Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. It’s a problem of people, strategy, and process.” What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next?

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Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? Every year is a year of disruption.

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UX Planet

MARCH 17, 2024

For example, take a look at this clip: [link] Recently, OpenAI announced Sora: a new version of video-generating AI. The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert.

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Userpilot

FEBRUARY 13, 2024

Gartner's webinar focuses on the crucial role of generative AI in evolving AI service offerings, aimed at the PM team for understanding GenAI's impact. Stanford's webinar offers aspiring product managers practical strategies to enter the field, featuring insights from Silicon Valley executives.

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Mind the Product

JANUARY 17, 2024

In a world filled with AI innovation, we caught up with Amy Challen, Global Head of AI at Shell, to hear about how the energy company has been embracing Generative AI. Read more » The post Connecting business, product, and AI: Insights from Amy Challen, Global AI Leader at Shell appeared first on Mind the Product.

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Gainsight

MAY 23, 2023

Many of our customers are basically going from, it’s a function, to, it’s a strategy.” ” Adding Generative AI Capabilities Last week also saw Gainsight reveal how it is starting to expand its AI offerings with the addition of generative AI. It’s not just a team.

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The Product Coalition

DECEMBER 11, 2023

Here are key reasons why businesses should consider leveraging AI for content creation: Better decision-making and ROI: Leveraging AI’s descriptive and predictive analytics enhances decision-making processes, maximizing ROI through informed content strategies.

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The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Many have a well-defined AI strategy and have made considerable progress.

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The Product Coalition

SEPTEMBER 13, 2023

Navigating the promises and perils of AI for your product, and how strategy design can help Continue reading on Product Coalition »

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Gainsight

FEBRUARY 22, 2024

The focus shifted towards integrating communities into the customer lifecycle , leveraging generative AI to streamline operations and content creation, and merging online communities with real-life experiences. Leverage Generative AI Another key trend for 2024 is leveraging AI to enhance community productivity and personalization.

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Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. AI Saves CSMs Time by Automating Repetitive Tasks No one likes drowning in manual, repetitive tasks like logging call notes.

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airfocus

NOVEMBER 1, 2023

Two major areas of PM where you can use AI are product strategy and decision-making. In this article, you'll learn how to use generative AI for data-driven strategies, accurate decision-making, and precise prioritization.

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Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. You can track your omnichannel strategy performance with cross-channel analytics. Funnel analysis chart in Userpilot.

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Gainsight

SEPTEMBER 19, 2023

It’s Powered by Generative AI Artificial Intelligence (AI) is no longer just a buzzword; it’s a game-changer in customer success. An AI-powered CS platform can analyze vast amounts of customer data, identify trends, and provide valuable insights to guide your customer success strategy.

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Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Adoption Explorer uses AI to help CSMs figure out how clients are using their product.

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UX Studio

FEBRUARY 15, 2024

We challenge you to find someone who hasn’t heard about generative AI. AI tools can also generate ideas and answer almost any question we can think of. Our blog offers valuable insights and tips on UX design, research, and strategy that will help you take your skills to the next level. Want to learn more?

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Lenny Rachitsky

DECEMBER 1, 2023

Prior to joining GitHub, she led engineering and product teams at Amazon and Microsoft.

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Gainsight

JUNE 27, 2023

Attendees recognised the importance of embracing digital strategies from the outset and highlighted the potential for fast-paced implementation. Together, we also debunked the idea that digital strategy is only for mature organisations, emphasising that a digital mindset can help organisations of all sizes achieve speed and scalability.

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The Product Coalition

MARCH 25, 2023

This made me think it was time for a dedicated generative AI app for product managers. With AI Assist we want product managers to be able to get to a PRD, problem statement, or new product idea with just a slash command. Luckily, I have a great team by my side to make it happen. And this already oversimplifies the work of a PM.

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Gainsight

JULY 11, 2023

AI saves Customer Success Managers (CSMs) time by acting like a digital sidekick, serving up the content customers need without burning out the CSM team. Generative AI can ingest, interpret, and then surface the content users need most to guide them to the right information—at the right time in their journey.

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Gainsight

NOVEMBER 28, 2023

Generative AI. They leveraged natural language processing and AI to automatically generate call note summaries. Learn more about Gainsight’s generative AI feature set, including Customer Cheat Sheet.) This enabled ongoing nurture campaigns that previously required manual effort from CSMs.

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Userpilot

JUNE 30, 2023

Userpilot – recommended for generating AI-powered in-app copy Userpilot is a product adoption platform. Flick – best for creating AI-generated content for social media posts Flick is a social media marketing platform with an integrated AI writing assistant. Flick AI writing assistant.

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Gainsight

AUGUST 3, 2023

Everything You Love About Pulse—in Your City At Pulse Encore, we’re bringing the magic of Pulse, the world’s largest community of Customer Sucess and Product professionals to your doorstep, delivering a curated day filled with learning, networking, and strategy—right in your city. Why Attend Pulse Encore?

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Lenny Rachitsky

JANUARY 25, 2024

When crafting a GTM strategy, ensure that the entire team is aligned around one playbook (the Early Market playbook, the Bowling Alley playbook, the Tornado playbook, or the Main Street playbook). Create a compelling reason to buy by addressing a critical problem or pain point for customers.

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The Product Coalition

OCTOBER 20, 2023

AI and its subfields, such as machine learning (ML), also identify and predict future behavior based on extant behavioral patterns. The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. How is AI used in marketing?

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Gainsight

NOVEMBER 2, 2023

In this article, we’ll explore how you can get your content engine running without a ton of resources or budget, using what you already have—and a little help from generative AI tools. In so many areas of business, generative AI can be your sidekick, empowering you to do more, faster.

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Gainsight

AUGUST 29, 2023

With Gainsight, CSMs save seven hours a week with self-service reporting, configurable UIs, auto-logged calls, auto-generated snapshots, and more. Generative AI is incredibly powerful and a transformational business tool,” says Karl Rumelhart, Gainsight’s President for Products, Technology, and Global Operations.

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Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. The open API approach taken by Discord’s product team is in stark contrast to the monetization strategies deployed at Reddit and X but a 30% cut is still a hefty commission.

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Crafty CTO

MARCH 17, 2023

The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. Text AI and Art AI are close relatives within the AI family tree, both falling under the branch called Generative AI.

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Userpilot

DECEMBER 21, 2023

The show, which aims to provide a broad understanding of these technologies, features detailed discussions on various aspects of AI, such as generative AI. Listen to TWIML AI podcast. #6: Listen to AI in Business. #23: 23: The Bot Canon The Bot Canon, hosted by Hannah Keefer, takes a novel approach to AI podcasts.

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Product Innovation Educators

JULY 3, 2023

7:36] What part does artificial intelligence (AI) play in digital transformation? The current wave of change is around generative AI. A lot of companies are pumping out demos of AI passing the bar exam or creating a marketing plan in 30 seconds. The current wave of change is around generative AI.

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Userpilot

JANUARY 16, 2024

Task ChatGPT with identifying and formulating the best pricing strategy for your industry. A darling for product managers, it allows you to focus on higher-level tasks like product strategy while handling repetitive tasks like: Benefits of ChatGPT for product managers. ChatGPT generates AI-powered product ideas.

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Gainsight

AUGUST 10, 2023

When first launching your Customer Success ( CS) program, it’s common for organizations to offer personalized attention and tailored strategies that can deliver value to individual clients. Investment in automation and technologies such as generative AI will be imperative.

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The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. ➡️AI-Driven Customer Insights: Harness the power of AI to convert customer feedback into actionable product strategies. Well, Google has something in store to cover those concerns.

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Mironov Consulting

JUNE 25, 2023

  (Probably doesn't work yet, or gives generically bad advice 100x faster than humans.) A product veteran who is effortlessly juggling a maker team, represents product management on a strategy task force, and coaches the newbies may need a bigger challenge.  Are  Are there open slots for directors?  Can

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