Mind the Product

FEBRUARY 11, 2024

This week’s Sunday Rewind is a talk on why product managers should not be data-driven by Jens-Fabian Goetzmann from #mtpcon London 2022. Read more » The post SUNDAY REWIND: Why product managers should not be data-driven by Jens-Fabian Goetzmann appeared first on Mind the Product.

Product Management 135

Product Management Product Manager Management Management 135

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. But not all gaps are alike, and not all of them need to be treated the same way. Some even need to be left untouched. Here is a guide on how to tell the difference and how to address each. Photo by Iain Kennedy on Unsplash When I was a product lead at Imperva, there was a feature that engineering kept telling me required a rewrite.

Framework 105

Framework User Testing Customer Experience Definition 105

Lenny Rachitsky

FEBRUARY 11, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Whimsical —The iterative product workspace • WorkOS —The modern API for auth and user identity — Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time. They have helped more than 300 teams design new products and bring them to market, including those at YouTube, Gusto, One Medical Group, and Slack.

Customer Experience 86

Customer Experience Framework Finance Blog 86

The Product Coalition

FEBRUARY 11, 2024

Here are lessons learned in regard to what it takes to achieve B2B customer retention at ninety percent or higher.

B2B 113

B2B Strategy Development 113

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

UX Planet

FEBRUARY 11, 2024

Photo by LUM3N on Unsplash Personalization in user experience is a very productive concept which all designers and builders should take note of. Personalized apps or websites make users feel like the platform just gets them and understands what exactly they need. In this article, we’ll be learning what personalization in user experience means, different forms of personalization which exist, and how personalization can impact brands.

Customer Experience 89

Customer Experience User Experience Research Software User Testing 89