Intercom, Inc.

FEBRUARY 2, 2022

Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. it might be a written document, presentation, data analysis, design, video, etc.). Screenplay: The story you will tell. Editing: Stitching it all together.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

280 Group

FEBRUARY 9, 2021

While many people can define quantitative metrics that feed nicely into a dashboard report—active users, conversion rates, stickiness, sales rates, and so on—how do you gain insights from qualitative data? There is no dashboard, for “what problems are my customers experiencing today?”. From Research to Insights.

Data Visualization 207

Data Visualization Research Software User Testing Webinar 207

Userpilot

FEBRUARY 14, 2024

The Acrobat Sign and Salesforce integration enables electronic signatures, document tracking, and automatic record updates within Salesforce. Customize dashboards and reports for specific business needs. This integration enables business users to: Quickly send documents for signature and track their status without leaving Salesforce.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Reveal

JUNE 15, 2023

With it, developers aren’t forced to embed iFrames into your application and configure dashboards with a parameterized URL. However, with self-service BI capabilities, everyone in your organization can create custom dashboards and reports without relying on your IT professionals and dedicated data analysts.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Product Talk

FEBRUARY 14, 2024

Tali’s team now has a FigJam document that contains five trees. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Click the image to see a larger version.

Analytic Tools 224

Analytic Tools Research Software Product Research Data Visualization 224

Intercom, Inc.

APRIL 13, 2021

Our search clusters contain more than 200TB of customer data, store more than 100 billion documents and, on at the peak on an average day, serve more than 13 million queries every minute. Architecture of the system. Key automation workflows.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Indicative

JANUARY 6, 2021

Embedded Widget and Public Dashboard Variant Creation API. Advanced users can now apply select filters to an embedded widget or public dashboard, enabling filtered variants using a secure API. The date range, time zone, and properties of the query or dashboard widgets can be filtered in this way.

Data Visualization 116

Data Visualization Customer Experience User Testing Customer Feedback 116

Userpilot

JANUARY 16, 2024

You can also use it to craft engaging blog posts, write simplified product documentation, etc. In this example, we fed ChatGPT with a product requirements document (PRD) and asked it to craft relevant user stories from the document. Help me create a KPI dashboard for our marketing team. Enter ChatGPT!

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Amplitude

MAY 3, 2020

Google Analytics requires separate documentation. Neither of these processes is particularly intuitive, and your team will likely spend a lot of time reading the documentation on how to do it correctly. Amplitude allows you to set up release dashboards that reflect your team’s success metrics. Amplitude makes this dead simple.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Friction 137

Reveal

MARCH 9, 2023

While both purpose-built embedded analytics SDKs and iframes allow for the integration of data analytics capabilities in an application, here are the key differences: Embedded analytics solutions are purpose-built for integrating dashboards, analytics & self-service business intelligence into your application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

UX Studio

MARCH 1, 2024

However, as a researcher observing the whole session, I could easily see that she had far more difficulties uploading a document. – Summarising papers and documents and extracting their key points. – Checking the result with a data analytics dashboard. But a lways remember to double-check the output they generate.

Data Visualization 100

Data Visualization Research Software Product Research Analytic Tools 100

Userpilot

JANUARY 9, 2024

Lastly, make sure help documentation is easily searchable. Google Analytics dashboard. Hotjar dashboard. UserTesting dashboard. Provide shortcuts to aid the efficiency of expert users. Aesthetic and minimalist design by focusing on the essentials. Keep error messages simple and include a constructive solution.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

DECEMBER 15, 2022

memoQ software localization tool dashboard. Localazy software localization tool dashboard. You can also use it to translate websites, marketing assets, or support documents. Translation project dashboard with real-time data. Lokalise project dashboard. Central dashboard. Project Tracking. Version Control.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

ProductPlan

FEBRUARY 8, 2022

And when your organization grows rapidly or changes its organizational structure, you likely need to develop and document your processes so new colleagues can understand how to use them or re-engineer them to reflect your current organizational reality. As an owner, they document the process and train colleagues to use the process correctly.

Data Visualization 104

Data Visualization Reporting Tools Feedback Software Analytic Tools 104

Userpilot

DECEMBER 22, 2023

AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. For instance, you can take a section from product documentation, make it more concise, and adjust the style and tone of voice. It walks the users through the key features, dashboards , and reports.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

ProductPlan

FEBRUARY 15, 2022

Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? Or is it about refining, documenting, and shepherding the ongoing use of established processes? Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Usersnap

NOVEMBER 17, 2022

As with all HubSpot integrations, your email data appears in a central dashboard so you can streamline your mailing list process. PandaDoc allows users to create digital documents and contracts and accept legally-binding signatures via email. You can compile all the forms in your HubSpot dashboard. HubSpot for WordPress.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 17, 2023

Userpilot can help you perform customer needs analysis with in-app surveys, advanced segmentation options, and an NPS dashboard. Useful information : No one enjoys dealing with automated responses that send you to the very documentation you read before that didn’t help. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 98

Data Visualization Customer Feedback User Friction User Testing 98

Userpilot

OCTOBER 15, 2023

A more limited definition includes all the project support activities, like creating documents and managing stakeholders, but no actual work on the deliverables, like writing code. Asana dashboard. TL;DR According to one definition, the level of effort includes all the work needed to successfully deliver the project.

Customer Experience 105

Customer Experience Data Visualization Definition Feedback Software 105

Mind the Product

FEBRUARY 20, 2020

Consider this article a requirements document: it’s structured into several user stories from the perspective of a hiring manager, for a product manager role. Did you install analytics or build dashboards? Like any product, your resume should be a living document. Tell us about it. Iterate and Refine.

Data Visualization 182

Data Visualization Weak Development Team User Testing Product Research 182

Userpilot

JUNE 26, 2023

Other tools, like Userpilot , display all the data you need in dedicated dashboards so the amount of work you have to do manually is very limited. NPS dashboard in Userpilot. You can do it by building a resource center with support documents, onboarding resources, video tutorials , and webinars.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

JANUARY 15, 2024

This makes them less dependent on your representatives since they can peruse the help content and product documentation whenever they encounter a roadblock. Resource centers help customers self-solve any issues they run into.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

eG Innovations

MARCH 31, 2022

To find out details of the eG Enterprise CLI, please see our documentation covering: What is eG CLI? Analytics: Supports operations including: query and pull data, such as threshold levels, alarm counts, top N applications, historical resource usage, diagnostic, and root-cause data ( see documentation for more details ).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

People-First Product Leadership

SEPTEMBER 17, 2023

I created an onboarding document to help frame the work, people, and history the new PM would encounter during their first 30, 60, and 90 days. Start the onboarding document by welcoming the new hire and setting the foundation for the information they’re about to consume. A new product manager is joining my team in a few weeks.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 28, 2023

Track your KPIs with Userpilot’s native analytics dashboard. This allowed them to further their product-led growth and improve user retention by highlighting notable features with a demo document or step-by-step guide on the entire process of using it. CTA so users set up their first dashboard. Get a demo now!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

MAY 22, 2023

Offer self-service support with an in-app resource center Customers have different learning preferences – some prefer learning by reading the documentation, while others favor watching videos. Userpilot’s NPS ability lets you measure and analyze NPS responses with advanced features like user segmentation, analytics dashboard, etc.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Then define and document the parameters of your cooperative conversational experience – you can use something like the following “job story” formula. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”. What’s up?”. “I

Research Software 290

Research Software User Testing Product Research Customer Experience 290

The Product Cafe

MAY 29, 2023

2.0 - designed to turn these challenges on their head: 🔮 Robust Feedback Management: Our feedback dashboard brings customer voices front and center, capturing, organizing, and making sense of customer feedback from different platforms. Fed up with exaggerated impact forecasts? Striving for real customer-led innovation? With Zeda.io

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

The Product Coalition

MARCH 15, 2023

This can be done by collecting documentation like a Passport or ID card. To calculate: How to track feature adoption rate on UXCam To easily keep a dashboard of feature adoption on UXCam, set up custom events and create a dashboard to track it. UXCam automatically captures screen names, making it faster for you to access data.

Onboarding KPIs 124

Onboarding KPIs Analytic Tools Research Software Data Visualization 124

Amplitude

DECEMBER 22, 2020

Event Properties in Dashboard Bulk Filters . Bulk Filters allows you to temporarily or permanently update all charts in a dashboard with alternate date ranges, intervals, or user segments. To get started, click filter at the top menu of saved dashboards, as shown here: User Segments in Custom Formulas. New in Collaboration.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Amplitude

JUNE 23, 2020

Share bulk dashboard filters. Bulk Dashboard Filters temporarily update all charts on a dashboard with alternate date ranges, intervals, or user segments. To enable users to share the insights found on filtered dashboards, Amplitude now generates unique chart URLs as you apply bulk filters. New in Data Management.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

The Product Coalition

JULY 28, 2023

Data Products’ come in all shapes and sizes, from dashboards to APIs. Then there’s a whole load of other tools to make work easier (and better), like dbt , Slack, Lucid, Atlassian for documentation etc. The planning feature to set time to arrive by and therefore the time you’re told to leave by in Google Maps ?

Data Visualization 101

Data Visualization Analytic Tools Product Research Artificial Inteligence 101

Userpilot

OCTOBER 27, 2023

Most users prefer not to talk to support agents if they don’t have to, so providing a knowledge base with product documentation is an easy win. For example, if you know that lots of users fail to complete a task because they cannot find a feature on the dashboard, you can help them with a tooltip or hotspot.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Check out the video below for example use cases, and see our documentation here for detailed instructions. New in Analytics.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

eG Innovations

MARCH 24, 2022

Customers often use this report in conjunction with other similar reports to routinely audit and document to demonstrate systematic by process maintenance is in place and is successfully occurring. Indeed, it’s common for customers to leverage our “booklets” feature to fully automate the documentation of pro-active routine maintenance.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52