Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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The good, bad, and ugly of OKRs by Jenny Herald

Mind the Product

In this ProductTank Heidelberg, Jenny Herald, VP of Product Evangelism at Gtmhub shares her experiences with working with OKRs and explains the groundwork required to get started with these metrics. [.] Read more » The post The good, bad, and ugly of OKRs by Jenny Herald appeared first on Mind the Product.

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4 ways product leaders can embrace uncertainty to uncover opportunity

ProductBoard

While you can never completely cut the risks of uncertainty out of life, you can prepare for them and embrace the opportunity they provide. That was the premise of our 2022 Product Excellence Summit (now available on demand) and we wanted to be sure to share the best strategies for doing so with you, whether you were able to attend in-person, virtually, or only in spirit.

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How To Avoid the Product Manager Burnout Trap

The Product Coalition

Product Managers uniformly seem to be burning out. I believe there’s another way. Continue reading on Product Coalition ».

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Product Management Antipatterns: Memes That Made My Day

The Product Coalition

Start or end your product work day with these memes! Continue reading on Product Coalition ».

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension

UserInterviews

Every taco should be enjoyed but tide pods are hard to ignore. Roberta is back to discuss the good (and not-so-good) aspects of UX research.

More Trending

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[Infographic] 3 steps that put product roadmaps in overdrive

ProductBoard

Roadmaps can be full of unintended pitfalls, like overly ambitious timelines or too many unnecessary features that don’t actually solve the needs of your customers. How do you stay the course to build features your customers actually want, instead of getting pulled down another dusty side road someone in the C-Suite swears is a shortcut? We put together insights from several product management.

Roadmap 52
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Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed

Product Talk

What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.

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Opportunities in UX Design: Four Technologies That Enhance Customer Experiences

The Product Coalition

At the dawn of the computer age, PCs did not have a graphical user interface. Only employees of scientific institutions could work with them. With the help of special commands, they accessed an operating system through a console. In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. The era of personal computers began.

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Trailblazing Women in Product Management: Shuba Swaminathan, Vice President of Product, Developer Experience & Design at Vonage

280 Group

For our next installment of the Women in Product Management Series I interviewed Shuba Swaminathan, Vice President of Product, Developer Experience & Design at Vonage. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management? I am an accidental product manager. I had no idea that’s what I was doing when I founded my own company.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Reducing customer churn – Andrew Michael on The Product Experience

Mind the Product

This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. [.] Read more » The post Reducing customer churn – Andrew Michael on The Product Experience appeared first on Mind the Product.

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Product KPIs and metrics that every product manage

Product Management Today Submitted Articles

If you are building something without data, then you are not building a product. You are simply building your opinion. And to continue building it without data is the biggest crime in product management. You only end up consuming a lot of resources and might never reach the desired outcome.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

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Investment Due-diligence Checklist for Product Managers

The Product Coalition

Gone are the times when the sketch on a napkin from your lunch was enough to secure your company Series A funding. In the current economy… Continue reading on Product Coalition ».

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Is your innovation project on track? by Tendayi Viki

Mind the Product

In the opening keynote session at #mtpcon London 2022, corporate innovation expert and award-winning author Tendayi Viki discusses the importance of placing product people at the heart of business model design, in order to innovate and achieve aligned outcomes. [.] Read more » The post Is your innovation project on track? by Tendayi Viki appeared first on Mind the Product.

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Two Development Team Configurations I Lobby Against

Mironov Consulting

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So behind closed doors and where it won’t create political/organizational issues, I lobby my engineering counterparts away from: Dedicated bug-fixing teams (usually proposed by Engineering)

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Statistics: What are Type 1 and Type 2 Errors?

AB Tasty

Even though hypothesis tests are meant to be reliable, there are two types of errors that can occur. These errors are known as type 1 and type 2 errors. Learn more.

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Analyzing and Communicating Business Risks When Deploying a Predictive Model

The Product Coalition

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Optimized for better outcomes Today, businesses regularly use predictive analytics to optimize their business and achieve better business outcomes.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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SUNDAY REWIND: Just Say No – Hard Decisions in Product Management

Mind the Product

In this 2015 post, Jason Burke, then VP of Product at a Boston-based start-up called clypd, offers some advice on how product managers can prioritise when they’re faced with endless lists of work to be done. You can’t do it all, says Jason, and there’s the problem. Included on the lists are features that someone [.] Read more » The post SUNDAY REWIND: Just Say No – Hard Decisions in Product Management appeared first on Mind the Product.

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Why is the Minimum Delightful Product The Way To Go When Building Software Products

Userpilot

You’ll almost certainly have heard of a minimum viable product. But a minimum delightful product might be new to you and exactly what you need to focus on as a product manager. Well, look no further. In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS.

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A Product Regret

The Product Guy

It is never too soon to start your career in product management. Watch and learn more from product management expert, Mihaela Draghici.

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I’m Not Just the Product Manager, I’m Also the Secretary

The Product Coalition

The power of scheduling, email introductions and meeting notes Generated by author via Stable Diffusion AI using NightCafe website Product Managers like myself can have big egos. Prioritizing others’ work, crafting a roadmap, ‘managing customers’, ‘leading by influence’, and storytelling- all this can get to their heads, and make them think they’re important.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart

Mind the Product

Sankalpa Sarkar is a Product Lead at Walmart — he has spent over 8 years in the product management profession. Here’s how he got his job in product. [.] Read more » The post How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart appeared first on Mind the Product.

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How to Approach the Layoff Conversation with Respect and Congruence, Part 2

Johanna Rothman

Do you know what to say when it's time to lay people off? The first time I had to lay someone off, I had no idea what to say. However, if you have a reasonable context, you (or HR and you) can create a script you can use to make a layoff a respectful and relatively kind experience. With a congruent conversation, you might even be able to maintain a healthy collegial relationship with the person you have to lay off.

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The 2022 Research Incentives Report

UserInterviews

What to pay research participants, according to data from nearly 20,000 moderated and unmoderated research projects.

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Product Go-to-Market (GTM) Canvas: Define How You Take New Ideas to Market

The Product Coalition

The Product Go-to-Market canvas (aka “Product GTM canvas”) is designed to help facilitate your thinking when taking new products or ideas… Continue reading on Product Coalition ».

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Minimum Viable Experience (MVE): What Product Managers Should Know

Userpilot

What is a Minimum Viable Experience (MVE)? Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? If you're after the answers to the questions, you're up for a treat because that's what we're exploring in the article! Got your seat belt on? Let's get to it! TL;DR. Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the prod

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Conversations with Chief Innovators: Revolution Cooking

Modus Create

Welcome to Conversations with Chief Innovators, in which our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the second episode, we bring you Tom Klaff, CEO of Revolution Cooking. Watch the full episode here. $70 billion. That’s the market value of a 10,000-year-old industry — small kitchen appliances.

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Roadmapping Isn’t Just for Product Managers Anymore

ProductPlan

As your IT Department changes, the nature of your department’s role may transition to a strategic partner. You will find several product management techniques useful during this transformation, such as roadmapping. Once considered the domain of product managers, roadmaps are useful in various contexts. You can use a roadmap to effectively communicate and collaborate with your business partners at the beginning and throughout an IT initiative.