Sat.Aug 20, 2022 - Fri.Aug 26, 2022

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Implement OKRs with Jira and Confluence

Modus Create

A clear company vision is great, but it often ends up as a decor piece on the office walls. “ Business as usual” has a nasty habit of disconnecting operations from strategy. . Without persistent attempts to steer workflows in the right direction, teams lose sight of goals. However, such attempts can exhaust even the most well-intentioned leaders. . That’s where OKRs come in.

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15 Best SaaS Automation Tools To Include in Your Stack

Userpilot

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS. So let’s get started! TL;DR. SaaS automation is a way of making manual processes automated with the use of a SaaS service.

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6 Steps to Revive a Failed Feedback Program

ProductBoard

This article was written by Matt Goodman. Matt has years of experience as a Product Manager, and currently works as a Sr. Solutions Architect as a part of Productboard’s Professional Services team. “Our feedback feels like it is going into a black hole.” – Customer Success Manager “Our stakeholders don’t give us enough context when submitting feedback.” – Product Manager Do these words sound.

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5 Types of Research Performance Every UXR Team Can Avoid

dscout People Nerds

Research performance gives the appearance of offering credible research with none of the actual benefits. Here’s how to spot and prevent it.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to Mitigate Risks Associated with Test Automation?

The Product Coalition

Poor quality testing results in higher expenses. Most of it falls on the event and testing groups, who ought to run extra tests because of computer code failures and work to eliminate them. However, the project budget doesn’t typically give resources for unplanned tests. To prevent budget overruns and perform extra tests as required, QA groups have to be compelled to certify they’re doing everything they will to avoid common pitfalls that cause extra testing wants, unleashes delays, and quality

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Measuring the product-market fit

Mind the Product

Product and market analysis are important to creating, managing and further growing a product. For all it is worth, your product can remain in the market eternally as long as it serves a purpose, and consumers are constantly buying, using, and referring others to your product. This is where product-market fit comes in. [.] Read more » The post Measuring the product-market fit appeared first on Mind the Product.

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Dealing with Extremely Difficult Product People

The Product Coalition

Hands down, the greatest threat to you building good product are these four extreme types of people. Continue reading on Product Coalition ».

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Drive retention from customer support with 4 easy steps

Intercom, Inc.

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Shifting focus to customer retention can actually be twice as powerful as customer acquisition.

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New Course: Finding Product/Market Fit

Sachin Rekhi

The hardest part of bringing a new product to market is always the elusive hunt for product/market fit. Marc Andreessen describes product/market fit as "being in a good market with a product that can satisfy that market". I've dedicated my entire career to five such hunts across the three startups I co-founded as well as the new products I built at LinkedIn and Microsoft.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience

Mind the Product

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group of product people who have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Centre, joins us on the podcast to chat about how to do OKRs the right way. [.] Read more » The post Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

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Gestalt Principles in UX/UI Design

The Product Coalition

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. The design of applications is based not only on aesthetic perception but on scientific laws as well. Some people say that user experience is an invention of designers willing to increase the budget of a project. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away.

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Registration for our fall 2022 product launch event is now open

Intercom, Inc.

We’re excited to announce that registration is now open for New at Intercom , our virtual fall product launch event which takes place on October 12th, 2022 at 8am PT/4pm BST. Our product and engineering teams have been busy building incredible features that will multiply the value Intercom brings to your business, and we can’t wait to introduce you to the latest and greatest innovations.

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Executive Driven Product

The Product Guy

EDI can be a bit troubling to the product management workforce. Watch and learn more from product management expert, Don Ross.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Learnings from London: Dave Wascha – Inside the mind of a product manager

Mind the Product

In this week’s Learnings from London, we look back at the high spots from #mtpcon London in years past we bring you Dave Wascha’s talk from 2014, Inside the mind of a product manager. [.] Read more » The post Learnings from London: Dave Wascha – Inside the mind of a product manager appeared first on Mind the Product.

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Onboarding New Team Members for High Performance

The Product Coalition

Onboarding is known to be so important for new hires, yet we don’t apply the same level of attention to onboarding new team members. The main benefits for onboarding team members effectively are to increase their productivity faster and increase their experience of work (enjoyment, reward, satisfaction). Increasing productivity faster has an obvious benefit, team members will achieve what you need them to achieve faster.

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Productboard scoops prestigious ‘best employer’ awards from Forbes and Comparably

ProductBoard

We’re thrilled to announce that Productboard has been recognized yet again as a fantastic, forward-thinking employer, with Forbes naming us one of America’s Best Startup Employers of 2022 and Comparably awarding us four “Best Places to Work” awards across the following categories: Best CEOs for Women Best CEOs for Diversity Best Leadership Teams Best Company Career Growth This recognition follows.

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Customer Love: How To Make Customers Love Your SaaS?

Userpilot

“Customer love” is the last thing you think about in a B2B SaaS environment. But in the end, customers who love your brand are the ones who: Engage with your product. Stick around and become loyal. Refer your product to their network. So how do you encourage customers to love your brand? In short: by loving them back. Let’s see what it means to love your customers.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Why should product managers understand Microservices?

Mind the Product

This article discusses why product managers should understand Microservices, and how to make a transition to Microservices to achieve its intended benefits. [.] Read more » The post Why should product managers understand Microservices? appeared first on Mind the Product.

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Questions to Help You Shape Your Product

The Product Coalition

Just sharing meaningful questions about vision, strategy, positioning and value that helped me define and design successful products Continue reading on Product Coalition ».

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Product failure is expensive — here’s how to avoid it

ProductBoard

Here in the U.S., every product team represents, on average, approximately $1-2 million a year of investment, according to Glassdoor. And, depending on whose industry data you value most, anywhere from 60-95% of features built are never used because they do not solve important needs. This adds up to a staggering loss of $600,000 for every product team per year.

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Customer Success vs Customer Support: What’s The Difference and How to Improve Both

Userpilot

In today’s B2B technology world, the terms “customer success” and “customer support” are often used interchangeably. In this battle of customer success vs customer support, there are stark differences but there is also a common thread that binds them together. The end goal of both these disciplines is all about delivering exceptional customer experiences and retaining customers.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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The art of product management with Ken Norton

Mind the Product

In this Ask me Anything (AMA) for prioritised members, Managing Director, Emily Tate, was joined by Ken Norton, Executive Product Coach, to discuss the art of product management. Watch the video in full or read on for the key points discussed. [.] Read more » The post The art of product management with Ken Norton appeared first on Mind the Product.

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Claim Higher Prices With This Neglected Type of Product Value

The Product Coalition

By a product leader turned Stanford MBA and entrepreneur Continue reading on Product Coalition ».

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397: From product manager to CEO – with Matt Young

Product Innovation Educators

Insights on product strategy and customer research for product managers. Today we are looking at product management work through the eyes of a CEO, exploring several topics together. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. UserVoice is the tool I see most frequently used for collecting customer feedback and prioritizing customer needs to help product managers create more valuable products.

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13 User Feedback Best Practices For Collecting In-app Feedback

Userpilot

Are you familiar with user feedback best practices? If not, you’re probably finding a hard time getting responses from your customers. In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. Let’s get started! TL;DR. User feedback is quantitative and qualitative data provided by customers about what they think about a product and how many of them feel the same way.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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SUNDAY REWIND: 5 essential elements of perfect product messaging

Mind the Product

This week’s Sunday Rewind takes us back a few years to a post from Elisabeth Cullivan Thomas that examines how to get a product’s marketing messages right. Elisabeth says: “One of the first things that I think about when launching a new product or service is how do we get people to notice? How do [.] Read more » The post SUNDAY REWIND: 5 essential elements of perfect product messaging appeared first on Mind the Product.

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The Importance of Drag and Drop Analytics

Reveal

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own. Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they nee

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Ready Player One: Golden Rules and Tips for Game Design

The Product Coalition

These tips can also be applied to other aspects of your life. Continue reading on Product Coalition ».