Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Get your free Userpilot demo today! Get your free Userpilot demo today! What is a mental model? Source: Qurious Click.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools User Testing 105

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Research Software 103

Research Software User Testing Feedback Software UX 103

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 103

Research Software Analytic Tools Feedback Software User Testing 103

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. Book the demo!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Book a demo now to discuss your UX needs with our team. We covered: A general overview of the books. The books in this section give you the details you need for a good head start.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Userpilot

MARCH 2, 2022

Want to learn how to avoid common product demo mistakes? Definitely not the kind of questions you want to get in a product demo. But this was my reality when I first started giving product demos as a Junior Product Manager. I gave dumpster-fire demos. What are product demos and why should PMs care? What is this?”.

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Demo Product Research Naming Customer Experience 98

UX Planet

JANUARY 24, 2024

Consider this: What’s your unique UX superpower? If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. Illustrate a major UX project you spearheaded across multiple platforms.

UX 95

UX Data Visualization Feedback Software Customer Feedback 95

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Book a demo now and see how our platform can help you research and build experiences that speak directly to the human beings behind your user base.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. Any demo content in your product should vanish as soon as your customers add their own content in its stead. Fill empty states with dummy data or demo content. Source: Walodesign.

Analytic Tools 105

Analytic Tools Research Software UX Customer Experience 105

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

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UX Customer Experience Data Visualization User Testing 98

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. To learn how Userpilot’s features can help you foster trust in your design, book a demo today! What is user trust?

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

JULY 9, 2023

Book the demo to see how. Usability vs. User Experience (UX). In this way, you can quickly test the UX design of your product with real users. Source: UX Planet. When you know every touchpoint at which users engage with the product, you simply reduce the risk of omitting important aspects of UX design.

User Testing 98

User Testing Customer Experience Customer Feedback Product Research 98

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. Book a demo call with our team and get started!

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

Userpilot

MARCH 10, 2024

A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. Book a demo to understand how you can increase user engagement with user behavior analysis. This enables you to find ways to eliminate friction from the UX and improve conversion rates. Session recording.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Why is having a seamless UX design important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. Let's take a look.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 98

Feedback Software Customer Experience User Testing UX 98

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. See if the users interact with key page elements to adjust marketing messaging and UX and drive conversions.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 98

UX Research Software Data Visualization User Testing 98

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. It helps UX designers and product managers understand user behavior and eliminate unnecessary steps in the user path. Breaking down complex tasks into small steps to find overloaded UX areas.

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UX Customer Experience Research Software User Testing 98

Userpilot

JULY 6, 2022

The UX onboarding process is a series of steps a user goes through when they begin using your product. Progressive onboarding is a UX design approach that gradually introduces new users to a product. Get a Userpilot Demo to get started! What is the UX onboarding process? Get a free demo to get started!

UX 105

UX Customer Experience User Testing Data Visualization 105

Userpilot

MARCH 21, 2023

Book a demo today. This enables you to improve your product’s UX by eliminating friction points in the process and reducing users’ mental workload. How to analyze user tasks for creating a successful product UX? The post What Are User Tasks and How to Analyze Them for Successful Product UX?

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User Testing Research Software Customer Experience Data Visualization 97

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Price: 15 Day Free-Trial, then as little as $19/month.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Amplitude

NOVEMBER 26, 2019

Source: Amplitude’s Demo Project. Download the UX of Data worksheet. Source: Amplitude’s Demo Project. Download the UX of Data worksheet. It also has a clear color key and allows you to edit labels so they’re easier to understand. It doesn’t rely on a data practitioner to create every chart.

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Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

FEBRUARY 29, 2024

Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required 1. The Zeigarnik effect, a psychological phenomenon, plays a pivotal role in enhancing UX through progress bars during onboarding. Install Userpilot on Your Webapp” you are more motivated to finish it as soon as possible.

Customer Experience 105

Customer Experience Customer Feedback User Testing Systems Review 105

Userpilot

AUGUST 14, 2019

Software demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. The more prospects you have booking demos, the more salespeople you need. They aren’t going to remember everything you’ve shown them in your demo. They aren’t going to remember everything you’ve shown them in your demo.

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Feedback Software Demo Weak Development Team User Testing 56

ProductPlan

FEBRUARY 22, 2023

And the one area that you should never skimp on in your development recipe is user experience (UX). At ProductPlan, UX is always top of mind when defining a new feature, and we continue to prioritize it as we refine existing features and functionality over time. Still not convinced UX should be a priority?

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59