January, 2014

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Chromecast Wins Fame, iOS7 Wins Shame

Product Culture

Make my life easier and I will tell my friends. Make my life harder and I will tell everyone. That’s my take-away from this year's raft of nominations for the 2013 Product Powers Hall of Fame & Shame. Hall of Fame. Chromecast, Pocket, FitBit Force and a dozen other products were nominated for Fame, most because they do a great job making things easier for us.

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What does a Product Manager do? Take 1.

Product Manager in Heels

Starting a new role forces product managers to think of the basic principles the guide product management. I recently changed my LinkedIn profile headline to "Creating products that customers love" and it got my mind going on what a product manager actually does. While many of us answer this with "what doesn't a product manager do?!", it's useful to define this.I think of the Product Manager Basics through the ability to answer the following three questions: What is the problem your customers ar

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Hot 2014 Trend: Knowledge as a Service

TSIA

Based on discussions with hundreds of companies over a number of years regarding failing knowledge management programs, it appears that there are three common denominators linked to the majority of companies who claim not to be getting the expected value from their KM expenditures. Discover what these denominators are.

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New Dashboard for UserTesting Clients!

UserTesting

What’s going on? The next time you log into your UserTesting dashboard, you may notice something different. The customer dashboard now has a brand-new design and a big new feature! Some things look nicer, some are easier to find, and … The post New Dashboard for UserTesting Clients! appeared first on UserTesting Blog.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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B2B vs. B4B (Business for Business): A New Model Calls for a Transformation in Our Strategy

TSIA

In the B2B era, we had no ability to drive customer success at scale because we didn’t have the data and the connection to make that real and affordable. But in the B4B world, all that has changed. And now it's time to seize the untapped opportunity.

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New Dashboard for UserTesting Clients!

UserTesting

What’s going on? The next time you log into your UserTesting dashboard, you may notice something different. The customer dashboard now has a brand-new design and a big new feature! Some things look nicer, some are easier to find, and … The post New Dashboard for UserTesting Clients! appeared first on UserTesting Blog.

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Case Study: Planetary Improves App to 5 Stars with UserTesting

UserTesting

Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.

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Case Study: Planetary Improves App to 5 Stars with UserTesting

UserTesting

Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.

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Creative Ways to Prototype Your Way to Success

UserTesting

Today’s post is from Toni Allen, one of our very own Senior UX Researchers. Enjoy! Getting creative with your testing strategy in the Prototyping stage of any project can have big payoffs. Even if you think you don’t have anything … The post Creative Ways to Prototype Your Way to Success appeared first on UserTesting Blog.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Creative Ways to Prototype Your Way to Success

UserTesting

Today’s post is from Toni Allen, one of our very own Senior UX Researchers. Enjoy! Getting creative with your testing strategy in the Prototyping stage of any project can have big payoffs. Even if you think you don’t have anything … The post Creative Ways to Prototype Your Way to Success appeared first on UserTesting Blog.

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Resource Management 2.0: Overcoming the Barriers to Efficient Use of Human Capital

TSIA

Recent research makes it clear that while the professional and consulting services industry has invested in process improvements to enhance project performance, quality, and cost of delivery, the industry is actually getting worse at resource management (RM)! Given that labor expense is the single biggest cost element for professional services organizations (PSOs), these trends must be reversed for any services organization to be successful.