What does it mean to become product-centric? And if you are becoming a product-centric organization, does that mean moving away from user-centricity? Absolutely not. Being product-centric means you are inherently both user and buyer-centric. Great… so in practical terms, how should we think about it? To me, it translates to your products driving your business strategy and growth plan.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How to be a better data-driven product manager

Mind the Product

In this Prioritised Ask me Anything (AMA) for members, Emily Tate joined Product Coach, Itamar Gilad, to shed some light on how data-driven product management really works in practice. [.] Read more » The post How to be a better data-driven product manager appeared first on Mind the Product.

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Is Pendo Feedback Worth The Money? [+Better Alternatives]

Userpilot

Pendo Feedback is one of the most popular trademarks of pendo.io inc. But is it really worth all the hype? Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Without further ado, let’s dive in. TL;DR. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback.

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How to Brainstorm Creative Answers for the Product Design Interview

PMLesson's Ace the PM Interview

The best way to stand out in the product design interview is with creative, innovative answers. Product design interviews are a part of the broader product management interview process. And PM interview questions cover a wide variety of topics. However, product design interviews are focused specifically on testing your ability to be creative with "moonshot ideas" and to really think outside the box.

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Reflecting Strategy In Roadmaps — Features Are Not The End Game

The Product Coalition

Have you ever stared at a roadmap and wondered why? Why is the roadmap organized the way it is? What’s the end game? What are we trying to achieve for who? Why is this important to our company? Roadmaps should not focus on features, no disrespect. Features are important, but they need to come together in the roadmap to show a clear product strategy.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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User insights for product decisions by Cris Valerio

Mind the Product

In this #mtpcon Digital Americas session, Cris Valerio, Product Manager at Instacart, shares her thinking on why user insights are important for making product decisions and provides some guidelines for gathering the right user insights. Watch the session in full or read on for the highlights: High-level reminders “You will spend the vast majority of your [.

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SaaS Product Announcement Examples [+ How To Create Them]

Userpilot

Looking for product announcement examples to help inspire your next successful launch? You're in the right place. This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? What are the best channels to announce new products: in-app communication, email, social media, etc?

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7 Unique Advantages of Using a Strategic Product Management Tool

Gocious Blog

It's no secret that managing product development is a complex process. You may have dozens of team leads or executives to check in with and keep informed. You could be working with one prototype product or managing an entire portfolio of product lines from original models to brand new launches.