Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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My Top 10 Mistakes in 10 Years: Gainsight CEO Nick Mehta

Gainsight

This article was originally published on SaaStr “I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” – Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSu

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Unlocking the Secret to a Winning Product Strategy: The Power of a Positive Mindset

The Product Coalition

“The clearer and more focused our mind, the more effective and insightful our decision-making becomes. Mindfulness is a powerful tool for cultivating clarity, focus, and insight.” — Janice Marturano Picture yourself staring at an opportunity with negative thoughts streaming through your head like an endless Netflix series. You want to engage. Yet, your brain is telling you to run.

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Rerun: How to influence without power – Tim Herbig on The Product Experience

Mind the Product

We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it. Read more » The post Rerun: How to influence without power – Tim Herbig on The Product Experience appeared first on Mind the Product.

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AI and Product Management – The Possibilities Are Endless

Product Management University

(Artificial Intelligence) AI and product management is a white-hot topic that runs the gamut, from the countless benefits to product managers all the way to replacing product managers…and everything in between. As with any new technology, there’s a maturation curve. Nevertheless, it’s always fun to think, dream and speculate about what AI and product management might or might not look like when it’s all grown up.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Get the Best of Both Worlds with a Hybrid Team

dscout People Nerds

Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here’s how you can approach it, no matter your current team makeup.

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Q&A: How to Grow Your Product Management Career in an Uncertain Economy

280 Group

TLDR Joe Ghali answered 5 audience questions that he and Elad Simon (of Craft.io), did not have time for in our recent “How to Grow Your Product Management Career in an Uncertain Economy” webinar. How to Switch Your Product Management Career from One Domain to Another? Product Manager vs Product Marketing Manager How to Get Started in Product Management with No Experience?

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How To Run a Pre-Mortem

The Product Coalition

Mitigate against risks that matter with this Pre-Mortem format Continue reading on Product Coalition »

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Streamline Product Development by Visualizing Events on Your Roadmap

Gocious Blog

Are you tired of missing important deadlines and struggling to align your team around your product milestones? Do you want to communicate key dates outside your team’s control and raise awareness of their impact on your roadmap? If so, you'll be excited to learn about the new "Events" feature on your roadmap.

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10 tips for writing good product handover documentation

Mind the Product

Having recently been offered a new product leadership role, Abigail Lloyd is in the throes of handing over my domain to a new product manager. Here are her 10 tips for developing useful handover documents that not only capture where the product is today, but also serve as an evergreen go-to reference for anybody wanting a contextual overview. Read more » The post 10 tips for writing good product handover documentation appeared first on Mind the Product.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Using ChatGPT to Perform Competitive Analysis

280 Group

This is part 2 of 3 on our series of using ChatGPT in your day-to-day job as product managers (PMs). In this entry, we’ll explore ways PMs can leverage ChatGPT to help with product discovery. ( Read Part 1, “Using ChatGPT as a Product Management Tool”, here ). TLDR Using the example of a new product manager at a challenger bank, (a smaller and newer bank), Jake uses ChatGPT to quickly do competitive analysis Specifically, Jake uses ChatGPT and Porter’s Five Forces to build

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Updated Mobile SDKs, Android React Native Integration, and Account Login

Alchemer Mobile

Latest Mobile SDKs deliver new features and customizations By Mel Fox, Product Manager for Alchemer Mobile, and Vanessa Bagnato, Director of Product Marketing at Alchemer We’ve made some key enhancements to Alchemer Mobile (formerly Apptentive), which includes new features and improvements in the 6.0 versions of the iOS and Android SDKs. These new features are the direct result of customer requests and are available immediately when you upgrade to iOS SDK 6.1 and Android SDK 6.0.4 We continue to

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Solving a Real Problem Isn’t Enough.

The Product Coalition

TLDR: In Motives to be Met , we learn what motivates our (ideal) customers to make a decision that helps us achieve our business and impact goals. This seems obvious, but it turns out many product people are wrong about what these motives are. I recently asked a PM what was driving people to trial his product, which is aimed at team leads to help them track performance on their teams.

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A case study: The journey to becoming a product-led company

Mind the Product

In this deep dive case study, Kirsten Mann, Chief Product Officer at Prospection, shares some learnings so far on the journey that their team to transition from a service-led to a product-led company. Read more » The post A case study: The journey to becoming a product-led company appeared first on Mind the Product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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News consumption: This framework will help you decide what to focus on and what to ignore

NextBigWhat

In today’s world, we are constantly bombarded with news and information from various sources, including social media, news outlets, and online platforms. While some of this information may be relevant and useful, a significant amount of it can be overwhelming and may not necessarily have an impact on our lives. This can lead to feelings […] The post News consumption: This framework will help you decide what to focus on and what to ignore appeared first on nextbigwhat.

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A Primer on Cultivating Taste from Legendary Producer Rick Rubin

Sachin Rekhi

I've always felt that product design was a creative endeavor and the work that most moves our industry forward stems from practitioners who could easily be described as artists. Given this, I've often wondered whether one of the best ways to improve our craft as product designers would be to immerse ourselves in the best practices of artists at large.

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A High-level Outline of the Role of a Technical Product Manager

The Product Coalition

If you enjoy problem-solving, are passionate about technology, and are always thinking of new digital products or ways to improve existing… Continue reading on Product Coalition »

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Tech debt in the eyes of the developer by Jan Kaltoun

Mind the Product

In this ProductTank Prague talk, Jan Kaltoun, Chief Technology Officer at STRV dives into debt in the eyes of the developer and how to navigate tech debt. Watch the talk in full, or read here for a summary of his main points: What is tech debt to you? How did it affect you in your Read more » The post Tech debt in the eyes of the developer by Jan Kaltoun appeared first on Mind the Product.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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A Short Test to See if Your Job Will Survive AI

Johanna Rothman

Every minute, it seems as if someone is talking about how great ChatGPT is. It's going to revolutionize the world! I agree— I am sure AI will revolutionize the world. At some point. But I think it's going to remove all those busy-work jobs , not the jobs where we, as humans, offer value. Here's a short test to know if your job will survive the (somewhat) imminent AI revolution: Does your job require you to analyze something someone already did?

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12 Best Digital Adoption Platforms for SaaS Companies in 2023

Userpilot

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Userpilot? Pendo? Appcues? Chameleon? Maybe something completely else? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. However, figuring out which of them satisfies your needs and offers the best value for money is no easy feat.

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The Most Overlooked Challenge for Product Managers in Managing Stakeholders

The Product Coalition

As a product manager, the most challenging aspect of the job has always been influencing and effectively communicating with those around me. ? From personal agendas to vendettas, individual opinions, power struggles, or politics, numerous factors can make it difficult to get people on board with your vision. Photo by Headway on Unsplash However, there’s another often-overlooked challenge that makes it even harder.

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E-commerce product management during Covid-19

Mind the Product

How has the Covid-19 pandemic impacted product managers who work in the e-commerce sector? Diogo Pinho Product Team Manager for SIBS shares his insights in this guest post. Read more » The post E-commerce product management during Covid-19 appeared first on Mind the Product.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Twitter Blue: Owner’s Envy. Neighbour’s Pride

NextBigWhat

Twitter recently launched its subscription-based service, Twitter Blue. The service offers several benefits to paid subscribers, including the coveted blue tick verification, additional customization options, and exclusive access to certain features. However, as more users flock to the platform to purchase Twitter Blue subscriptions, a concerning trend has emerged.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. However, the average customer retention rate by industry varies wildly.

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Inspect and Adapt: Part 4 of 4 Steps of Stakeholder Engagement

The Product Coalition

Effective Stakeholder Engagement is key to the product's success and one of the essential skills all product people should have.

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SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva

Mind the Product

In this #mtpcon London 2022 keynote, Saielle DaSilva, Global VP of Design at StepStone and former Director of User Experience at Cazoo, explains through five f-words how we can add value, achieve alignment and make better decisions while creating a more inclusive and caring culture. Feelings Product managers deal with people every day. The mistake they Read more » The post SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva appeared first on Mind the Pro

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Introducing Product Discovery, ProductPlan’s New Tool for Strategic Decision-Making and Idea Capture

ProductPlan

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. For Enterprise customers looking for more detailed information on how to get started, check out our support documentation.

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Freemium Strategy 101: Ultimate Guide for SaaS Companies [+ Examples]

Userpilot

What do Slack, Spotify, Dropbox, Canva, Zoom, and Grammarly have in common? Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. Could freemium work for your SaaS business? That’s what we discuss in the article. And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation.

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431: How to use Jobs-to-be-Done rankings – with Doug Stone

Product Innovation Educators

The steps in ranking and valuing Jobs-to-be-Done—for product managers We have talked a few times about Jobs-to-be-Done in past episodes. It is a customer discovery tool for uncovering the unmet needs of customers—the tasks they want to complete or objectives they want to achieve. When using this approach, we may find the customer has multiple Jobs-to-be-Done and each job has a variety of attributes.