Mind the Product

MAY 1, 2023

We catch up with product leader Jonny Schneider to find out his thoughts on why businesses find it hard to become product-led and why cross-functional collaboration is so important. If you’ve been following Mind the Product for a while you will have come across Jonny Schneider. His 2017 article, Understanding how Design Thinking Lean and Read more » The post Jonny Schneider: Product-led and collaboration conundrums appeared first on Mind the Product.

Article 148

Article 148

The Accidental Product Manager

MAY 1, 2023

It turns out that people only buy things under the right conditions Image Credit: Jurgen Appelo I’m pretty sure that this has happened to all of us. We’ve found something that we are interested in buying, but we can’t quite make up our mind as to if we really want to get it right now. Then all of a sudden we discover that there are only a few of this item left.

Product Management 65

Product Management Product Manager User Testing Product Research 65

Roman Pichler

MAY 3, 2023

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. You should be aware of new trends, be able to make an informed guess if they are likely to impact your market and product, and decide if a technology needs to be further investigated.

Research Software 229

Research Software Technical Review Technology Product Research 229

Centercode

MAY 4, 2023

On May the Fourth, discover the do's and don'ts of effective beta test management by embracing the wisdom of the Jedi philosophy while avoiding the pitfalls of the Sith mentality in this specially themed post for Star Wars Day.

Testing 52

Testing Management Management 52

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Gainsight

MAY 1, 2023

The customer success (CS) community has come a long way in the last ten years since our first Pulse Conference in 2013. For many CS professionals, there is a clear track from Customer Success Manager (CSM) to Team Lead to Head of CS and eventually (Chief Customer Officer) CCO. Regardless of where you start your career in customer success, when the time comes to helm a CS program for the first time, the sheer number of things to address can be daunting.

Onboarding KPIs 59

Onboarding KPIs Research Software Customer Experience User Testing 59

The Product Coalition

MAY 2, 2023

Harnessing the Power of Artificial Intelligence to Revolutionize Product Management and Deliver Unparalleled User Experiences Continue reading on Product Coalition »

Artificial Inteligence 140

Artificial Inteligence Product Management Product Manager Management 140

Strategyzer

MAY 2, 2023

A few years ago, Nico LeBlanc and I were invited to work with an innovation team at a large pharmaceutical company. The team was preparing to launch a digital health platform within a few months.

Testing 88

Testing Management Management 88

UserInterviews

MAY 4, 2023

Love ‘em or hate ‘em, meetings are better with a well-prepped facilitator, clear agenda, and effective follow-up plan. Templates can help.

UX 119

UX 119

Product Innovation Educators

MAY 1, 2023

Using product ops to standardize product management processes Today we are talking about product ops—what it is, if you need it, and how to get started. Joining us is Steve Johnson, a returning guest. He is an author, speaker, and product coach. His market and technical savvy allowed his career to develop from Product Manager to Chief Marketing Officer.

Product Management 105

Product Management Product Manager Product Research Research Software 105

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Mind the Product

MAY 1, 2023

This deep dive guest post written by Senior Global Product Manager, Jin Hu, delves into the opportunities that lie ahead for product managers with the arrival of ChatGPT and other advances in AI. Read more » The post Deep dive: Revolutionising product management with ChatGPT appeared first on Mind the Product.

ChatGPT 206

ChatGPT Product Management Product Manager Management 206

The Product Coalition

MAY 2, 2023

Product leader Siddharth Arora explains characteristics between Goals, Metrics, KPIs, and OKRs. Examples included. By Tremis Skeete , for Product Coalition A product manager’s success is arguably due to their keen focus on measuring the performance of their product(s). They focus on learning how successful the services, features and capabilities to discover opportunities to take that performance to higher levels.

Definition 118

Definition Customer Experience Analytic Tools Data Visualization 118

Mixpanel

MAY 2, 2023

Mixpanel launched over a decade ago as an analytics tool for product teams. But here’s a little secret: More than half of our users today are actually on marketing teams. There are two reasons why. Product and marketing teams have to collaborate very closely to drive growth, especially when the goal is product-led growth (PLG). That makes it important to use the same analytics tool.

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. It’d be nice if there were a helping hand sometimes that could take over the more tedious and repetitive tasks. With the release of ChatGPT, it seems like a digital assistant has arrived.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

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Analytic Tools

Mind the Product

MAY 2, 2023

In this guest post, Sigi Osagie explains why KPIs should provide a view of product management’s status and progress from several perspectives and reveal the organisational health of the function. Contemplating what true product management success means is a valuable exercise. For starters, it may force some organisations and product leaders to realise that authentic Read more » The post Mirror, mirror on the wall, how is product management performing?

Product Management 168

Product Management Product Manager Management Management 168

The Product Coalition

MAY 5, 2023

The Ultimate Communication Tool allows you to convey what truly matters, fostering autonomy and confidence in building the right solutions.

Framework 130

Framework Development Product Management Product Manager 130

Mixpanel

MAY 2, 2023

Like a lot of software companies, we have an ongoing core focus at Mixpanel to push growth. About a year ago, we were in the middle of a sprint to increase paid customers when we hit a speed bump. Though our marketing team at the time was reporting healthy acquisition in Google Analytics leading to high numbers of new signups, our product team’s Mixpanel dashboard showed conversion from those signups to paying customers was low.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

dscout People Nerds

MAY 3, 2023

Sometimes asking about statistical significance isn’t the right question. Here’s when to know if you’re on track.

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113

Advertiser: Revenera

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

Reporting Tools

Mind the Product

MAY 2, 2023

Christina Bourne explains why growth product managers shouldn't abandon their more traditional product development frameworks to deliver great monetizable experiences. Read more » The post Using traditional product frameworks in modern growth practices appeared first on Mind the Product.

Framework 167

Framework Development Product Management Product Manager 167

The Product Coalition

MAY 1, 2023

“Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it. Think of it like a room’s air conditioning. We only notice it when it’s too hot, too cold, making too much noise, or the unit is dripping on us. However, if the air conditioning is perfect, nobody say anything and we focus, instead, on the task at hand.” — Jared Spool The pressure was mounting.

Weak Development Team 111

Weak Development Team User Testing Data Visualization Product Research 111

Userpilot

MAY 3, 2023

Is Pendo onboarding functionality any good? This is the main question we tackle in the article, so if you’re after this answer, you’re in the right place! We look at the onboarding features Pendo offers, how to use them, and their pros and cons. We also check out Pendo’s pricing plans and what its users think about it. Finally, we check out a very attractive alternative to Pendo.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Modus Create

MAY 3, 2023

You might have created the first version of your product very quickly, and, at that time, you might not have been concerned with how it looked; you just wanted it to work. You have previously shown it works, but that might have been a few years ago. Since your initial launch, you have probably added features in different places. You have been putting links and forms and maybe a few flags that show everyone what’s new, wherever there was room, and you weren’t focusing on what would be the best co

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

Mind the Product

MAY 5, 2023

In this ProductTank Auckland talk, Tanya Johnson, VP of product at Auror, advises on how to weave ethics into product management and make sure the products we build have a positive impact on society. Read more » The post Weaving ethics into product management by Tanya Johnson appeared first on Mind the Product.

Product Management 163

Product Management Product Manager Management Management 163

The Product Coalition

MAY 4, 2023

For a lot of products, the truth is more complicated than throwing every feature request into a bucket and seeing what’s most important. Data often isn’t good enough for a quantitative ranking and also, specific needs sometimes must come first. Specific and General prioritization is the answer. For one of my products, I inherited a Confluence table containing a long list of features, lacking prioritization.

User Friction 109

User Friction Customer Experience Naming Information 109

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. In this article, we take a close look at Intercom surveys and examine: What they are.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

UserInterviews

MAY 3, 2023

Design better usability tests with these 40+ templates for usability testing plans, data analysis, and reporting.

Testing 119

Testing Data Visualization 119

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

Artificial Inteligence

Mind the Product

MAY 2, 2023

Tanguy Crusson, Product leader at Atlassian joins us on The Product Experience podcast this week to talk all about product launches. Tune in to find out his thoughts on why most products fail, and learn how he successfully launched a new product at Atlassian. Read more » The post Launching new products and breaking things – Tanguy Crusson on The Product Experience appeared first on Mind the Product.

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Product launches 163

ProductPlan

MAY 3, 2023

We’re all familiar with the old adage “If it ain’t broke, don’t fix it.” It encourages us to not tinker when things still function and ultimately maintain the status quo. Instead, we turn our attention to only what’s truly broken or causing significant pain or inconvenience for customers. While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools an

Analytic Tools 91

Analytic Tools Research Software Feedback Software Data Visualization 91

Userpilot

MAY 3, 2023

Data is power. Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job. What are you waiting for?

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software User Testing 93